250/550-Sheet Controller Board Failure Service Check - Lexmark MS81x Service Manual

250/550-sheet controller board failure service check

Action
Step 1
Remove all input options and re-install only the suspected 250/550-sheet
tray option. POR into diagnostics mode and navigate to:
INPUT TRAY TESTS > Feed tests > Tray 2
Does the input option feed normally?
Step 2
Remove the input option from the printer. Check the upper interface
cable. If damaged, then replace the upper interface cable. See
upper interface cable removal" on page
Open the left cover and reseat the connector (J1) on the controller board.
POR the machine.
Does the error remain?
Step 3
Check the interface cable of the printer or upper level option for damage.
Is the above component in good condition?
Step 4
Check the connectors on the controller board. If damaged, then replace
the controller board. See "Drawer controller PCBA removal" on
page 411.
Reseat all connectors on the controller board, then POR the machine.
Does the error remain?
Step 5
If the 250/550-sheet tray option is the only input option installed, then
replace the 250/550-sheet tray option. See
and drawer assembly removal" on page
If there are multiple input options, then remove the suspected input
option and install it as Tray 2. Run a print test, navigate to:
Reports > Device Statistics
Does the error remain?
"Drawer
412.
"250/550-sheet media tray
406.
Diagnostic information
132
Yes No
The problem may not Go to step 2.
be on this option tray.
Re-install the
remaining input
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the input option being
tested.
Go to step 3. The problem is solved.
Go to step 4. Replace the interface
cable of the printer or
upper level option.
Replace the controller The problem is solved.
board. Go to "Drawer
controller PCBA
removal" on page
411.
If the error remains,
then go to step 5.
Replace the input tray The problem is solved.
option. Go to
"250/550-sheet media
tray and drawer
assembly removal" on
page 406.
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