Xerox ColorQube 9201 User Manual page 302

Troubleshooting
Support Pages
Use this option to print the
Troubleshooting Print Quality Page and
the Jet Test Pages. The Troubleshooting
Print Quality Page provides information
about problem solving and the options
which can be used to resolve issues. The
Jet Test Pages highlight any image quality
issues on your device.
Use the Print option to print the pages.
Fix Image Quality
Use this option to fix the image quality
problems on your device. Print a test page
and then analyse the output and choose
one of the options to fix the problem:
• Light Lines fixes unexpected
continuous lines of lighter colors or
empty stripes visible on the printed
output.
• Smears fixes streaks, smudges and
ink spots of the same or different
colors scattered over the printed
output.
• Advanced provides a list of expert routines. Customer Support may direct you to select this option.
Advanced
Use this option to select a quick or full fix
for the light line problems, or fix the
problem of ink smears. Select the option
required and then select Confirm when
the confirmation screen is displayed.
• Light Lines (Quick) corrects Light
Lines when detected, until a Full Fix is
completed.
• Light Lines (Full) performs a
maintenance routine when the
machine is idle to fix the light line
problem.
• Ink Smears is selected to correct any ink smear quality issues.
302 ColorQube™ 9201/9202/9203
General Care and Troubleshooting