NetComm NL20MESH User Manual page 96

Blind Transfer
Blind transfer transfers the current call to a third party blindly, regardless of whether the transfer is
successfully or not. Check with your VoIP Provider if your service supports Call transfer.
1 Assume you have already been in a voice connection.
2 Press FLASH to hold the first party.
3 Dial #90 + third party number.
4 Before the third party answering the call, hook on your phone.
5 Now the first party takes over the call and he is in connection with the third party.
Consultative Transfer
Consultative transfer lets the third party answer the transferred call, and then hook on the transferring party.
It' more gentle than blind transfer. Check with your VoIP Provider if your service supports Call Transfer.
1 Assume you have already been in a voice connection with a first party.
2 Press FLASH to hold the first party.
3 Dial #91 + third party number.
4 After the third party answering the call, hang up the phone.
5 Now the first party takes over the call and they will be in connection with the third party.
Call Forwarding No Answer
If this feature is enabled, incoming calls are forwarded to third party when you don't answer them. It involves
in two steps: setting the forwarding number and enable the feature. Check with your VoIP Provider if your
service supports Call Forwarding.
1 Enable Forward on "no answer" in the Voice--SIP Advanced Setting web page.
2 When our phone does not answer the incoming call, the call is forwarded.
Call Forwarding Busy
If this feature enabled, incoming calls will be forwarded to third party when you busy. It involves two steps:
setting the forwarding number and enable the feature. Check with your VoIP Provider if your service
supports Call Forwarding.
1 Set Busy Call forwarding number and enable Forward on "busy" in the Voice--SIP Advanced Setting
web page.
2 When our phone is busy, this call can be forwarded.
Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide
UG01445 v1.01 27 October 2023
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