EPSON AcuLaser CX11/CX11F
3.5 Scanner/ADF Section
This section explains about troubleshooting concerning scanner/ADF sections by
dividing them into two categories; error messages and surface phenomena.
3.5.1 FIP by Message Display
Table 3-13. List of Scanner/ADF Section Errors
Panel Message
Release Cariage Lock
The carriage does not move to the predefined
position when turning on the scanner or performing
initialization to start scanning.
Cover Open Error
ADF Jam
Paper loaded in the ADF could not be fed properly.
Service Req C2011
The ADF is not installed (Fax model only).
FIP-1
Panel Message
Release Cariage Lock
Possible parts that caused the error
1.
Carriage Lock Lever for transportation
Troubleshooting
Step
Point to be checked
Is the Carriage Unit in the scanner
1
still locked by the Carriage Lock
Lever?
Is the Carriage Lock Lever in the
2
"lock" position despite the carriage
is not in the position to be locked?
TROUBLESHOOTING
Description
1 (p.285)
2 (p.285)
3 (p.286)
4 (p.286)
Yes
No
Move the lever to
Go to Step [2].
"unlock" position and
follow the description
displayed on the panel.
Move the lever to
"unlock" position and
follow the description
displayed on the panel.
FIP-2
Panel Message
Cover Open Error
Possible parts that caused the error
1.
ADF cover
2.
Cover open sensor
FIP
Troubleshooting
Step
Point to be checked
Is the ADF cover of the ADF
1
section open?
If the error still occurs even after
2
closing the cover, start the "MFP
maintenance mode" and perform
"Self Diagnos" - "Scanner". Does
opening/closing the cover change
the status (OPEN/CLOSE)
indicated beside the "Cover:"?
Is the ADF cover protrusion
3
(designed to activate the Cover
Open sensor) damaged?
Scanner/ADF Section
Revision B
Yes
No
Close the cover and
Go to Step [2].
follow the description
displayed on the panel.
End of procedure
Go to Step [3].
Replace the ADF cover
Replace the Cover Open
(p.492)
sensor incorporated in
the ADF unit.
285
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