Lexmark MS810 User Manual

Lexmark MS810 User Manual

Ms810 series
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MS810 Series
User's Guide
Important:
Click
here
before using this guide.
April 2012
www.lexmark.com
Machine type(s):
4063
Model(s):
210, 230, 23E, 410, 430, 630, 63E

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Table of Contents
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Summary of Contents for Lexmark MS810

  • Page 1 MS810 Series User's Guide Important: Click here before using this guide. April 2012 www.lexmark.com Machine type(s): 4063 Model(s): 210, 230, 23E, 410, 430, 630, 63E...
  • Page 2: Table Of Contents

    Contents Contents Safety information..................7 Overview.....................9 Using this guide............................9 Finding information about the printer......................9 Selecting a location for the printer.............11 Additional printer setup................13 Installing internal options........................13 Available internal options ..........................13 Accessing the controller board .........................14 Installing a memory card ..........................17 Installing an Internal Solutions Port........................18 Installing an optional card ..........................23 Installing a printer hard disk ..........................24 Removing a printer hard disk..........................29...
  • Page 3 Contents Loading paper and specialty media......................48 Setting the paper size and type ........................48 Configuring Universal paper settings........................48 Loading the 250‑ or 550‑sheet tray........................49 Loading the 2100‑sheet tray..........................55 Loading the multipurpose feeder ........................62 Linking and unlinking trays ..........................67 Printing..............................68 Printing a document ............................68 Printing from a flash drive ..........................70 Printing confidential and other held jobs ......................71 Printing information pages ..........................73...
  • Page 4 Contents Loading the multipurpose feeder ........................108 Linking and unlinking trays ..........................113 Printing..............................114 Printing a document ............................114 Printing from a flash drive ..........................116 Printing confidential and other held jobs .......................117 Printing information pages ..........................119 Canceling a print job ............................119 Managing your printer..........................120 Finding advanced networking and administrator information...............120 Checking the virtual display ..........................120 Configuring supply notifications from the Embedded Web Server ..............120...
  • Page 5 Contents Printing confidential and other held jobs .......................165 Printing information pages ..........................167 Canceling a print job ............................167 Managing your printer..........................168 Finding advanced networking and administrator information...............168 Checking the virtual display ..........................168 Configuring supply notifications from the Embedded Web Server ..............168 Modifying confidential print settings......................169 Copying printer settings to other printers ......................169 Printing a menu settings page ........................170...
  • Page 6 Contents Clearing jams....................261 Avoiding jams............................261 Understanding jam messages and locations..................263 [x]‑page jam, lift front cover to remove cartridge. [200–201]..............265 [x]‑page jam, open upper rear door. [202]...................268 [x]‑page jam, open upper and lower rear door. [231–234]..............269 [x]‑page jam, remove standard bin jam. [203]..................271 [x]‑page jam, remove tray 1 to clear duplex.
  • Page 7: Safety Information

    Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 8 If you purchased a printer with a similar configuration, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
  • Page 9: Overview

    Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
  • Page 10 • The printer software is located in the printer program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
  • Page 11: Selecting A Location For The Printer

    Selecting a location for the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also.
  • Page 12 Selecting a location for the printer Right side 305 mm (12 in.) Front 508 mm (20 in.) Left side 305 mm (12 in.) Rear 305 mm (12 in.) 115 mm (4.5 in.) Right side 305 mm (12 in.) Front 508 mm (20 in.) Left side 305 mm (12 in.) Rear...
  • Page 13: Additional Printer Setup

    Forms barcode – PRESCRIBE – IPDS – Printcryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – Parallel 1284-B interface – MarkNet N8350 802.11 b/g/n wireless printer server – MarkNet N8130 10/100 fiber interface – RS-232-C serial interface...
  • Page 14: Accessing The Controller Board

    Additional printer setup Accessing the controller board Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 15 Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer first before touching any controller board electronic component or connector. Lexmark Internal Solutions Port or printer hard disk connector Option card connector Memory card connector...
  • Page 16 Additional printer setup Align the screws with the holes on the controller board shield, and then reattach the controller board shield. Tighten the screws on the controller board shield.
  • Page 17: Installing A Memory Card

    Additional printer setup Reattach the controller board access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 18: Installing An Internal Solutions Port

    Reattach the controller board shield, and then the controller board access cover. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 19 Additional printer setup Unpack the ISP kit. ISP solution Screw for attaching the plastic bracket to the ISP Screws for attaching the ISP mounting bracket to the controller board shield Plastic bracket Remove the metal cover from the ISP opening. Loosen the screw.
  • Page 20 Additional printer setup Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated firmly on the controller board cage.
  • Page 21 Additional printer setup Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
  • Page 22 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly. Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded.
  • Page 23: Installing An Optional Card

    Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
  • Page 24: Installing A Printer Hard Disk

    Additional printer setup Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board access door.
  • Page 25 Additional printer setup Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
  • Page 26 Additional printer setup To install a printer hard disk onto the ISP: Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place.
  • Page 27 Additional printer setup To install a printer hard disk directly on the controller board cage: Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly.
  • Page 28 Additional printer setup Use the two provided screws to attach the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
  • Page 29: Removing A Printer Hard Disk

    Additional printer setup Removing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 30 Additional printer setup Remove the screws holding the printer hard disk in place. Remove the printer hard disk. Set aside the printer hard disk.
  • Page 31: Installing Hardware Options

    If you purchased a printer with a similar configuration, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
  • Page 32 Additional printer setup Pull out the tray, and then remove any packing material from inside the tray. Insert the tray. Place the tray near the printer.
  • Page 33: Attaching Cables

    Additional printer setup Align the printer with the tray, and then slowly lower the printer into place. Turn the printer back on. Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
  • Page 34 Additional printer setup • The appropriate parallel cable with the parallel port Use the Parallel port Connect the printer to a computer. Note: This can also be used in installing an optional Internal Solutions Port (ISP). USB port Attach an optional wireless network adapter. Ethernet port Connect the printer to a network.
  • Page 35: Setting Up The Printer Software

    Additional printer setup Setting up the printer software Installing the printer software Note: If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first. For Windows users Close all open software programs. Insert the Software and Documentation CD.
  • Page 36: Updating Available Options In The Printer Driver

    Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed. Using the Internet Go to the Lexmark Web site at http://support.lexmark.com. Navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system Download the printer driver, and then install the printer software.
  • Page 37: Networking

    Additional printer setup Networking Notes: • Purchase a MarkNet N8350 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter. •...
  • Page 38: Preparing To Set Up The Printer On A Wireless Network

    Additional printer setup For Macintosh users Allow the network DHCP server to assign an IP address to the printer. Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu •...
  • Page 39: Connecting The Printer To A Wireless Network Using The Wi-Fi Protected Setup

    Additional printer setup Make sure you have the following information before setting up the printer on a wireless network: • SSID—The SSID is also referred to as the network name. • Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc. •...
  • Page 40: Connecting The Printer To A Wireless Network Using The Embedded Web Server

    Additional printer setup Using the Push Button Configuration method Depending on your printer model, navigate to either of the following: • > Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wi‑Fi Protected Setup > >...
  • Page 41: Changing Port Settings After Installing A New Network Internal Solutions Port

    Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address.
  • Page 42: Setting Up Serial Printing

    Additional printer setup Select the port from the list, and then click Configure Port. Type the new IP address in the “Printer Name or IP Address” field. Click OK > Close. For Macintosh users Open a Web browser, and then type the printer IP address in the address field. Notes: •...
  • Page 43: Verifying Printer Setup

    Additional printer setup If the installation dialog does not appear after a minute, then launch the CD manually: Click , or click Start and then click Run. In the Start Search or Run dialog, type D:\setup.exe, where D is the letter of the CD or DVD drive. Press Enter, or click OK.
  • Page 44 Additional printer setup For more information, see the following: – “Printing a network setup page” on page 77 for non‑touch‑screen printer models – “Printing a network setup page” on page 122 or “Printing a network setup page” on page 170 for touch‑screen printer models...
  • Page 45: Using Ms810N, Ms810Dn, Ms811N, Ms811Dn, Ms812Dn

    If you purchased a printer with a similar configuration, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 46 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit http://support.lexmark.com. Hardware option Alternative hardware option Staple finisher •...
  • Page 47: Using The Printer Control Panel

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn When using optional trays: • Always use a caster base when the printer is configured with a 2100‑sheet tray. • The 2100‑sheet tray must always be at the bottom of a configuration. • A maximum of four optional trays may be configured with the printer. •...
  • Page 48: Understanding The Colors Of The Indicator And Sleep Button Lights

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Understanding the colors of the indicator and Sleep button lights The colors of the indicator and Sleep button lights on the printer control panel signify a certain printer status or condition. Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode.
  • Page 49: Loading The 250- Or 550-Sheet Tray

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Notes: • The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) for one‑sided printing and 105 x 148 mm (4.13 x 5.83 inches) for two‑sided (duplex) printing. • The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided printing. From the printer control panel, navigate to: >...
  • Page 50 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 51 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 52 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. •...
  • Page 53 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
  • Page 54 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. For custom‑ or universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 55: Loading The 2100-Sheet Tray

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the width and length guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 56 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
  • Page 57 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
  • Page 58 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 59 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 60 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing...
  • Page 61 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 62: Loading The Multipurpose Feeder

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 63 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 64 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges.
  • Page 65 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Load the paper or specialty media. Note: Slide the stack gently into the multipurpose feeder until it comes to a stop. • Load only one size and type of paper or specialty media at a time. •...
  • Page 66 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
  • Page 67: Linking And Unlinking Trays

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Linking and unlinking trays Linking and unlinking trays Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel in the TCP/IP section under the Network/Ports menu.
  • Page 68: Printing

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Press Press Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: •...
  • Page 69: Adjusting Toner Darkness

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn For Macintosh users Customize the settings in the Page Setup dialog if necessary: With a document open, choose File > Page Setup. Choose a paper size or create a custom size to match the paper loaded. Click OK.
  • Page 70: Printing From A Flash Drive

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Printing from a flash drive Supported flash drives and file types Flash drive File type Documents: • Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes) • .pdf • SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes) •...
  • Page 71: Printing Confidential And Other Held Jobs

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
  • Page 72 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Print job type Description Max Invalid PIN Limits the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted.
  • Page 73: Printing Information Pages

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn For Macintosh users With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. From the print options or Copies & Pages pop‑up menu, choose Job Routing. Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name.
  • Page 74: Managing Your Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
  • Page 75: Modifying Confidential Print Settings

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end‑of‑life supply condition.
  • Page 76: Copying Printer Settings To Other Printers

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time, all of the jobs for that user are deleted.
  • Page 77: Printing A Network Setup Page

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the printer control panel, navigate to: >...
  • Page 78: Reducing Printer Noise

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > General Settings > Eco‑Mode. Select a setting. Use the factory default settings for all settings associated with Eco‑Mode. Notes: •...
  • Page 79: Adjusting Sleep Mode

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. •...
  • Page 80: Adjusting The Brightness Of The Printer Display

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Notes: • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.
  • Page 81: Restoring Factory Default Settings

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
  • Page 82: Securing The Printer

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Securing the printer Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.
  • Page 83: Erasing Volatile Memory

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
  • Page 84: Erasing Printer Hard Disk Memory

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Erasing printer hard disk memory Note: Some printer models may not have a printer hard disk installed. Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion.
  • Page 85: Finding Printer Security Information

    Lexmark security Web page or see the Embedded Web Server Administrator’s Guide. Go to http://support.lexmark.com, and then navigate to: Support & Downloads > Tech Library > Manuals & Guides In the Keyword field, type Embedded Web Server, and then click Filter.
  • Page 86: Using Ms810De

    If you purchased a printer with a similar configuration, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 87 Using MS810de The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit http://support.lexmark.com. Hardware option Alternative hardware option Staple finisher • Output expander • 4‑bin mailbox 4‑bin mailbox...
  • Page 88: Using The Printer Control Panel

    Using MS810de When using optional trays: • Always use a caster base when the printer is configured with a 2100‑sheet tray. • The 2100‑sheet tray must always be at the bottom of a configuration. • A maximum of four optional trays may be configured with the printer. •...
  • Page 89: Understanding The Home Screen

    Using MS810de Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention.
  • Page 90: Using The Touch-Screen Buttons

    Using MS810de Touch View, select, or print photos and documents from a flash drive. Note: This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer. Menus Access printer menus. Note: These menus are available only when the printer is in ready state.
  • Page 91 Using MS810de Touch the Radio button Select or clear an item. Up arrow Scroll up. Down arrow Scroll down. Accept button Save a setting. Cancel button • Cancel an action or a selection. • Return to the previous screen. Other touch-screen buttons Touch Return to the home screen.
  • Page 92: Setting Up And Using The Home Screen Applications

    Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, visit www.lexmark.com or inquire at your point of purchase. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
  • Page 93: Setting Up Forms And Favorites

    Using MS810de For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT > Do either of the following: • Click Business Solutions, and then select the name of the application.
  • Page 94: Exporting And Importing A Configuration

    Using MS810de Understanding Eco‑Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer.
  • Page 95: Loading Paper And Specialty Media

    Using MS810de – If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration file is saved. • To import a configuration from a file, click Import, and then browse to the saved configuration file that was exported from a previously configured printer.
  • Page 96 Using MS810de Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 97 Using MS810de Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 98 Using MS810de Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. •...
  • Page 99 Using MS810de Without an optional staple finisher With an optional staple finisher Two‑sided printing Two‑sided printing • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
  • Page 100 Using MS810de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. For custom‑ or universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 101: Loading The 2100-Sheet Tray

    Using MS810de Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the width and length guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 102 Using MS810de Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
  • Page 103 Using MS810de Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
  • Page 104 Using MS810de If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 105 Using MS810de Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 106 Using MS810de Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing...
  • Page 107 Using MS810de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 108: Loading The Multipurpose Feeder

    Using MS810de From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 109 Using MS810de Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of tray to help position the guides.
  • Page 110 Using MS810de Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies.
  • Page 111 Using MS810de Load the paper or specialty media. Note: Slide the stack gently into the multipurpose feeder until it comes to a stop. • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. •...
  • Page 112 Using MS810de • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
  • Page 113: Linking And Unlinking Trays

    Using MS810de Linking and unlinking trays Linking and unlinking trays Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 114: Printing

    Using MS810de Touch Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. Open a Web browser, and then type the printer IP address in the address field.
  • Page 115 Using MS810de Printing a document From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
  • Page 116: Printing From A Flash Drive

    Using MS810de Printing from a flash drive Supported flash drives and file types Flash drive File type Documents: • Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes) • .pdf • SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes) • .xps Notes: •...
  • Page 117: Printing Confidential And Other Held Jobs

    Using MS810de • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive. Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively printing, reading, or writing from the memory device.
  • Page 118 Using MS810de Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel.
  • Page 119: Printing Information Pages

    Using MS810de For Macintosh users With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. From the print options or Copies & Pages pop‑up menu, choose Job Routing. Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN.
  • Page 120: Managing Your Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
  • Page 121: Modifying Confidential Print Settings

    Using MS810de Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply conditions. •...
  • Page 122: Copying Printer Settings To Other Printers

    Using MS810de Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of the jobs for that user are deleted.
  • Page 123: Checking The Status Of Parts And Supplies

    Using MS810de Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required. Notes: • Each gauge displays the estimated life left for the supply or part. •...
  • Page 124 Using MS810de Use the factory default settings for all settings associated with Eco‑Mode. Notes: • Settings that were changed when other modes were selected are reset to the factory default settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle.
  • Page 125 Using MS810de Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off.
  • Page 126: Adjusting The Brightness Of The Display

    Using MS810de Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
  • Page 127: Restoring Factory Default Settings

    Using MS810de Using the printer control panel From the home screen, navigate to: > Settings > General Settings > Screen Brightness In the Screen Brightness field, enter the brightness percentage you want for the display. Touch Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.
  • Page 128: Statement Of Volatility

    Using MS810de Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory).
  • Page 129 Using MS810de Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: Turn off the printer. Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the progress bar appears.
  • Page 130 Using MS810de Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
  • Page 131 Lexmark security Web page or see the Embedded Web Server Administrator’s Guide. Go to http://support.lexmark.com, and then navigate to: Support & Downloads > Tech Library > Manuals & Guides Type Embedded Web Server in the keyword field, and then click Filter.
  • Page 132: Using Ms812De

    If you purchased a printer with a similar configuration, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 133 Using MS812de The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit http://support.lexmark.com. Hardware option Alternative hardware option Staple finisher • Output expander • 4‑bin mailbox 4‑bin mailbox...
  • Page 134: Using The Printer Control Panel

    Using MS812de When using optional trays: • Always use a caster base when the printer is configured with a 2100‑sheet tray. • The 2100‑sheet tray must always be at the bottom of a configuration. • A maximum of four optional trays may be configured with the printer. •...
  • Page 135: Understanding The Home Screen

    Using MS812de Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention.
  • Page 136: Using The Touch-Screen Buttons

    Using MS812de Touch Menus Access printer menus. Note: These menus are available only when the printer is in Ready state. Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Imaging unit low or Cartridge Low. •...
  • Page 137 Using MS812de Touch Left arrow Scroll to the left. Right arrow Scroll to the right. Up arrow Scroll up. Down arrow Scroll down. Submit Submit changes made in the printer settings. Back Return to the previous screen. Home Return to the home screen.
  • Page 138 Using MS812de Touch Tips Open a context-sensitive Help dialog on the printer control panel. Other touch-screen buttons Touch Accept Save settings. Cancel • Cancel an action or a selection. • Leave a screen and return to the previous screen without saving changes. Increase Select a higher value.
  • Page 139: Setting Up And Using The Home Screen Applications

    Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, visit www.lexmark.com or inquire at your point of purchase. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
  • Page 140 Using MS812de For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT > Do either of the following: • Click Business Solutions, and then select the name of the application.
  • Page 141: Exporting And Importing A Configuration

    Using MS812de Understanding Eco‑Settings Manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the network printer.
  • Page 142: Loading Paper And Specialty Media

    Using MS812de – If a JVM Out of Memory error occurs, then repeat the export process until the configuration file is saved. • To import a configuration from a file, click Import, and then browse to the saved configuration file that was exported from a previously configured printer.
  • Page 143: Loading The 250- Or 550-Sheet Tray

    Using MS812de Loading the 250‑ or 550‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Notes: • When loading folio‑, legal‑, or oficio‑size paper, lift the tray slightly and then pull it out. •...
  • Page 144 Using MS812de Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 145 Using MS812de Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 146 Using MS812de Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. •...
  • Page 147 Using MS812de • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
  • Page 148 Using MS812de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. For custom‑ or universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 149: Loading The 2100-Sheet Tray

    Using MS812de Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the width and length guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 150 Using MS812de Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
  • Page 151 Using MS812de Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
  • Page 152 Using MS812de If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 153 Using MS812de Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 154 Using MS812de Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing...
  • Page 155 Using MS812de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 156: Loading The Multipurpose Feeder

    Using MS812de From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 157 Using MS812de Using the handle, pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of tray to help position the guides.
  • Page 158 Using MS812de Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges. Straighten the edges on a level surface. Note: Avoid touching the printable side of the transparencies.
  • Page 159 Using MS812de Load the paper or specialty media. Note: Slide the stack gently into the multipurpose feeder until it comes to a stop. • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat and is not bent or wrinkled. •...
  • Page 160 Using MS812de • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
  • Page 161: Linking And Unlinking Trays

    Using MS812de Linking and unlinking trays Linking and unlinking trays Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 162: Printing

    Using MS812de Touch Submit. Touch Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. Open a Web browser, and then type the printer IP address in the address field.
  • Page 163 Using MS812de Printing a document From the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Adjust the settings, if necessary.
  • Page 164: Printing From A Flash Drive

    Using MS812de Printing from a flash drive Supported flash drives and file types Flash drive File type Documents: • Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes) • .pdf • SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes) • .xps Notes: •...
  • Page 165: Printing Confidential And Other Held Jobs

    Using MS812de • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive. Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device.
  • Page 166 Using MS812de Verify Job Expiration Print one copy of a print job and hold the remaining copies. It allows you to examine if the first copy is satisfactory. The print job is automatically deleted from the printer memory when all copies are printed. Reserve Job Expiration Store print jobs for printing at a later time.
  • Page 167: Printing Information Pages

    Using MS812de From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies >...
  • Page 168: Managing Your Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
  • Page 169: Modifying Confidential Print Settings

    Using MS812de • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Print Settings > Supply Notifications. From the drop‑down menu for each supply, select one of the following notification options: Notification Description The normal printer behavior for all supplies occurs.
  • Page 170: Printing A Menu Settings Page

    Using MS812de Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Copy Printer Settings.
  • Page 171: Saving Energy

    Using MS812de Checking the status of parts and supplies from the Embedded Web Server Note: Make sure that the computer and printer are connected to the same network. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
  • Page 172 Using MS812de Reducing printer noise Enable Quiet mode to reduce printer noise. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 173 Using MS812de Using the printer control panel From the home screen, navigate to: > Settings > General Settings > Timeouts > Sleep Mode In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep mode, and then touch Submit.
  • Page 174: Restoring Factory Default Settings

    Using MS812de In the Screen Brightness field, enter the brightness percentage you want for the display. Click Submit. Using the printer control panel From the home screen, navigate to: > Settings > General Settings > Screen Brightness In the Screen Brightness field, enter the brightness percentage you want for the display, and then touch Submit. Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.
  • Page 175: Securing The Memory Before Moving The Printer

    Using MS812de Securing the memory before moving the printer Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.
  • Page 176 Using MS812de • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
  • Page 177 Using MS812de Erasing printer hard disk memory Note: Some printer models may not have a printer hard disk installed. Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion. Using the printer control panel Turn off the printer.
  • Page 178 Lexmark security Web page and see the Embedded Web Server Administrator’s Guide. Go to http://support.lexmark.com, and then navigate to: Support & Downloads > Tech Library > Manuals & Guides Type Embedded Web Server in the keyword field, and then click Filter.
  • Page 179: Paper And Specialty Media Guide

    • The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site http://support.lexmark.com. Using specialty media Tips on using card stock Card stock is heavy, single‑ply specialty media.
  • Page 180: Paper Guidelines

    • Print samples on the labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. • Use labels designed specifically for laser printers.
  • Page 181: Moisture Content

    Paper and specialty media guide Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.
  • Page 182: Selecting Preprinted Forms And Letterhead

    Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
  • Page 183: Supported Paper Sizes, Types, And Weights

    (16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
  • Page 184: Paper Sizes Supported By The Printer

    Paper and specialty media guide Paper type 250‑ or 550‑sheet 2100‑sheet tray Multipurpose feeder Duplex trays Paper Card stock Plain Envelope Rough Envelope Paper and Vinyl Labels Pharmacy labels Transparencies Paper sizes supported by the printer Dimensions Standard or Optional Multipurpose Duplex Paper size...
  • Page 185 Paper and specialty media guide Dimensions Standard or Optional Multipurpose Duplex Paper size optional 250‑ or 2100‑sheet tray feeder 550‑sheet trays 105 x 148 mm to Universal 216 x 356 mm (4.13 x 5.83 in. to 8.5 x 14 in.) 70 x 127 mm to 216 x 356 mm (2.76 x 5 to...
  • Page 186 Paper and specialty media guide Paper size 4‑bin mailbox Output expander and Staple finisher Staple, hole punch high‑capacity output finisher expander JIS B5 Executive Letter Legal Folio Statement Universal Envelopes The finisher stacks the paper but does not staple or punch holes in it. The finisher staples the paper if it is loaded short edge first.
  • Page 187 Paper and specialty media guide Paper type Paper weight 4‑bin mailbox Output expander Staple finisher Staple, hole punch and high‑capacity finisher output expander Dual web and 180 g/m Integrated (48 Ib) Polyester 220 g/m (59 Ib) Bond 90–176 g/m (24–47 lb) 60–90 g/m (16–24 lb) Envelope...
  • Page 188: Understanding The Printer Menus

    Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Stapler Test Standard USB Substitute Size Network Setup Page Parallel [x] Paper Texture Profiles List Serial [x]...
  • Page 189: Paper Menu

    Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to "Cassette" for MP Feeder to Manual Envelope appear as a menu setting.
  • Page 190 Understanding the printer menus Tray [x] Type Specify the type of paper loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
  • Page 191 Understanding the printer menus MP Feeder Type Specify the paper type loaded in the multipurpose feeder. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure to “Cassette” for MP Feeder Type Recycled to appear as a menu.
  • Page 192: Configure Mp Menu

    Understanding the printer menus Manual Paper Type Specify the paper type being manually loaded. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure MP to “Manual” for Manual Paper Recycled Type to appear as a menu.
  • Page 193: Substitute Size Menu

    Understanding the printer menus Substitute Size menu Substitute Size Substitute a specified paper size if the requested paper size is not available. Notes: Statement/A5 • All Listed is the factory default setting. All available substitutions are Letter/A4 allowed. All Listed •...
  • Page 194: Paper Weight Menu

    Understanding the printer menus Envelope Texture Specify the relative texture of the envelopes loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Rough Envelope Texture Specify the relative texture of the rough envelopes loaded in a specific tray. Rough Note: Rough is the factory default setting.
  • Page 195 Understanding the printer menus Card Stock Weight Specify the relative weight of the card stock loaded. Light Note: Normal is the factory default setting. Normal Heavy Transparency Weight Specify the relative weight of the transparencies loaded. Light Note: Normal is the factory default setting. Normal Heavy Recycled Weight...
  • Page 196: Paper Loading Menu

    Understanding the printer menus Colored Weight Specify the relative weight of the colored paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Light Weight Specify that the weight of the paper loaded is light. Light Heavy Weight Specify that the weight of the paper loaded is heavy.
  • Page 197: Custom Types Menu

    Understanding the printer menus Letterhead Loading Determine and set two-sided printing for all print jobs with Letterhead as the paper type. Duplex Preprinted Loading Determine and set two-sided printing for all print jobs with Preprinted as the paper type. Duplex Colored Loading Determine and set two-sided printing for all print jobs with Colored as the paper type.
  • Page 198: Custom Names Menu

    Understanding the printer menus Recycled Specify a paper type when Recycled is selected in other menus. Paper Notes: Card Stock • Paper is the factory default setting. Transparency • The custom media type must be supported by the selected tray or Rough/Cotton multipurpose feeder in order to print from that source.
  • Page 199: Bin Setup Menu

    Understanding the printer menus Portrait Height Set the portrait height. 3–14.17 inches Notes: 76–360 mm • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default setting. You can increase the height in 0.01‑inch increments.
  • Page 200: Reports Menu

    Understanding the printer menus Overflow Bin Specify an alternative bin when a designated bin is full. Standard Bin Notes: Bin [x] • Standard Bin is the factory default setting. • If multiple bins are assigned the same name, then the name only appears once in the bin list.
  • Page 201: Network/Ports Menu

    Understanding the printer menus Network [x] Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address information. Notes: • This menu item is available only when more than one network option is installed. •...
  • Page 202 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
  • Page 203: Network Card Menu

    Understanding the printer menus Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. Auto • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup OR Show and set the printer network settings.
  • Page 204: Tcp/Ip Menu

    Understanding the printer menus Job Timeout Set the amount of time it takes for a network print job to be canceled. 0, 10–225 seconds Notes: • “90 seconds” is the factory default setting. • A setting value of 0 disables the timeout. •...
  • Page 205: Ipv6 Menu

    Understanding the printer menus Enable HTTP Server Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. WINS Server Address View or change the current WINS server address. Enable DDNS View or change the current DDNS setting.
  • Page 206: Wireless Menu

    Understanding the printer menus Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter. To access the menu, navigate to: Network/Ports > Network [x] > Network [x] Setup > Wireless Wi‑Fi Protected Setup Establish a wireless network and enable network security.
  • Page 207: Standard Usb Menu

    Understanding the printer menus Activate Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The AppleTalk name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server.
  • Page 208 Understanding the printer menus USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
  • Page 209 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
  • Page 210 Understanding the printer menus Advanced Status Enable bidirectional communication through the parallel port. Notes: • On is the factory default setting. • Off disables parallel port negotiation. Protocol Specify the parallel port protocol. Standard Notes: Fastbytes • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.
  • Page 211 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
  • Page 212 Understanding the printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...
  • Page 213: Smtp Setup Menu

    Understanding the printer menus Parity Set the parity for serial input and output data frames. Even Note: None is the factory default setting. None Ignore Honor DSR Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. •...
  • Page 214: Security Menu

    Understanding the printer menus Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
  • Page 215: Miscellaneous Security Settings Menu

    Understanding the printer menus Edit Access Controls Control access to printer menus, firmware updates, held jobs, and other access points. Administrative Menus Function Access Management Solutions Cancel jobs at the Device Miscellaneous Security Settings menu Note: This menu appears only in touch‑screen printer models. Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out.
  • Page 216: Disk Wiping Menu

    Understanding the printer menus Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted. Notes: 1 hour • If the “Confidential Job Expiration” setting is changed while confidential print jobs 4 hours reside in the printer RAM or printer hard disk, then the expiration time for those print 24 hours...
  • Page 217: Security Audit Log Menu

    Understanding the printer menus Automatic Method Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Single pass Multiple pass Notes: • “Single pass” is the factory default setting. •...
  • Page 218 Understanding the printer menus Manually Set Date and Time Enter the date and time. [input date/time] Notes: • For touch‑screen printer models, date and time are set in YYYY-MM-DD HH:MM format. • Manually setting the date and time sets Enable NTP to No. •...
  • Page 219: Settings Menu

    Understanding the printer menus Settings menu General Settings General Settings menu Display Language Set the language of the text that appears on the printer display. English Note: Not all languages are available for all printer models. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands...
  • Page 220 Understanding the printer menus Eco-Mode Minimize the use of energy, paper, or specialty media. Notes: Energy • For touch‑screen printer models, touch Eco‑Mode, and then Energy/Paper select from the options. Paper • Off is the factory default setting. Off resets the printer to its factory default settings.
  • Page 221 Understanding the printer menus Keyboard Specify a language and custom key information for the printer control panel keyboard. The additional tabs enable access to accent Keyboard Type marks and symbols from the keypad on the printer control panel. English Francais Notes: Francais Canadien •...
  • Page 222 Understanding the printer menus Displayed Information Specify what is displayed on the upper left and right corners of the printer control panel. Left side For the “Left side” and “Right side” options, select from the Right side following options: None IP Address Hostname Contact Name...
  • Page 223 Understanding the printer menus Displayed Information (continued) Customize the displayed information for Paper Jam, Load Paper, and Service Errors. Paper Jam Select from the following options: Load Paper Display Service Errors Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: •...
  • Page 224 Understanding the printer menus Date Format Format the printer date. MM‑DD‑YYYY Notes: DD‑MM‑YYYY • This menu appears only in touch‑screen printer models. YYYY‑MM‑DD • MM-DD-YYYY is the US factory default setting. Time Format Format the printer time. 12 hour A.M./P.M. Note: This menu appears only in touch‑screen printer models.
  • Page 225 Understanding the printer menus Contact Name Specify a contact name for the printer. Notes: • This menu appears only in touch‑screen printer models. • The contact name will be stored on the Embedded Web Server. Location Specify the location of the printer. Notes: •...
  • Page 226 Understanding the printer menus Timeouts Set the printer to operate at a low power state. Hibernate Timeout Notes: Disabled • When the Hibernate Timeout timer expires, the printer uses 1 hour Ethernet connection to check the value of “Hibernate 2 hours Timeout on Connection.”...
  • Page 227 Understanding the printer menus Timeouts Set the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and Job Hold Timeout continues to print other jobs in the print queue. 5–255 sec Notes: •...
  • Page 228 Understanding the printer menus Print Recovery Let the printer successfully print a page that may not have printed otherwise. Page Protect Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. •...
  • Page 229: Flash Drive Menu

    Understanding the printer menus Export Configuration Package Export the printer configuration package to a flash drive. Export Note: The configuration package cannot be exported unless a flash drive is attached to the printer. Flash Drive Menu Print Settings menu Copies Specify a default number of copies for each print job.
  • Page 230 Understanding the printer menus Duplex Binding Define the way duplexed pages are bound and printed. Long Edge Notes: Short Edge • Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). This is the factory default setting. •...
  • Page 231: Print Settings

    Understanding the printer menus Separator Sheets Specify if blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to On.
  • Page 232 Understanding the printer menus Print Area Set the logical and physical printable area. Normal Notes: Fit to Page • Normal is the factory default setting. When attempting to Whole Page print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
  • Page 233: Finishing Menu

    Understanding the printer menus Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the default for all print jobs. 1 sided Notes: 2 sided • “1 sided” is the factory default setting. • You can set two‑sided printing from the printer software. For Windows users: Click File >...
  • Page 234 Understanding the printer menus Separator Source Specify the paper source for separator sheets. Tray [x] Notes: Manual Feeder • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a menu setting.
  • Page 235: Quality Menu

    Understanding the printer menus Hole Punch Mode Specify the number of holes to be created on printed outputs for the purpose of collecting the sheets in a binder or folder. 2 holes 3 holes Notes: 4 holes • “3 holes” is the US factory default setting. “4 holes” is the international factory default setting.
  • Page 236: Job Accounting Menu

    Understanding the printer menus Enhance Fine Lines Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup.
  • Page 237: Utilities Menu

    Understanding the printer menus Disk Near Full Action Determine and set how the printer responds when the printer hard disk is nearly full. None Notes: E‑mail Current Log • None is the factory default setting. E‑mail & Delete Current Log •...
  • Page 238 Understanding the printer menus Format Flash Format the flash memory. Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted. Notes: • Yes deletes all data stored in flash memory. • No cancels the format request. •...
  • Page 239: Postscript Menu

    Understanding the printer menus Annotations Print annotations in a PDF. Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Disable the SysStart file.
  • Page 240 Understanding the printer menus Symbol Set Specify the symbol set for each font name. 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
  • Page 241 Understanding the printer menus PCL Emulation Settings Specify whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command. Auto CR after LF Note: Off is the factory default setting. PCL Emulation Settings Specify whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command.
  • Page 242: Html Menu

    Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
  • Page 243: Help Menu

    The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Description...
  • Page 244 Understanding the printer menus Menu item Description Printing Guide Provides information about loading paper and other specialty media Media Guide Provides a list of the paper sizes supported in trays and feeders Print Defects Guide Provides information about resolving print defects Menu Map Provides a list of the printer control panel menus and settings Information Guide...
  • Page 245: Saving Money And The Environment

    Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
  • Page 246: Recycling

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
  • Page 247 Saving money and the environment Follow the instructions on the computer screen.
  • Page 248: Maintaining The Printer

    Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.
  • Page 249: Ordering An Imaging Unit

    525H Extra High Yield Toner Cartridge 525X* * This toner cartridge is supported only in MS811n, MS811dn, MS812dn, and MS812ne printer models. For more information on countries located in each region, visit www.lexmark.com/regions. Item Regular cartridge Worldwide High Yield Toner Cartridge...
  • Page 250: Ordering Staple Cartridges

    • For more information on replacing the maintenance kit, see the instruction sheet that came with the supply. Lexmark Return Program fuser maintenance kits and part numbers for MS810, MS811, and MS812 Fuser maintenance kit type Part number...
  • Page 251: Storing Supplies

    Maintaining the printer Fuser maintenance kit type Part number Type 07 40X8427 Type 08 40X8428 Type 09 40X8429 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
  • Page 252 Maintaining the printer Pull the cartridge out of the printer using the handle. Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
  • Page 253: Replacing The Imaging Unit

    Maintaining the printer Close the multipurpose feeder door and the front cover. Replacing the imaging unit Lift the front cover, and then pull down the multipurpose feeder door.
  • Page 254 Maintaining the printer Pull the cartridge out of the printer using the handle. Pull the imaging unit out of the printer using the handle. Unpack the new imaging unit, and then remove all packing materials. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 255 Maintaining the printer Shake the new imaging unit. Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
  • Page 256: Replacing A Staple Cartridge

    Maintaining the printer Close the multipurpose feeder door and the front cover. Replacing a staple cartridge Open the stapler door. Pull down the latch of the staple cartridge holder, and then pull the holder out of the finisher.
  • Page 257: Cleaning The Printer Parts

    Maintaining the printer Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge. Push the staple cartridge into the finisher until it clicks into place.
  • Page 258: Moving The Printer

    Maintaining the printer Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer. Warning—Potential Damage: Do not use household cleaners or detergents to prevent damage to the exterior of the printer. Make sure all areas of the printer are dry before sending a new print job. Emptying the hole punch box Pull out the hole punch box.
  • Page 259 Maintaining the printer • If the printer does not have a caster base, then remove the optional trays. Note: Slide the latch on the right side of the printer toward the front of the printer until it clicks into place. •...
  • Page 260: Moving The Printer To Another Location

    Maintaining the printer Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. •...
  • Page 261: Clearing Jams

    Clearing jams Clearing jams Carefully select paper and specialty media and load them properly to avoid most jams. For more information, see “Avoiding jams” on page 261. If jams occur, then follow the steps outlined in this chapter. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
  • Page 262 Clearing jams • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. •...
  • Page 263: Understanding Jam Messages And Locations

    Clearing jams – If the bin extender is longer than the size of the paper you are printing on, then the edges become uneven and the paper is not stacked properly. For example, if you are printing on a letter-size paper and the bin extender is set to legal-size, then the paper does not stack properly.
  • Page 264 Clearing jams • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting reprints jammed pages if adequate printer memory is available. Jam location Printer message What to do Staple finisher [x]‑page jam, remove paper, open Remove paper from the stapler bin, open the stapler stapler door.
  • Page 265: [X]-Page Jam, Lift Front Cover To Remove Cartridge. [200-201]

    Clearing jams Jam location Printer message What to do Output expander [x]‑page jam, remove paper, open Open the rear door of the output expander, and then expander rear door. Leave paper in remove the jammed paper. bin. [43y.xx] Upper rear door [x]‑page jam, open upper rear Open the rear door of the printer, and then remove door.
  • Page 266 Clearing jams Lift the green handle, and then pull the toner cartridge out of the printer. Place the cartridge aside. Lift the green handle, and then pull the imaging unit out of the printer. Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 267 Clearing jams Install the imaging unit. Note: Use the arrows on the side of the printer as a guide. Insert the cartridge into the printer, and then push the green handle back into place. Notes: • Align the arrows on the guides of the toner cartridge with the arrows in the printer. •...
  • Page 268: [X]-Page Jam, Open Upper Rear Door. [202]

    Clearing jams Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, open upper rear door. [202] CAUTION—HOT SURFACE: The inside of the printer might be hot.
  • Page 269: [X]-Page Jam, Open Upper And Lower Rear Door. [231-234]

    Clearing jams Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, open upper and lower rear door. [231–234] CAUTION—HOT SURFACE: The inside of the printer might be hot.
  • Page 270 Clearing jams Push the back of the standard tray. Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed. Insert the standard tray.
  • Page 271: [X]-Page Jam, Remove Standard Bin Jam. [203]

    Clearing jams Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, remove standard bin jam. [203] Firmly grasp the jammed paper on each side, and then gently pull it out.
  • Page 272: [X]-Page Jam, Open Tray [X]. [24X]

    Clearing jams Insert the tray. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, open tray [x].
  • Page 273: [X]-Page Jam, Clear Manual Feeder. [250]

    Clearing jams Insert the tray. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, clear manual feeder.
  • Page 274: [X]-Page Jam, Remove Paper, Open Stapler Door. Leave Paper In Bin. [455-457]

    Clearing jams Flex the sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Reload paper into the multipurpose feeder. Slide the paper guide until it lightly rests against the edge of the paper. Do either of the following to clear the message and continue printing: •...
  • Page 275 Clearing jams Open the stapler door. Pull down the latch of the staple cartridge holder, and then pull the holder out of the printer. Use the metal tab to lift the staple guard, and then remove any loose staples.
  • Page 276 Clearing jams Press down the staple guard until it clicks into place. Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket.
  • Page 277 Clearing jams Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done.
  • Page 278: [X]-Page Jam, Remove Paper, Open Finisher Rear Door. Leave Paper In Bin. [451]

    Clearing jams [x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451] Open the rear staple finisher door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the staple finisher door.
  • Page 279: [X]-Page Jam, Remove Paper, Open Mailbox Rear Door. Leave Paper In Bin. [41Y.xx]

    Clearing jams Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin.
  • Page 280 Clearing jams Close the rear mailbox door. If the jam is in the mailbox bin, then firmly grasp the jammed paper, and then gently pull it out. Notes: • Make sure all paper fragments are removed. • When using A4‑, folio‑, or legal‑size paper, make sure to adjust the bin extender so that the paper enters the bin properly.
  • Page 281: [X]-Page Jam, Remove Paper, Open Expander Rear Door. Leave Paper In Bin. [43Y.xx]

    Clearing jams Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, remove paper, open expander rear door. Leave paper in bin.
  • Page 282 Clearing jams Close the rear output expander door. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK >...
  • Page 283: Troubleshooting

    Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. Note: For a list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit www.lexmark.com. Change the toner cartridge or imaging unit so that both are MICR or non‑MICR supplies. Notes: •...
  • Page 284 Troubleshooting Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm.
  • Page 285: Close Door Or Insert Cartridge

    Troubleshooting Change [paper source] to [paper type] [paper size] load [orientation] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper.
  • Page 286: Disk Corrupted

    Troubleshooting Complex page, some data may not have printed [39] Try one or more of the following: • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to confirm. • Cancel the current print job.
  • Page 287: Empty The Hole Punch Box

    Troubleshooting Disk near full. Securely clearing disk space. Try one or more of the following: • Select Continue to clear the message. For non-touch-screen printer models, press to confirm. • Delete fonts, macros, and other data stored in the printer hard disk. •...
  • Page 288 Troubleshooting Imaging unit nearly low [84.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Imaging unit very low [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User’s Guide.
  • Page 289: Insert Staple Cartridge

    Troubleshooting Insert hole punch box Insert the hole punch box into the finisher, and then select Continue on the printer control panel to clear the message. For non-touch-screen printer models, press to confirm. Insert staple cartridge Try one or more of the following: •...
  • Page 290 Troubleshooting • Reset the active bin. Insufficient memory for Flash Memory Defragment operation [37] Try one or more of the following: • From the printer control panel, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to confirm.
  • Page 291: Load Staples

    Troubleshooting Load staples Try one or more of the following: • Replace or insert the specified staple cartridge in the finisher. For instructions on inserting or replacing a staple cartridge in the finisher, select More information on the printer control panel. •...
  • Page 292 Troubleshooting Load [paper source] with [paper type] [paper size] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray or feeder that has the correct size and type of paper, select Finished loading paper on the printer control panel.
  • Page 293 Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
  • Page 294 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
  • Page 295: Paper Changes Needed

    Troubleshooting Paper changes needed Try one or more of the following: • Select Use current supplies on the printer control panel to clear the message and continue printing. For non-touch-screen printer models, press to confirm. • Cancel the current print job. Parallel port [x] disabled [56] Try one or more of the following: •...
  • Page 296 Troubleshooting Remove the specified bins. Reattach the bins. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. • Remove the specified bins: Turn off the printer. Unplug the power cord from the electrical outlet. Remove the specified bins.
  • Page 297: Remove Paper From All Bins

    “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer.
  • Page 298 “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact customer support at http://support.lexmark.com...
  • Page 299: Restore Held Jobs

    “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Restore held jobs? Try one or more of the following: •...
  • Page 300: Some Held Jobs Were Not Restored

    Troubleshooting SMTP server not set up. Contact system administrator. From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Note: If the message appears again, then contact your system support person. Some held jobs were not restored Select Continue to clear the message.
  • Page 301: Unsupported Disk

    Troubleshooting Too many disks installed [58] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the extra printer hard disks. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. Too many flash options installed [58] Turn off the printer.
  • Page 302: Solving Printer Problems

    Troubleshooting Remove the unsupported option card from the printer controller board, and then replace it with a supported card. Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. USB port [x] disabled [56] Try one or more of the following: •...
  • Page 303 Troubleshooting Action Step 4 Unplug the other Go to step 5. electrical equipment, Check other electrical equipment plugged into the electrical outlet. and then turn on the printer. If the printer Does other electrical equipment work? does not work, then reconnect the other electrical equipment.
  • Page 304: Printer Display Is Blank

    Troubleshooting Action Step 11 Go to step 12. Install the correct printer driver. Check the installed printer driver. Is the correct printer driver installed? Step 12 The problem is solved. Contact customer support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
  • Page 305: Envelope Seals When Printing

    Troubleshooting Action Step 2 The problem is solved. Go to step 3. Do one or more of the following: • Delete the print job, and then resend it. • If you are printing PDF files, then generate a new file, and then print it again.
  • Page 306: Incorrect Characters Print

    Troubleshooting Action Step 3 Go to step 4. The problem is solved. Check for an error message on the display. Clear the message. Does the error message still appear? Step 4 Go to step 5. The problem is solved. Check if the flash drive is supported. For more information on tested and approved USB flash drives, see “Supported flash drives and file types”...
  • Page 307 Troubleshooting Action Step 2 The problem is solved. Go to step 3. From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 3 The problem is solved.
  • Page 308: Print Job Takes Longer Than Expected

    Troubleshooting Multiple‑language PDF files do not print Action Step 1 The problem is solved. Go to step 2. Check if the print options for the PDF output are set to embed all fonts. Generate a new PDF file, and then resend the print job. Do the files print? Step 2 The problem is solved.
  • Page 309: Print Jobs Do Not Print

    Troubleshooting Action Step 5 The problem is solved. Contact customer support. Install additional printer memory, and then resend the print job. Did the job print? Print jobs do not print Action Step 1 The problem is solved. Go to step 2. From the document you are trying to print, open the Print dialog and check if you have selected the correct printer.
  • Page 310: Printing Slows Down

    Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 35. Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Printing slows down Notes: •...
  • Page 311: Unexpected Page Breaks Occur

    Troubleshooting Action Step 2 The problem is solved. Contact customer support. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. Resend the print job.
  • Page 312: Hardware And Internal Option Problems

    Troubleshooting Hardware and internal option problems 2100-sheet tray problems Action Step 1 The problem is solved. Go to step 2. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. •...
  • Page 313 Troubleshooting Cannot detect internal option Action Step 1 The problem is solved. Go to step 2. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Does the internal option operate correctly? Step 2 Go to step 3.
  • Page 314: Internal Print Server Does Not Operate Correctly

    Troubleshooting Internal print server does not operate correctly Action Step 1 Go to step 2. Check if the internal print server is Reinstall the internal print server. supported by the Remove, and then install the internal print server. For more printer.
  • Page 315: Internal Solutions Port Does Not Operate Correctly

    Troubleshooting Action Step 4 Go to step 5. Manually add the tray in the printer driver. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs.
  • Page 316: Paper Feed Problems

    Troubleshooting USB/parallel interface card does not operate correctly Action Step 1 Go to step 2. Check if you have a supported USB or Make sure the USB or parallel interface card is installed. parallel interface card. Install the USB or parallel interface card. For more information, see Note: A USB or parallel “Installing an Internal Solutions Port”...
  • Page 317: Paper Frequently Jams

    Troubleshooting Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
  • Page 318: Print Quality Problems

    Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. Select a font that is supported by the Print a font sample list to check if the fonts you are using are supported printer.
  • Page 319 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Do the paper size and type match the paper loaded in the tray?
  • Page 320: Gray Background On Prints

    Troubleshooting Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 The problem is solved. Go to step 2. From the Quality Menu on the printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. Resend the print job.
  • Page 321: Incorrect Margins On Prints

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3. The problem is solved. Load the specified tray or feeder with a recommended type of paper.
  • Page 322: Paper Curl

    Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Does the paper size match the paper loaded in the tray?
  • Page 323: Print Irregularities

    Troubleshooting Action Step 5 Contact customer The problem is solved. support. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the paper still curled? Print irregularities Leading edge ABCDE...
  • Page 324: Print Is Too Dark

    Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do print irregularities still appear? Step 6 Contact...
  • Page 325: Print Is Too Light

    Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type, texture and weight from Printing Preferences or from the Print dialog. Resend the print job. Is the print still too dark? Step 4 From the printer Go to step 5.
  • Page 326 Troubleshooting Action Step 2 Go to step 3. Change the paper type, texture, and weight to From the printer control panel, set the paper type, texture, and weight in match the paper the Paper menu to match the paper loaded in the tray. loaded in the tray.
  • Page 327: Printer Is Printing Blank Pages

    Troubleshooting Printer is printing blank pages Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
  • Page 328: Printer Is Printing Solid Black Pages

    Troubleshooting Printer is printing solid black pages Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 329: Shadow Images Appear On Prints

    Troubleshooting Action Step 1 Go to step 2. Check if the distance between Check if the distance between the defects is equal to any of the following: the defects is • 47.8 mm (1.88 in.) equal to any of the •...
  • Page 330: Skewed Print

    Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. Resend the print job. Do shadow images still appear on prints? Step 4 Contact customer...
  • Page 331: Streaked Vertical Lines Appear On Prints

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3.
  • Page 332 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. Resend the print job. Do streaked vertical lines appear on prints? Step 2 Go to step 3.
  • Page 333: Toner Specks Appear On Prints

    Troubleshooting Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Contact customer The problem is solved. support. Do toner specks appear on prints? Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1...
  • Page 334: Transparency Print Quality Is Poor

    Troubleshooting Action Step 1 Go to step 2. Specify the paper type and weight from the From the Paper menu on the printer control panel, check the paper type tray settings to match and weight. the paper loaded in the tray.
  • Page 335: Uneven Print Density

    Troubleshooting Uneven print density Action Replace the imaging unit, and then resend the print job. Contact customer The problem is solved. support. Is the print density uneven? Vertical voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved.
  • Page 336: Solving Home Screen Applications Problems

    Troubleshooting Action Step 4 Go to step 5. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 337: Embedded Web Server Does Not Open

    Troubleshooting Embedded Web Server does not open Action Step 1 Go to step 2. Type the correct printer IP address in the Make sure the printer IP address is correct. address field of your View the printer IP address: Web browser. •...
  • Page 338 You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
  • Page 339: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 340: Government End Users

    Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 341: Noise Emission Levels

    Licensing notices All licensing notices associated with this product can be viewed from the root directory of the installation software CD. Noise emission levels www.lexmark.com for current values. EU waste electronics information The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union.
  • Page 342: Static Sensitivity Notice

    ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
  • Page 343: Power Consumption

    危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。 危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。 Power consumption Product power consumption www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout.
  • Page 344: Limited Warranty

    Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
  • Page 345: Limitation Of Liability

    ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
  • Page 346: Modular Component Notice

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 347: Industry Canada Compliance Statement

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 348: Notice To Users In The European Union

    Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 349 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 350 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC...
  • Page 351 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 352 Notices Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
  • Page 353 Notices Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 354 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 355: Index

    Index Index adjusting printer display Change [paper source] to [custom Numerics brightness 80 type name] 284 2100‑sheet tray adjusting Sleep mode 79, 125, 172 Change [paper source] to [custom installing 31 adjusting toner type name] load [orientation] 284 loading 55, 101, 149 darkness 69, 115, 163 Change [paper source] to [paper 250‑sheet tray...
  • Page 356 Index configurations Custom Type [x] name copying settings to other printer 45, 86, 132 creating 67 printers 76, 122, 169 Configure MP menu 192 Custom Types menu 197 modifying confidential print configuring customer support settings 75, 121, 169 multiple printers 76, 122, 169 contacting 337 networking settings 74, 120, 168 supply notifications, imaging...
  • Page 357 Index exporting a configuration hiding icons on the home installing options using the Embedded Web screen 92, 139 order of installation 31 Server 94, 141 hole punch box installing printer hard disk 24 exterior of the printer emptying 258 installing printer on a network cleaning 257 Home button Ethernet networking 37...
  • Page 358 2100‑sheet Help 243 reducing 78, 124 tray 55, 101, 149 HTML 242 Non‑Lexmark [supply type], see letterhead in multipurpose Image 243 User’s Guide [33.xy] 294 feeder 62, 108, 156 IPv6 205 non‑volatile memory 82, 128, 175...
  • Page 359 Embedded uneven print density 335 paper Web Server 77, 123, 171 white streaks 335 characteristics 180 using genuine Lexmark 248 Print Settings menu 229 letterhead 182 parts and supplies, status of print troubleshooting preprinted forms 182 checking, on printer control...
  • Page 360 Index models 45, 86, 132 [x]‑page jam, remove paper, open Imaging unit nearly low moving 11, 12, 258, 260 stapler door. Leave paper in bin. [84.xy] 288 selecting a location 11, 12 [455–457] 274 Imaging unit very low [84.xy] 288 shipping 260 [x]‑page jam, remove standard bin Incompatible output bin [x]...
  • Page 361 Network [x] software error Standard network software error printing confidential and other held [54] 293 [54] 300 jobs Non‑Lexmark [supply type], see Standard USB port disabled from a Macintosh User’s Guide [33.xy] 294 [56] 300 computer 72, 118, 166 Not enough free space in flash...
  • Page 362 251 printer control panel 47, 88, 134 storing 251 Reports menu 200 Sleep mode using genuine Lexmark 248 reserve print jobs 71, 165 adjusting 79, 125, 172 using recycled paper 245 printing from a Macintosh SMTP server not set up. Contact...
  • Page 363 Index tips on using envelopes 179 print job takes longer than Universal Paper Size toner cartridge expected 308 setting 95 replacing 251 tray linking does not work 310 Universal paper size toner cartridges unexpected page breaks setting 48, 142 ordering 248 occur 311 Universal Setup menu 198 recycling 246...
  • Page 364 Index Wireless menu 206 wireless network configuration information 38 wireless network setup using the Embedded Web Serve 40 XPS menu 238...

Table of Contents