Troubleshooting for Provisioning Tasks
Ridgeline's provisioning interface makes it easy to identify errors in network configuration and correct
them. You can click on any of the tasks in the Progress and Results window and display additional
information about the validation rules or CLI commands executed for the selected task.
If a validation task is unsuccessful, Ridgeline flags the task in the Progress and Results window. You can
click on the task to display additional information about why it was unsuccessful, as shown in
Figure
44. Click the Back button to return to the provisioning window and make any necessary
corrections, then re-deploy the configuration.
Figure 44: Unsuccessful Input Validation
Ridgeline handles errors encountered during the provisioning process in the following ways:
If Ridgeline is not able to establish connectivity to one of the target switches, then it does not
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proceed with the provisioning tasks on any of them.
If commands that were validated by Ridgeline turn out not to be valid when actually deployed on
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the switch, such as if the switch responds to a command with an error message, then Ridgeline rolls
back the commands that it had entered prior to the error, and halts the provisioning process.
Any commands entered on the other target switches are automatically rolled back to what was in
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the previous configuration.
While the commands are being rolled back, if the switch goes offline (that is, becomes no longer
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managed by Ridgeline), the commands continue to be rolled back until they have all been removed.
If the device becomes unreachable, or it is not possible to log into the device to roll back the
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commands, then the rollback process for the device fails, and Ridgeline displays an error message.
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