Symptoms
•
"Base printer symptoms" on page 194
•
"Network service check" on page 194
•
"Dead machine service check" on page 197
•
"Option tray symptoms" on page 198
•
"250/550-sheet media type error service check" on page 199
•
"250/550-sheet tray undetected service check" on page 201
•
"HCIT incorrect media error service check" on page 202
•
"HCIT media type error service check" on page 204
•
"HCIT undetected service check" on page 206
•
"HCIT media low undetected service check" on page 207
•
"Finisher side door error service check" on page 209
•
"Mailbox incorrect bin exit service check" on page 211
•
"Finisher cartridge error service check " on page 212
•
"Finisher undetected service check" on page 214
•
"Finisher bin error service check " on page 215
•
"Finisher door undetected service check " on page 216
•
"Stapler carriage failure service check" on page 218
•
"Finisher bin media present error service check" on page 219
•
"Output expander error service check" on page 221
Base printer symptoms
Symptom
Network issues
Dead machine
Network service check
Note: Before starting this service check, print out the network setup page. This page is found under
Menu>Reports>Network Settings. Consult the network administrator to verify that the physical and wireless
network settings displayed on the network settings page for the device are properly configured. If a wireless
network is used, then verify that the printer is in range of the host computer or wireless access point, and there is no
electronic interference. Have the network administrator verify that the device is using the correct SSID, and wireless
security protocols. For more network troubleshooting information, consult the Lexmark Network Setup Guide.
Diagnostic information
194
Action
See
"Network service check" on
page
194.
See
"Dead machine service check" on
page
197.
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