Ridgeline Database - Extreme Networks Ridgeline Guide Manual

To change the color palette, double-click the Display icon in the Control Panel, select the Settings tab,
and use the drop-down list in the Color Palette field to select the appropriate setting.
Problem: Browser does not bring up the Ridgeline Welcome page.
Verify the version of the browser you are using. See the system requirements in the Ridgeline Installation
and Upgrade Guide or see the Ridgeline Release Notes shipped with the software.
Problem: Browser client software loads and allows login, but data is missing or other problems arise.
Remove the Ridgeline application from the Java Cache. Go to the Java Console. Under the General tab,
in the Temporary Internet Files section, click the View button. Select the Ridgeline application in the
Java Cache Viewer, and delete it.

Ridgeline Database

Problem: DBBACKUP utility will not run (in Solaris) if LD_LIBRARY_PATH variable is not set
correctly
In order for DBBACKUP to run, the
<install_dir>/database/bin
There are some needed
Problem: Database server will not restart after incorrect shut down
If the Ridgeline server is shut down incorrectly, the database may be left in an invalid state. In this case,
an "Assertion failed" error may occur when attempting to restart the server.
To recover the database in Windows XP or Windows 2003 Server, do the following:
1 Open a DOS command window.
The following commands assume you have accepted the default installation location,
c:\Program Files\Extreme Networks\Ridgeline 3.0
different location, substitute the correct installation directory in the commands below.
2 Go to the Ridgeline install directory:
cd c:\Program Files\Extreme Networks\Ridgeline 3.0\database\bin
3 Add the Ridgeline database directory to your path:
set path=c:\Program Files\Extreme Networks\Ridgeline 3.0\database\bin;%path%
4 Execute the following commands:
database\bin\dbeng9.exe -f ..\database\data\basecamp.db
database\bin\dbeng9.exe -f ..\database\data\epicenter.db
5 Watch the output from this command. If the database program indicates it cannot recover the
database, delete the database log:
del basecamp.log
and try executing the previous commands again:
database\bin\dbeng9.exe -f ..\database\data\basecamp.db
database\bin\dbeng9.exe -f ..\database\data\epicenter.db
6 If the database is successfully recovered, restart the server.
If the database cannot be recovered, you will need to restore the database from a backup. See the
Ridgeline Reference Guide for instructions on restoring the database from a backup.
Ridgeline Concepts and Solutions Guide
LD_LIBRARY_PATH
(by default,
/opt/ExtremeNetworks/Ridgeline3.0/database/bin
files in that directory. (10051)
.so
environment variable must include the path
. If you have installed Ridgeline in a
).
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