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Setting the Mailbox Options
Setting an Information-Only Mailbox
You can select the Information Only Mailbox check box to set virtual or
physical extension mailboxes to Information Only, then click Apply to to
set one or more extension mailboxes.
An Information Only mailbox allows callers to listen to customized
recorded announcements but does not provide taking messages from the
caller. To repeat the message, callers are instructed to press the # key.
You cannot set a group number mailbox to Information Only.
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers
cannot leave messages.
Synchronizing with Exchange Server
If your system is set up to synchronize with an Exchange Server, you can
select this check box to enable synchronization for voice mails. See
"Setting E-mail Messaging Options" on page 8-4, and "Setting up an
Exchange Server" on page 26-10.
SMTP/POP3 Setting
•
Email Name—the user's email name without the @domain. The
default email name is ext[extension number], that is, the letters "ext"
followed by the extension number. For example, the default email
name for extension 2497 would be ext2497.
•
Retrieve Voice Mail by Email Client—selected, this sends voice
mail to the user extension as an email attachment. Deselected, voice
mail is retrieved as voice mail.
Mail Forwarding Options
•
Enable Mail Forwarding—selected, the user's email will be
forwarded to the email address you specify in the Forward Email
Address box. The address should be a full address, including the
domain (for example, jsmith@thecompany.com.).
If you enable mail forwarding, you also specify what you want done
with the original messages after they have been forwarded. In the
drop down list you can choose to:
14-22 AltiContact Manager Administration Manual
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Table of Contents
Troubleshooting
