Paper Problems; Current Faults - Xerox ColorQube 9201 User Manual

Current Faults

This option displays a list of any current
faults on the device. Each fault can be
selected for further information and
instructions.
Current Messages
This option displays a list of all the current fault messages associated with the current device status
and faults.
Fault History
The Fault History is a log of the last 20 faults occurring on the device. The fault code associated with
each fault and the date and time a fault occurred is displayed. It also displays the device image count
at the time each fault occurred and any relevant paper or document size information.

Paper Problems

The device has designated misfeed clearance areas. If a misfeed occurs, a message and clearance
instructions are displayed on the touch screen. There are also labels showing how to clear each area.
When clearing the paper path ensure all the areas stated are checked and cleared. Before closing the
front door ensure that all handles and levers are returned to their correct position.
If misfeeds persist, or occur intermittently, check the following points:
Handling of Media
For optimum printing results, observe the following when loading paper into the trays:
• Do not use folded or wrinkled paper.
• Do not load paper of varied sizes into the tray.
• Always fan transparencies and shuffle labels before loading. Labels and transparencies can only
be loaded into Tray 4 (Bypass).
• Before loading paper into the trays, fan the edges. This procedure separates any sheets of paper
that are stuck together and reduces the possibility of misfeeds.
ColorQube™ 9201/9202/9203
General Care and Troubleshooting
Troubleshooting
299