Other Symptoms; Base Printer Symptoms; Network Service Check - Lexmark M52 Series Service Manual

Other symptoms

Base printer symptoms

Base printer symptoms
Symptom
The printer is not communicating with the
network host.

Network service check

Action
Step 1
Check if the printer is using an Ethernet network.
Is the printer using an Ethernet network?
Step 2
Make sure that the Ethernet cable is properly connected at both
ends.
Does the problem remain?
Step 3
a
Make sure that the printer is not physically connected to a wired
LAN.
b
If the printer is connected using an Ethernet connection, then
unplug the cable from the printer, and then perform a POR to
connect the printer to a wireless network.
Does the problem remain?
Step 4
a
From the home screen, navigate to Settings > Network/Ports
> Active Adapters.
b
Check if the adapter that appears matches the adapter used in
the printer.
Do the adapters match?
Step 5
Change the active adapter setting to match the adapter used in
the printer.
Does the problem remain?
Action
See "Network service check" on page
Diagnostics and troubleshooting
372
372.
Yes No
Go to step 2. Go to step 3.
Go to step 4. The problem is
solved.
Go to step 4. The problem is
solved.
Go to step 6. Go to step 5.
Go to step 6. The problem is
solved.
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