•
Was the switch able to pass user traffic while the issue was occurring?
•
What was the LED status? (If the switch remains able to pass traffic, the port LEDs should continue to
blink. In particular, during a broadcast storm, all of the port LEDs should be blinking.)
•
Do the link LEDs continue to be lit on removal of the cable connected to the port?
•
Was the switch accessible via Telnet, SNMP, and/or HTTP?
•
What type of traffic was flowing through the system?
•
Were any other S50s in the network experiencing the same problem? If not, are they positioned in the
network differently? Are they passing different kinds of traffic?
In addition, as a best practice, configure a remote management approach, such as SSH or HTTPS, to access
an S-Series switch when console access is not possible but the switch is actively forwarding data traffic.
284
|
Troubleshooting