Extreme Networks ExtremeWare Version 7.8 Manuals

Manuals and User Guides for Extreme Networks ExtremeWare Version 7.8. We have 1 Extreme Networks ExtremeWare Version 7.8 manual available for free PDF download: Troubleshooting Manual

Extreme Networks ExtremeWare Version 7.8 Troubleshooting Manual (122 pages)

Advanced System Diagnostics

Brand: Extreme Networks | Category: Software | Size: 4 MB

Troubleshooting Guide
1
Table of Contents
3
Preface

9
Introduction

9
Terminology

9
Conventions

9
Related Publications

10
Chapter 1 Introduction

11
Diagnostics: a Brief Historical Perspective

12
Overview of the Extremeware Diagnostics Suite

12
Supported Hardware

13
Applicable Extremeware Versions

13
- I " Series Switch Hardware Architecture
  15
Chapter 2 “ I” Series Switch Hardware Architecture

15
Diagnostics Support

15
The Blackdiamond Systems

16
Alpine Systems

22
- Summit "I" Series Systems
  23
Chapter 3 Packet Errors and Packet Error Detection

25
Overview

25
- Definition of Terms
  
  26
- Standard Ethernet Detection for Packet Errors on the Wire
  
  27
- Extreme Networks' Complementary Detection of Packet Errors between Wires
  
  27
  - Hardware System Detection Mechanisms
    28
  - Software System Detection Mechanisms
    29
- Failure Modes
  
  30
  - Transient Failures
    30
  - Systematic Failures
    30
    
    Soft-State Failures
    30
    
    Permanent Failures
    31
    
    Responding to Reported Failures
    31
- Health Check Messages
  
  33
  - Alert Messages
    33
  - Checksum Error Messages
    34
  - Corrective Behavior Messages
    35
Chapter 4 Software Exception Handling

37
Chapter 5 Diagnostics

49
- Diagnostic Test Functionality
  
  49
  - How Diagnostic Tests Are Run
    49
  - How the Test Affects the Switch
    50
- System Health Checks: a Diagnostics Suite
  
  52
Power on Self Test (POST)

56
- Related Commands
  56
- Configuring the Boot-Up Diagnostics
  56
Runtime (On-Demand) System Diagnostics

57
Automatic Packet Memory Scan (Via Sys-Health-Check)

60
Per-Slot Packet Memory Scan on Blackdiamond Switches

67
System (CPU and Backplane) Health Check

70
Transceiver Diagnostics

82
Chapter 6 Additional Diagnostics Tools

93
Chapter 7 Troubleshooting Guidelines

103
- Contacting Extreme Technical Support
  
  103
  - Americas TAC
    103
  - Asia TAC
    104
  - Emea Tac
    104
  - Japan TAC
    104
What Information Should You Collect

105
Analyzing Data

105
Diagnostic Troubleshooting

106
Extreme Networks' Recommendations

107
Using Memory Scanning to Screen I/O Modules

109
Appendix A Limited Operation Mode and Minimal Operation Mode

111
Limited Operation Mode and Minimal Operation Mode

111
Limited Operation Mode

111
- Triggering Limited Operation Mode
  112
- Bringing a Switch out of Limited Operation Mode
  112
Minimal Operation Mode

112
- Triggering Minimal Operation Mode
  112
- Bringing a Switch out of Minimal Operation Mode
  113
Appendix B Reference Documents

115
Reference Documents

115
General Information

115
Other Documentation Resources

115
Index of Commands

121

Extreme Networks Categories

Switch Wireless Access Point Software Network Hardware Network Accessory

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Extreme Networks ExtremeWare Version 7.8 Manuals

Extreme Networks ExtremeWare Version 7.8 Troubleshooting Manual (122 pages)

Table of Contents

Preface

Introduction

Terminology

Conventions

Related Publications

Chapter 1 Introduction

Diagnostics: a Brief Historical Perspective

Overview of the Extremeware Diagnostics Suite

Supported Hardware

Applicable Extremeware Versions

Chapter 2 “ I” Series Switch Hardware Architecture

Diagnostics Support

The Blackdiamond Systems

Alpine Systems

Chapter 3 Packet Errors and Packet Error Detection

Overview

Definition of Terms

Standard Ethernet Detection for Packet Errors on the Wire

Extreme Networks' Complementary Detection of Packet Errors between Wires

Failure Modes

Health Check Messages

Chapter 4 Software Exception Handling

Overview of Software Exception Handling Features

Configuring System Recovery Actions

Configuring Reboot Loop Protection

Chapter 5 Diagnostics

Diagnostic Test Functionality

System Health Checks: a Diagnostics Suite

Power on Self Test (POST)

Runtime (On-Demand) System Diagnostics

Automatic Packet Memory Scan (Via Sys-Health-Check)

Per-Slot Packet Memory Scan on Blackdiamond Switches

System (CPU and Backplane) Health Check

Transceiver Diagnostics

FDB Scan

Chapter 6 Additional Diagnostics Tools

Temperature Logging for Modular Switches

Syslog Servers

Cable Diagnostics

Chapter 7 Troubleshooting Guidelines

Contacting Extreme Technical Support

What Information Should You Collect

Analyzing Data

Diagnostic Troubleshooting

Extreme Networks' Recommendations

Using Memory Scanning to Screen I/O Modules

Appendix A Limited Operation Mode and Minimal Operation Mode

Limited Operation Mode and Minimal Operation Mode

Limited Operation Mode

Minimal Operation Mode

Appendix B Reference Documents

Reference Documents

General Information

Other Documentation Resources

Index of Commands

Related Products

Extreme Networks Categories