NetComm NL20MESH Quick Start Manual
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NetComm NL20MESH Quick Start Manual

Wi-fi 6 hybrid gateway
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NL20MESH
QUICK START GUIDE
Wi-Fi 6
Hybrid
Gateway

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Summary of Contents for NetComm NL20MESH

  • Page 1 NL20MESH QUICK START GUIDE Wi-Fi 6 Hybrid Gateway...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Getting online via the mobile network .............1 Inserting a SIM Card ...................3 Device Placement ..................3 Connecting via nbn .................5 Getting online via 4G mobile network .............5 Hybrid Fibre Coaxial (HFC) ................7 Fibre to the Premises (FTTP)..............9 Fibre to the Curb (FTTC) ................11 Telephone Connection ................13 Connecting to the Wi-Fi 6 Hybrid Gateway ...........15 Troubleshooting tips ................17...
  • Page 4 The Wi-Fi 6 Hybrid Gateway can connect to a fixed line service and/or a mobile network. The gateway will prioritize fixed line connections over the 4G mobile network. If you have a fixed line service active and connected to the gateway, the 4G service will act as a backup in case the fixed line service fails.

  • Page 5: Getting Online Via The Mobile Network

    GETTING ONLINE VIA THE MOBILE NETWORK If you have a SIM card with a data plan, it’s as easy as inserting the SIM card and turning on the Wi-Fi 6 Hybrid Gateway. Refer to pages 2 and 3 for further detail. If your device has a SIM pre-installed by your carrier, then all you have to do is turn it on.
  • Page 6 SIM Card...

  • Page 7: Inserting A Sim Card

    For the best Wi-Fi network performance, the gateway should be placed in a central location (e.g. in a room in a middle of your home). If a larger area needs Wi-Fi coverage, the NetComm CloudMesh Satellite (NS-02) is designed to expand your Wi-Fi network coverage...
  • Page 8 Wi-Fi 6 Hybrid Gateway Power outlet Power adaptor...

  • Page 9: Connecting Via Nbn Tm

    CONNECTING VIA NBN™ Your nbn™ internet service provider will contact you when your service is activated. You can set up your gateway before this time, if you have the required nbn™ hardware. Once your service is activated, it’s time to complete the set-up of your Wi-Fi 6 Hybrid Gateway.
  • Page 10 Wi-Fi 6 Hybrid Gateway Ethernet cable Power adaptor...

  • Page 11: Hybrid Fibre Coaxial (Hfc)

    HYBRID FIBRE COAXIAL (HFC) nbn™ connection box Ethernet cable The Ethernet cable connects to the UNI-D port on the nbn™ connection box. Power adaptor Power outlet...
  • Page 12 Wi-Fi 6 Hybrid Gateway Ethernet cable Power adaptor...

  • Page 13: Fibre To The Premises (Fttp)

    FIBRE TO THE PREMISES (FTTP) nbn™ connection box Please connect the ethernet cable to UNI-D port 1. This is the default port for nbn™. If your nbn™ does not connect after 2 minutes then please try the next port. Ethernet cable Power adaptor Power outlet...
  • Page 14 Wi-Fi 6 Hybrid Gateway Ethernet cable Power adaptor...

  • Page 15: Fibre To The Curb (Fttc)

    FIBRE TO THE CURB (FTTC) nbn™ connection box Wait for the lights on the nbn™ connection box to turn blue (this may take up to 15 minutes) and then connect your Wi-Fi 6 Hybrid Gateway The Ethernet cable connects to the UNI-D port on the nbn™...
  • Page 16 Wi-Fi 6 Hybrid Gateway Telephone cable Power adaptor...

  • Page 17: Telephone Connection

    TELEPHONE CONNECTION Telephone Power adaptor Power outlet...
  • Page 18 Label The Wi-Fi Network Name and Wi-Fi Password are case sensitive Wi-Fi Security Card WPS button...

  • Page 19: Connecting To The Wi-Fi 6 Hybrid Gateway

    CONNECTING TO THE WI-FI 6 HYBRID GATEWAY There are two ways that you can connect to Wi-Fi. - Using your smartphone or tablet camera, scan the QR code on the gateway’s label or Wi-Fi Security Card. Follow your device’s instructions to connect to Wi-Fi. - Perform a manual network scan from your device and select the gateway’s network name, then enter the Wi-Fi Password.
  • Page 20 Power button Wi-Fi 6 Hybrid Gateway...

  • Page 21: Troubleshooting Tips

    TROUBLESHOOTING TIPS If you are experiencing difficulties with your internet connection, please try the following: Power the gateway off. Check that the cables have been plugged in correctly. After 2 minutes, power on the gateway again. Wait for the INTERNET light to turn solid green. In some instances it may take up to 20 minutes for your internet service to work.
  • Page 22 CLOUDMESH...

  • Page 23: Download The Cloudmesh App

    DOWNLOAD THE CLOUDMESH APP Finding the best place for your CloudMesh Satellite is easy using the CloudMesh App. - Satellite placement assistance - WiFi Analytics - WiFi Troubleshooting - Setup does not require the App Get it on the App Store or Google Play.
  • Page 24 NetComm Wireless Limited is part of Casa Systems, Inc. Casa Systems, the future of NetComm ANZ HEAD OFFICE SYDNEY Casa Systems Inc. 18-20 Orion Road, Lane Cove NSW 2066, Sydney Australia +61 2 9424 2070 www.netcomm.com CORPORATE HEADQUARTERS ANDOVER Casa Systems Inc.

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