Ridgeline Server Issues - Extreme Networks Ridgeline Guide Manual

Book Title
To recover the database in Solaris, do the following:
1 Open a shell window (csh is used for the following example).
The following commands assume you have accepted the default installation location,
/opt/ExtremeNetworks/Ridgeline3.0
substitute the correct installation directory in the commands below.
2 Go to the Ridgeline install directory:
cd /opt/ExtremeNetworks/Ridgeline3.0
3 Make sure the
LD_LIBRARY_PATH
directory:
setenv LD_LIBRARY_PATH /opt/ExtremeNetworks/Ridgeline3.0/database/bin
4 Execute the following commands:
database/bin/dbeng9.exe -f ../database/data/basecamp.db
database/bin/dbeng9.exe -f ../database/data/epicenter.db
5 Watch the output from this command. If the database program indicates it cannot recover the
database, delete the database log:
rm basecamp.log
and try executing the previous commands again:
database/bin/dbeng9.exe -f ../database/data/basecamp.db
database/bin/dbeng9.exe -f ../database/data/epicenter.db
6 If the database is successfully recovered, restart the server.
If the database cannot be recovered, you will need to restore the database from a backup. See the
Ridgeline Reference Guide for instructions on restoring the database from a backup.

Ridgeline Server Issues

Problem: Cannot communicate with a specific switch.
Verify that the switch is running ExtremeWare software version 6.2 or later.
Ping the switch's IP address to verify availability of a route. Use the
Solaris command shell.
If the switch is using SNMPv1, verify that the read and write community strings used in Ridgeline
match those configured on the switch. If the switch is using SNMPv3, verify that the SNMPv3
parameters configured in Ridgeline match those on the switch.
Problem: Need to change SNMP polling interval, SNMP request time-out, or number of SNMP
request retries.
You can change the default values for the SNMP polling interval, the SNMP request time-out, or the
number of SNMP request retries, through the Ridgeline Administration Server Properties page. See
"Polling Types and Frequencies" on page 216
Problem: Need to change the Telnet or HTTP port numbers used to communicate with managed
devices.
You can change the port numbers for all managed switches through the Ridgeline Administration
Server Properties page.
302
. If you have installed Ridgeline in a different location,
environment variable is set to the Ridgeline directory installation
for more information about modifying these properties.
command from a MS DOS or
ping
Ridgeline Concepts and Solutions Guide