Xerox ColorQube 9201 User Manual page 304

Troubleshooting
Problem
Smears and smudges appear on the output
when printing or copying.
Light lines and streaks appear on prints or
copies.
Background appears on copies.
The image has shifted, or is split, incomplete or
scrambled.
Steps in horizontal or vertical lines.
Print color is not what was expected.
Copy color is not what was expected.
Small white specks or graininess appears on
the output.
Missing or weak image on output.
304 ColorQube™ 9201/9202/9203
General Care and Troubleshooting
Potential Solution
• Reprint the job.
• Make sure paper is the correct type and size and is
properly loaded in the tray.
• Make sure you select the 2nd side option in the options
if printing Side 2 on pre-printed paper.
• Fix the image quality problems. Refer to
Problems on page 301 for instructions.
• Reprint the job.
• Fix the image quality problems. Refer to
Problems on page 301 for instructions.
• Reprint the job.
• Make sure the document feeder is fully closed when
using the document glass.
• Enable Auto Suppression for the Background
Suppression feature in the Image Quality options.
• Reprint the job.
• Reprint the job.
• Fix the image quality problems using the Light Lines
(Quick) option. Refer to
page 301 for instructions.
• Reprint the job.
• Use a higher quality print mode.
• Select a different color correction from the print driver.
• Fix the image quality problems. Refer to
Problems on page 301 for instructions.
• Try using different colors in the document.
• Reprint the job.
• Use a higher quality print mode.
• Select a different Original Type.
• Fix the image quality problems. Refer to
Problems on page 301 for instructions.
• Reprint the job.
• Use a higher quality print mode.
• Print 1 sided rather than 2 sided.
• Use a smoother paper.
• Reprint the job.
• Make sure paper is the correct type and size and is
properly loaded in the tray.
Image Quality
Image Quality
Image Quality Problems
Image Quality
Image Quality
on