Fuser drive motor control jam service check
Action
Step 1
Check the fuser drive motor and the socket "J24" on the controller board
for proper connection.
Is the main drive motor properly connected?
Step 2
Reset the machine.
Does the error continue?
Sensor (input) miscellaneous jam 1 service check
Action
Step 1
Check the appropriate media tray sensor (pass through) in the appropriate
input option for proper operation.
a
Enter the diagnostic mode.
b
Select Input tray tests.
c
Select Sensor test.
d
Select the appropriate input tray.
Observe the line item "pass through" for the appropriate media tray.
Does the display on the control panel change every time the sensing area
of the above sensor is interrupted or blocked?
Step 2
Check the above sensor for proper connection.
Is the above sensor connected properly?
Step 3
Perform a print test using the appropriate input tray.
Does the error continue?
Yes
Replace the fuser drive
motor. See
drive motor removal"
on page
Go to step 2.
Replace the controller
board. See
board removal" on
page
Yes
Go to
Replace the sensor
(pass through). See
"Sensor (drawer pass
through) removal " on
page
Replace the input
option.
Diagnostic information
60
No
Reseat the connection.
"Fuser
351.
Problem solved.
"Controller
349.
No
step
3.
Go to step 2.
Reseat the connection.
417.
Problem solved.
4063