Failed To Feed From Option Tray And Leading Edge Damaged Service Check - Lexmark CS310 Service Manual

Action
Step 9
•
For 550 input option, replace the optional 550-sheet drawer.
•
For 650 input option, replace the optional 650-sheet duo drawer.
Does this fix the problem?
Step 10
a
Turn off the printer.
b
Remove the rear cover. See
c
Disconnect the cable at JOPT1 on the controller board.
d
Turn the printer on.
e
Measure the voltages below:
JOPT1:
• Pin 2: Ground
• Pin 3: Ground
• Pin 5: +24 V dc
• Pin 6: Ground
•
Pin 7: +5 V dc
•
Pin 9: Ground
•
Pin 10: Ground
Are the voltages correct?

Failed to feed from option tray and leading edge damaged service check

Action
Step 1
a
Fan the media.
b
Verify the proper tray settings for the media.
c
Verify the input source.
d
Check the condition of the multipurpose feeder pick tires.
e
Make sure the tray is fully inserted.
f
Refer to media specifications and check the condition of the media.
g
Make sure the media is free from damage and defects.
Does the error remain?
Step 2
Is the machine using both 650 and 550 input option tray?
Yes
Problem resolved.
Contact your next level
of support.
Yes
Go to step 2.
Go to step 3.
Diagnostic information
149
5027
No
Go to step 10.
Replace the controller
board. See "Controller
board removal" on
page 291.
No
Problem resolved.
Go to step 4.