Promise Technology VTRAK E610f Product Manual page 318

VTrak E-Class Product Manual
WebPAM connection was working OK. But later on, it timed out. What do I
do now?
The network condition can time-out for several reasons. When an open
connection has no action for a specific amount of time (the Administrator can
change it), the connection times-out automatically for security reasons.
When you attempt to use WebPAM, it returns to the login screen. Enter your
user name and password and click Login, and WebPAM will establish a new
connection. See "Making Web Server Settings" on page 91.
I can access the VTrak over my company's intranet. But I can't access it
from an outside Internet connection. How do I make the Internet connection
work?
This condition is not related to VTrak, but is due to your firewall and network
connection protocol. Contact your MIS Administrator.
With other Promise VTraks, I used the Server's IP address in WebPAM to
connect with the RAID subsystem. Why is this VTrak E-Class different?
VTrak E-Class has the server software embedded. With the E-Class, you
point your browser directly to the VTrak rather than a server. Also, with
E-Class, you do not have to create a subsystem because the subsystem
already exists.
Why can a RAID 1 logical drive on VTrak consist of only two disk drives?
On VTrak, RAID 1 logical drives work in mirrored physical drive pairs. You
could create up to six RAID 1 logical drives. Or you can create a single RAID
10 logical drive with data mirroring and up to 12 physical drives. If you have
an odd number of drives but still want data mirroring, use RAID 1E.
See "Installing Disk Drives" on page 17 and "Introduction to RAID" on
page 231 for more information on the number of physical drives you can use
for each RAID level.
Are logical drives on VTrak limited to 2 TB?
No. But verify that your operating system supports logical drives over 2 TB.
Also, for the operating system to recognize the full capacity of logical drives
over 2 TB, you must specify a sector size of 1 KB or larger when you create
the logical drive. See "Choosing Sector Size" on page 245 or more
information.
I have two UltraTraks and use WebPAM to monitor them. Can I use my
existing WebPAM setup to monitor the VTraks also?
No. Use the WebPAM embedded with the VTrak E-Class.
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