Managing Alarms
Manage Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Generate Alarm Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
What's Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
What Is Fault Management?
The Fault Management System is a feature included in WMS to make it easier to manage faults (alarms) that occur in the
network. A fault or alarm (these two terms are used interchangeably) is generated by a trap, a rule, a status, or a
threshold-exceeded event. The Fault Management System monitors traps from Nortel and OEM devices.
The Fault Management System also monitors certain traps for third-party applications, and offers administrators the
ability to add new trap support when necessary. The type of trap and IP source determine how new trap support should
correlate with existing trap support.
Set Up the Fault Management System
Various types of users have different roles in setting up the Fault Management system. These include users, service
administrators, provisioning users, and monitoring users. Serving one of these roles, you may perform the following
tasks:
•
Customize faults; for example assign severity to faults and set up e-mail notifications.
•
Enable or disable faults based on their category or severity.
•
Modify fault settings in the Fault Management System, service administrators only.
•
Manage the faults and invoke resolutions, if available, provisioning users.
•
View faults and acknowledge or unacknowledge the faults, monitoring users.
To set up the Fault Management System
1
Select the Alarms option in the main WMS tool bar.
2
Click Setup in the Task Panel. The Alarm Setup dialog is displayed.
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