Promise Technology SuperTrak EX8658 Manuals

Manuals and User Guides for Promise Technology SuperTrak EX8658. We have 1 Promise Technology SuperTrak EX8658 manual available for free PDF download: User Manual

Promise Technology SuperTrak EX8658 User Manual

Promise Technology SuperTrak EX8658 User Manual (318 pages)

Promise Technology Network Device User Manual

Brand: Promise Technology | Category: Computer Hardware | Size: 3.94 MB

Table of Contents

Radio Frequency Interference Statement
3
Table of Contents
5
Chapter 1: Introduction

15
- About this Manual
  15
- Product Overview
  16
  - XOR Microprocessor
    16
  - Hot-Swapping
    16
- Webpam PRO Management Software
  17
- Operating System Support
  17
- Browser Support
  18
- Key Features and Benefits
  18
- Specifications
  20
Chapter 2: Installation

21
- Unpacking the Supertrak Card
  21
- Installing the Supertrak Card
  23
- Choosing the Physical Drives
  31
- Creating a Logical Drive
  32
- Installing the CLI
  37
- Installing Webpam PRO
  51
  - Utility Server
    51
  - Agent
    51
  - Jre
    52
  - Internet Browser
    52
  - Installing Webpam PRO Onto Windows
    53
  - Installing Webpam PRO Onto Linux
    61
- Logging into Webpam PRO
  69
  - Logging in at the Host PC
    69
  - Logging in over the Network
    69
  - Login Screen
    70
- Setting up Webpam PRO
  71
Chapter 3: Installing Drivers

73
- Driver Installation Media
  74
  - Windows
    74
  - Linux and Freebsd
    75
- Windows Server 2008
  76
  - New os Installation
    76
  - Existing System
    77
  - Confirming Driver Installation
    77
- Windows Vista
  78
  - New os Installation
    78
  - Existing System
    79
  - Confirming Driver Installation
    79
- Windows Server 2003
  80
  - New os Installation
    80
  - Existing System
    81
  - Confirming Driver Installation
    81
- Windows XP
  82
  - New os Installation
    82
  - Existing System
    83
  - Confirming Driver Installation
    83
- Red hat Linux Enterprise 4.4, 4.5
  84
  - New os Installation
    84
  - Existing System
    84
- Fedora Core 6
  85
  - New os Installation
    85
  - Existing System
    85
- Fedora Core 7, 8
  86
  - New os Installation
    86
  - Existing System
    86
- Suse Open 10.2, 10.3, 10.5, 11
  87
  - New os Installation
    87
  - Existing System
    87
- Suse SLES 10, 10 SP1
  88
  - New os Installation
    88
  - Existing System
    88
- Miracle Linux 4
  89
  - New os Installation
    89
  - Existing System
    89
- Freebsd 6.1, 6.2
  90
  - New os Installation
    90
  - Existing System
    91
- Chapter 3: Installing Drivers, Cont
  91
  - Vmware ESX Server 3.0.2, 3.5.0
    92
    
    New os Installation
    92
    
    Existing System
    92
Chapter 4: Superbuild™ Utility

95
- Supertrak BIOS
  95
- Accessing the Main Menu
  98
- Selecting a Controller
  99
- Viewing Controller Information
  100
- Managing Physical Drives
  101
  - Viewing Physical Drives
    101
  - Viewing Physical Drive Information
    101
  - Managing Physical Drive Problems
    102
- Managing Disk Arrays
  103
  - Viewing Disk Arrays
    103
  - Viewing Disk Array Information
    103
  - Creating a Disk Array
    104
  - Changing Disk Array Settings
    105
  - Rebuilding a Disk Array
    105
  - Deleting a Disk Array
    105
- Managing Logical Drives
  106
  - Viewing Logical Drives
    106
  - Viewing Logical Drive Information
    106
  - Creating a Logical Drive
    107
  - Initializing a Logical Drive
    108
  - Changing Logical Drive Settings
    109
  - Deleting a Logical Drive
    109
- Managing Spare Drives
  111
  - Viewing Spare Drives
    111
  - Viewing Spare Drive Information
    111
  - Creating a Spare Drive
    111
  - Changing Spare Drive Settings
    112
  - Deleting a Spare Drive
    113
- Viewing Background Activity
  114
- Managing the Event Log
  115
  - Viewing RAM Events
    115
  - Viewing NVRAM Events
    115
  - Clearing the Event Logs
    116
- Chapter 4: Superbuild™ Utility, Cont
  117
  - Working with Time Sync
    117
    
    Setting the Time Zone
    117
    
    Synchronizing Time with an Embedded Site
    117
  - Using the Miscellaneous Menu
    118
    
    Making the SAS Ready LED Setting
    118
    
    Making the SGPIO Backplane Setting
    118
    
    Working with the Buzzer
    118
Chapter 5: Management with Webpam PRO

121
- Logging into Webpam PRO
  121
  - Logging in at the Host PC
    121
  - Logging in over the Network
    122
  - Login Screen
    123
- Accessing the Interface
  124
  - Using the Header
    125
  - Using Tree View
    125
  - Using Management View
    126
  - Choosing a Display Language
    127
  - Viewing the Event Frame
    127
  - Saving the Event Frame
    128
  - Deleting the Event Frame
    128
  - Viewing the Storage Network
    128
  - Logging out of Webpam PRO
    129
- Managing Users
  130
  - Viewing User Information
    130
  - Making User Settings
    130
  - Making Your Own User Settings
    131
  - Changing a User's Password
    131
  - Changing Your Own Password
    131
  - Creating a User
    132
  - Deleting a User
    132
- Working with Subsystem/Host Management
  134
  - Viewing Subsystem/Host Information
    134
  - Adding a Subsystem or Host
    134
  - In-Band Versus Out-Of-Band
    135
  - Deleting a Subsystem or Host
    135
  - Setting User Privilege
    136
- Managing Software Services
  137
  - Viewing Service Status
    137
  - Changing Web Server Settings
    137
- Chapter 5: Management with Webpam PRO, Cont
  137
  - Restarting the Tomcat Server
    138
  - Setting up Email Service
    138
  - Setting up Extended SMTP
    139
  - Sending a Test Email Message
    139
  - Setting Event Frame Refresh Time
    139
  - Changing CIM Client Settings
    140
  - Changing CIM Server Settings
    140
  - Managing the Host
    141
    
    Viewing Host Information
    141
    
    Setting User Rights
    141
    
    Refreshing the Webpam PRO Screen
    141
  - Managing the Subsystem
    142
    
    Viewing Subsystem Information
    142
    
    Clearing Statistical Data
    143
    
    Setting an Alias for the Subsystem
    143
    
    Updating the Firmware
    143
    
    Checking Subsystem Health
    144
    
    Viewing the Runtime Event Log
    144
    
    Saving the Runtime Event Log
    145
    
    Clearing the Runtime Event Log
    145
    
    Viewing the NVRAM Event Log
    145
    
    Saving the NVRAM Event Log
    146
    
    Clearing the NVRAM Event Log
    146
    
    Viewing Current Background Activities
    147
    
    Making Background Activity Settings
    147
    
    Running Background Activities
    148
    
    Running Media Patrol
    148
    
    Running PDM
    149
    
    Viewing Scheduled Activities
    149
    
    Scheduling an Activity
    149
    
    Deleting a Scheduled Activity
    151
    
    Viewing System Configuration
    151
  - Managing the Controller
    153
    
    Viewing Controllers Information
    153
    
    Viewing Controller Information
    153
    
    Viewing Controller Statistics
    155
    
    Making Controller Settings
    155
    
    Clearing an Orphan Watermark
    156
    
    Viewing Battery Information
    156
- Chapter 5: Management with Webpam PRO, Cont
  157
  - Silencing the Buzzer
    157
  - Making Buzzer Settings
    157
  - Testing the Buzzer
    157
  - Viewing Buzzer Information
    158
  - Managing Enclosures
    159
    
    Viewing Enclosure Information
    159
  - Managing Physical Drives
    160
    
    Viewing a List of Physical Drives
    160
    
    Locating a Physical Drive
    160
    
    Making Global Physical Drive Settings
    161
    
    Viewing Physical Drive Information
    162
    
    Viewing Physical Drive Statistics
    162
    
    Making Physical Drive Settings
    162
    
    Clearing Stale and PFA Conditions
    163
  - Managing Disk Arrays
    164
    
    Viewing Disk Arrays
    164
    
    Locating a Disk Array
    164
    
    Creating a Disk Array
    165
    
    Creating a Disk Array - Automatic Configuration
    166
    
    Creating a Disk Array - Express Configuration
    167
    
    Creating a Disk Array - Advanced Configuration
    169
    
    Deleting a Disk Array
    171
    
    Viewing Disk Array Information
    171
    
    Making Disk Array Settings
    172
    
    Creating a Logical Drive
    173
    
    Deleting a Logical Drive
    174
    
    Migrating a Disk Array
    175
    
    Rebuilding a Disk Array
    176
    
    Running Media Patrol on a Disk Array
    177
    
    Running PDM on a Disk Array
    177
    
    Transitioning a Disk Array
    178
    
    Preparing a Disk Array for Transport
    178
  - Managing Logical Drives
    180
    
    Viewing Information for All Logical Drives
    180
    
    Locating a Logical Drive
    181
    
    Viewing Logical Drive Information
    181
    
    Viewing Logical Drive Statistics
    182
    
    Changing Logical Drive Settings
    182
    
    Initializing a Logical Drive
    183
- Chapter 5: Management with Webpam PRO, Cont
  183
  - Running Redundancy Check
    184
  - Viewing the Logical Drive Check Table
    184
  - Managing Spare Drives
    186
    
    Viewing a List of Spare Drives
    186
    
    Creating a Spare Drive
    187
    
    Deleting Spare Drive
    188
    
    Making Spare Drive Settings
    188
    
    Running Spare Check
    189
  - Working with the Logical Drive Summary
    190
    
    Viewing a List of All Logical Drives
    190
    
    Locating a Logical Drive
    190
    
    Viewing Individual Logical Drive Information
    191
Chapter 6: Management with the CLI

193
- Opening the CLI on Windows
  193
- Opening the CLI on Linux, Freebsd, and Vmware
  194
- Table of Supported Commands
  195
- Notes and Conventions
  197
- List of Supported Commands
  198
Chapter 7: Technology Background

233
- Introduction to RAID
  233
  - RAID 0 - Stripe
    234
  - RAID 1 - Mirror
    235
  - RAID 1E - Enhanced Mirror
    236
  - RAID 5 - Block Striping with Distributed Parity
    237
  - RAID 6 - Block and Double Parity Stripe
    238
  - RAID 10 - Mirror / Stripe
    239
  - RAID 50 - Striped Distributed Parity
    240
  - RAID 60 - Striping of Double Parity
    243
- Choosing a RAID Level
  246
  - Raid 0
    246
  - Raid 1
    246
  - Raid 1E
    247
  - Raid 5
    247
  - Raid 6
    248
  - Raid 10
    248
  - Raid 50
    249
  - Raid 60
    249
- Choosing Stripe Block Size
  250
- Choosing Sector Size
  250
  - TB Limitation
    251
- Choosing Cache Policy
  251
  - Read Cache Policy
    252
  - Write Cache Policy
    252
- Capacity Coercion
  252
- Initialization
  253
- Hot Spare Drive(S)
  253
- Partition and Format the Logical Drive
  254
- RAID Level Migration
  254
  - Raid 0
    255
  - Raid 1
    256
  - Raid 1E
    256
  - Raid 5
    257
  - Raid 6
    257
  - Raid 10
    258
  - Raid 50
    259
  - Raid 60
    259
  - Ranges of Disk Array Expansion
    260
- Media Patrol
  262
- Predictive Data Migration (PDM)
  262
  - PDM Triggers
    262
- Transition
  263
  - Drive Failure and Automatic Rebuild
    263
  - Automatic Transition
    265
  - Manual Transition
    265
- Critical & Offline Logical Drives
  267
  - When a Physical Drive Fails
    267
  - With a Hot Spare Drive
    269
  - Without a Hot Spare Drive
    269
  - Rebuild Operation
    269
Chapter 8: Troubleshooting

271
- Problems Reported by Supertrak
  271
  - Buzzer
    271
  - Leds
    271
  - Bios
    273
- Problems Reported in Webpam PRO
  275
  - Open Webpam PRO
    275
  - What to Look for
    275
- Critical & Offline Logical Drives
  277
  - Finding the Failed Drive in Superbuild
    277
  - Finding the Failed Drive in Webpam PRO
    278
- Salvaging Physical Drives
  279
  - Clearing Stale and PFA Conditions
    279
- Rebuilding a Logical Drive
  280
  - Spare Drive Available
    280
  - No Spare Drive Available
    280
  - Manual Rebuild: Superbuild Utility
    280
  - Manual Rebuild: Webpam PRO
    281
- Recovering from a Blank Screen
  282
- Cache Battery Does Not Charge
  282
Chapter 9: Support

283
- Frequently Asked Questions
  283
- Contacting Technical Support
  287
- Limited Warranty
  290
- Your Responsibilities
  291
- Returning the Product for Repair
  292
Appendix A: Partition and Format

295
Appendix B: Upgrades

299
- Updating Supertrak BIOS and Firmware
  299
- Updating Webpam PRO
  300
Appendix C: Battery Backup Unit

301
- Installing the BBU
  302
Appendix D: LED Backplane Connections

305
- Schematic Diagrams
  305
- Direct LED Display
  307
- Aggregate LED Display
  307
- Global LED Display
  308
Index

309

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