Reports; Configuration Manager - Extreme Networks Ridgeline Guide Manual

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Reports

Problem: After viewing reports, added a user-defined report, but it doesn't appear in the list of
reports on the main reports page.
The Reports page updates the list of reports when the page is loaded. To update the list, Refresh the
page.
Problem: Reports cannot be launched.
Due to a problem with Windows, sometimes reports cannot be launched from the Ridgeline client. To
work around this problem, you can either set your browser home page to blank, or you can run the
Reports feature directly from the browser:
1 Point the browser to the URL of the Ridgeline server:
http://<host>:<port>/
In the URL, replace
<host>
Replace with the TCP port number that you assigned to the Ridgeline server during
<port>
installation. Do not use localhost as the
2 Click the Log on to Reports only link.
3 Login to the Reports feature.

Configuration Manager

Problem: "Failed to connect to device communicator session" message displayed when attempting to
deploy a configuration to a managed device.
This message is displayed when Ridgeline cannot gain Telnet/SSH access to the device with the
username/password it has been configured to use. Select Modify communication settings from the
Device menu and check the Device Login and Device Contact Password settings to make sure that they
match what is actually configured on the device.
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with the name of the system where the Ridgeline server is running.
.
<host>
Ridgeline Concepts and Solutions Guide