Option Tray Symptoms - Lexmark MS81x Service Manual

Action
Step 5
Check the voltages on the LVPS card.
•
+5V at pin?
•
+24V at pin?
Are the voltages correct?

Option tray symptoms

Symptom
Recurring media type error detected on the 250/550‑sheet tray
option.
The 250/550-sheet tray is not detected or recognized.
The 250/550‑sheet option is not detected or recognized.
Recurring media type error detected on the HCIT option.
The HCIT does not detect when the media level is low.
The HCIT is not detected or recognized.
Incorrect media is detected on the HCIT.
The finisher detects the side door as open even when it is closed.
Media doesn't exit at the assigned mailbox bin.
The stapler unit does not detect the staple cartridge.
The staple finisher option is not detected or recognized.
The staple finisher detects media even when the bin is cleared.
The finisher detects the rear door as open even when it is closed.
Yes
Contact the next
highest level of
support.
Action
Go to
check" on page
Go to
check" on page
POR the machine
1
POR the machine.
2
Reseat the input options.
3
Make sure the upper and lower interface cable
are not damaged. If damaged then replace the
cable. Go to
removal" on page 412
interface cable removal" on page
Go to
page 204.
Go to
on page
Go to
206.
Go to
page 202.
Go to
page 209.
Go to
page 211.
Go to
page 212.
Go to
page 214.
Go to
page 215.
Go to
page 216.
Diagnostic information
198
No
Replace the LVPS. Go to
"LVPS removal" on
page
"250/550-sheet media type error service
199.
"250/550-sheet tray undetected service
201.
"Drawer upper interface cable
or "Drawer lower
"HCIT media type error service check" on
"HCIT media low undetected service check"
207.
"HCIT undetected service check" on page
"HCIT incorrect media error service check" on
"Finisher side door error service check" on
"Mailbox incorrect bin exit service check" on
"Finisher cartridge error service check " on
"Finisher undetected service check" on
"Finisher bin error service check " on
"Finisher door undetected service check " on
4063
366.
413.