NetComm NL20MESH User Manual page 19

Note – While some of the items listed below can affect network performance, they will not prohibit your wireless network from
functioning; if you are concerned that your network is not operating at its maximum effectiveness, this check list may help
Try not to place the CloudMesh Gateway near a cordless telephone that operates at the same radio
frequency as the CloudMesh Gateway (2.4GHz/5GHz).
Avoiding obstacles and interference
Avoid placing your CloudMesh Gateway near devices that may emit radio "noise," such as microwave ovens.
Dense objects that can inhibit wireless communication include:
Refrigerators
⚫
Washers and/or dryers
⚫
Metal cabinets
⚫
Metallic-based, UV-tinted windows
⚫
If your wireless signal seems weak in some spots, make sure that objects such as those listed above are not
blocking the signal's path (between your devices and the CloudMesh Gateway).
Cordless phones
If the performance of your wireless network is impaired after considering the above issues, and you have a
cordless phone:
Try moving cordless phones away from your CloudMesh Gateway and your wireless-enabled computers.
Unplug and remove the battery from any cordless phone that operates on the 2.4GHz or 5GHz band (check
manufacturer's information). If this fixes the problem, your phone may be interfering with the CloudMesh
Gateway.
If your phone supports channel selection, change the channel on the phone to the farthest channel from
your wireless network. For example, change the phone to channel 1 and move your CloudMesh Gateway to
channel 11. See your phone's user manual for detailed instructions.
If necessary, consider switching to a 900MHz or 1800MHz cordless phone.
Choose the "quietest" channel for your wireless
network
In locations where homes or offices are close together, such as apartment buildings or office complexes,
there may be wireless networks nearby that can conflict with your wireless network. Your wireless adapter
may include a utility to assist in scanning for the least congested network, otherwise you may be able to find
another piece of software that can be used. These tools display a graphical representation of the wireless
networks in range and the channels on which they are operating.
Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide
UG01445 v1.01 27 October 2023
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