Action
Step 3
Reset the machine.
Does the error continue?
Step 4
Reset the machine.
Does the error continue?
Sensor (duplex path) miscellaneous jam service check
Action
Step 1
Check the sensor (duplex path) for proper operation.
a
Enter the diagnostic mode.
b
Select duplex tests.
c
Select sensor test.
d
Observe the line item sensor.
Does the display on the control panel change every time the sensing area
of the above sensor is interrupted or blocked?
Step 2
Check the above sensor for proper connection.
Is the above sensor connected properly?
Step 3
Perform a print test.
Does the problem remain?
Yes
Replace the duplex
motor. See
motor removal" on
page
Go to step 4.
Replace the controller
board. See
board removal" on
page
Yes
Go to step 3.
Replace the sensor
(duplex path) See
"Sensor (duplex path)
removal" on page
344.
Contact the next level
of technical support.
Diagnostic information
77
No
Problem solved.
"Duplex
320.
Problem solved.
"Controller
349.
No
Go to step 2.
Reseat the connection.
Problem solved.
4063