Error code Description
250.10
The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
250.13
The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
250.14
The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
250.17
The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
250.18
The media is late reaching the sensor (input)
within the specified time from the MPF media
tray
Sensor (input) never-arriving jam from MPF media tray service check
Action
Step 1
Check the media size setup and tray guides for the MPF tray.
Does the media size, in use, match the size set for the MPF tray?
Step 2
Check the MPF tray for overfilling.
Is the MPF tray overfilled?
Step 3
Check the media condition in the MPF tray.
Is any of the media in any of the MPF media tray crumpled or damaged?
Step 4
Check the MPF pick roll assembly.
Is the above component free of excess wear and contamination?
Step 5
Perform a MPF print test and check the MPF pick solenoid for proper
operation.
Does the above component operate properly?
Action
See
"Sensor (input) never-arriving jam from MPF media tray
service check" on page
See
"Sensor (input) never-arriving jam from MPF media tray
service check" on page
See
"Sensor (input) never-arriving jam from MPF media tray
service check" on page
See
"Sensor (input) never-arriving jam from MPF media tray
service check" on page
See
"Sensor (input) never-arriving jam from MPF media tray
service check" on page
Yes
Go to step 2.
Remove any excess
new media.
Replace the damaged
media with new.
Go to step 5.
Go to step 6.
Diagnostic information
86
86.
86.
86.
86.
86.
No
Replace the media, or
change the media size
setup.
Go to step 3.
Go to step 4.
Clean or replace the
MPF pick roller. See
"MPF pick roller
removal" on page
305.
Replace the MPF pick
solenoid.
4063