Amano Time Guardian Series Installation And User Manual page 13

Amano One-on-One Technical Support Options
Toll Free support number is: 1(800) 253-9836.
•
The first 30 days of support is provided free of charge, however this only applies to
installation and set up questions, and requires the user to complete the warranty registration
card.
•
After 30 days, users requiring phone support will be charged a fee per incident or the user
can purchase a support contract.
•
A Support Contract (contact support for fee) includes software support for one year and also
includes free software updates. Also, a hardware Support Contract (contact support for fee)
is available for terminals, etc.
Software Upgrades
Module activation allows you can expand the Time & Attendance capabilities/capacity via the
Toll Free support number to:
•
Purchase and conveniently activate any combination of available
modules through a simple activation process.
•
Expand the employee capacity from the standard 100 employees incrementally from 125
employees and higher to unlimited.
•
Expand the number of concurrent users.
•
Purchase extended support to setup Advanced Modules, i.e., Zone Differentials.
Time and Attendance Software Installation and User Guide
This Installation and User Guide was designed to assist you with the installation and daily
operation of your Time and Attendance software by providing a comprehensive understanding
of the software. This document covers the Time Guardian, Time Guardian Plus, and Time
Guardian Pro software with screen shots from mainly from Time Guardian and Time Guardian
Plus, but includes descriptions of Time Guardian Pro features. This Guide has a Table of
Contents to locate specific areas of interest.
– Introduction
Time Guardian Series
optional advanced
1-5