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NetComm NL20MESH User Manual

NetComm NL20MESH User Manual

Wi-fi 6 cloudmesh hybrid gateway
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User Guide
Wi-Fi 6 CloudMesh Hybrid Gateway – NL20MESH
Doc No. UG01445

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Summary of Contents for NetComm NL20MESH

  • Page 1 User Guide Wi-Fi 6 CloudMesh Hybrid Gateway – NL20MESH Doc No. UG01445...
  • Page 2 NetComm Wireless accepts no responsibility for any loss or damage resulting from errors or delays in transmission or reception, or the failure of the Wi-Fi 6 CloudMesh Hybrid Gateway to transmit or receive such data.
  • Page 3 3 of 123 Contents Overview ........................................7 Introduction ............................................7 Prerequisites ............................................7 Notation ............................................7 Setting up your Internet connection ................................ 8 Getting online via the mobile network ..................................... 8 Inserting a SIM card ..........................................8 Device placement ..........................................9 Connecting via NBN™...
  • Page 4 4 of 123 Layer2 Interface..........................................34 WAN Service ..........................................38 Mobile broadband ..........................................41 Add/Edit Mobile Broadband Setup ..................................43 PIN settings ............................................ 44 Modem information ........................................45 Network scan ..........................................46 Module upgrade ........................................... 47 LAN ................................................. 48 IPv4 Autoconfig ..........................................48 NAT .................................................
  • Page 5 5 of 123 SIP Basic Setting........................................... 85 SIP Advanced ............................................87 Configuring a VoIP dial plan ....................................... 90 Dial plan syntax ..........................................90 SIP Star Code Setting .......................................... 92 SIP Extra Setting ........................................... 93 SIP Error Information .......................................... 93 VoIP Functionality ...................................... 94 Registering ............................................
  • Page 6 6 of 123 High Priority QoS Queue Configuration................................114 Low Priority QoS Queue Configuration ................................115 High Priority QoS Classification ..................................... 116 Low Priority QoS Classification ...................................... 118 Limiting the upstream rate ......................................120 Limiting the downstream rate ....................................... 121 Wi-Fi 6 CloudMesh Hybrid Gateway –...
  • Page 7 7 of 123 Overview Introduction This document provides a detailed description of the device, including instructions on configuring and using the Wi-Fi 6 CloudMesh Hybrid Gateway. Prerequisites To configure your Wi-Fi 6 CloudMesh Hybrid Gateway, you will require a computing device with a web browser and either a wired or wireless network adapter.
  • Page 8 8 of 123 Setting up your Internet connection The Wi-Fi 6 Hybrid Gateway can connect to a fixed line service and/or a mobile network. Note – The gateway will prioritize fixed line connections over the 4G mobile network. If you have a fixed line service active and connected to the gateway, the 4G service will act as a backup in case the fixed line service fails.
  • Page 9 For the best Wi-Fi network performance, the gateway should be placed in a central location (e.g. in a room in a middle of your home). If a larger area needs Wi-Fi coverage, the NetComm CloudMesh Satellite (NS-02) is designed to expand your Wi-Fi network coverage and is available as an optional accessory.
  • Page 10 10 of 123 Physical connections The following diagrams illustrate how the router should be connected depending on your NBN technology type. Hybrid Fibre Coaxial (HFC) Fibre to the Premises (FTTP) Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide UG01445 v1.01 27 October 2023...
  • Page 11 11 of 123 Fibre to the Curb (FTTC) Connecting to the Wi-Fi 6 CloudMesh Hybrid Gateway There are two ways that you can connect to Wi-Fi: Using your smartphone or tablet camera, scan the QR code on the gateway’s label or Wi-Fi Security ⚫...
  • Page 12 12 of 123 Configuring your gateway To complete the setup, you will need the following information from your service provider: Internet service type (ADSL/VDSL/Ethernet WAN) ⚫ Connection type (PPPoE/PPPoA/Dynamic IP/Static IP) ⚫ Other specifics depending on your connection type including 802.1P priority, VLAN Tag, WAN IP ⚫...
  • Page 13 13 of 123 Connecting a telephone Connect a regular telephone handset to the Wi-Fi 6 CloudMesh Hybrid Gateway as shown below. To use the phone, you will need to have a VoIP service from your carrier, complete the setup wizard and enter your VoIP settings.
  • Page 14 14 of 123 CloudMesh app Download the CloudMesh app Setting up your mesh network is easy using the CloudMesh App. Satellite placement assistance ⚫ Wi-Fi Analytics ⚫ Wi-Fi Troubleshooting ⚫ Setup does not require the App ⚫ Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide UG01445 v1.01 27 October 2023...
  • Page 15 15 of 123 Interfaces The Wi-Fi 6 CloudMesh Hybrid Gateway is designed to be placed on a desktop with the front facing outward. All of the cables exit from the rear for easy organization and the power ON/OFF and WPS buttons on the side.
  • Page 16 16 of 123 Green A device is connected to the Ethernet WAN port. Green Data is being transmitted to or from the WAN. Blinking No device is connected to the Ethernet WAN port. Green Registered on the 4G network Not registered on the 4G network No DSL signal detected.
  • Page 17 17 of 123 Gigabit Ethernet LAN ports. Connect your Ethernet based devices to one Ethernet 1–4 of these ports for high-speed internet access. Gigabit capable WAN port for connection to a WAN network. Connect to your Network Termination Device (NTD) for high-speed internet access. Table 2 –...
  • Page 18 18 of 123 This is a multifunctional button that will trigger the Wi-Fi Protected Setup (WPS) WPS/LED button function when held down for approximately three (3) seconds and toggle the LED indicators on or off when held for approximately six (6) seconds. Power button Toggles the power on and off.
  • Page 19 19 of 123 Note – While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this check list may help Try not to place the CloudMesh Gateway near a cordless telephone that operates at the same radio frequency as the CloudMesh Gateway (2.4GHz/5GHz).
  • Page 20 20 of 123 Try to find a channel which is not as busy and does not overlap with another one. Channels 1, 6 and 11 are the only channels on 2.4GHz which do not overlap with one another and you should ideally choose one of these channels.
  • Page 21 21 of 123 Advanced configuration of the CloudMesh Gateway To perform advanced configuration of the CloudMesh Gateway, you can access its web interface. Push the power button on the side of the CloudMesh Gateway to turn it on. Wait a few minutes for it to complete starting up.
  • Page 22 22 of 123 The Device Info page is first displayed after you have successfully logged into the gateway. This page gives you an overview of important information regarding the gateway and the configuration of your WAN connection. Figure 8 - Device Info page To navigate to other areas of the user interface for advanced configuration, select an item from the menu on the left side of the screen.
  • Page 23 23 of 123 Basic Setup The Basic Setup configuration wizard guides you through setting up your Internet connection. To complete the wizard, you will need some information about your connection from your Internet Service Provider, such as the WAN connection type, authentication methods, login credentials (if required) and other settings. Note that in many cases, the gateway may have been pre-configured for you by your provider and therefore we recommend that you do not run the basic setup if everything is working.
  • Page 24 24 of 123 In the User ID and Password fields, enter the PPPoE authentication username and password assigned to you by your Internet Service Provider (ISP). Figure 12 - PPPoE User ID and password A summary of the settings is displayed. Click the Apply/Save button to complete the wizard. Figure 13 - ADSL WAN Setup Summary A WAN information table is displayed.
  • Page 25 25 of 123 Figure 16 - IPoE information A summary of the settings is displayed. Click the Apply/Save button to complete the wizard. Figure 17 - WAN Setup summary A WAN information table is displayed. The setup is complete. Figure 18 – IPoE WAN info table Bridging Enter the VPI and VCI settings.
  • Page 26 26 of 123 Figure 20 - WAN Setup summary A WAN information table is displayed. Figure 21 - Bridging WAN information table The setup is complete. VDSL connections Select VDSL and click the Next button. Figure 22 – VDSL Internet setup Select either the PPP over Ethernet (PPPoE), IP over Ethernet (IPoE), or Bridging for your Internet connection as specified by your Internet Service Provider (ISP) Wi-Fi 6 CloudMesh Hybrid Gateway –...
  • Page 27 27 of 123 Figure 23 – Select WAN mode Click the Next button. PPPoE Select the correct VLAN option for your connection. For New Zealand customers, the requirement for VDSL is VLAN tag 10. If you are not sure of the tagging requirement for your connection, please contact your ISP. Figure 24 –...
  • Page 28 28 of 123 Figure 26 - WAN setup summary Click the Apply/Save button when you have entered the required details. A WAN information table is displayed. Figure 27 - WAN info table The setup is complete. IPoE Select the correct VLAN option for your connection. For New Zealand customers, the requirement for VDSL is VLAN tag 10.
  • Page 29 29 of 123 Figure 29 – IPoE information Click on the Next button. A summary of the settings is displayed. Figure 30 - WAN setup summary Click the Apply/Save button when you have entered the required details. A WAN information table is displayed.
  • Page 30 30 of 123 Click the Next button. A summary of the settings is displayed. Figure 33 - WAN setup summary Click the Apply/Save button when you have entered the required details. A WAN information table is displayed. Figure 34 - WAN info table The setup is complete.
  • Page 31 31 of 123 Select the WAN mode for your Internet connection as specified by your Internet Service Provider (ISP). Figure 36 – Select WAN mode for Ethernet WAN connection Click the Next button. PPPoE Select the correct VLAN option for your connection. For New Zealand customers, the requirement for most ISPs fibre connections is VLAN tag 10.
  • Page 32 32 of 123 Figure 39 - WAN setup summary Click the Apply/Save button when you have entered the required details. A WAN information table is displayed. Figure 40 - WAN info table The setup is complete. IPoE Select the correct VLAN option for your connection. For New Zealand customers, the requirement for most ISPs fibre connections is VLAN tag 10.
  • Page 33 33 of 123 Figure 42 – IPoE information Click on the Next button. A summary of the settings is displayed. Figure 43 - WAN setup summary Click the Apply/Save button when you have entered the required details. A WAN information table is displayed.
  • Page 34 34 of 123 Click the Next button. A summary of the settings is displayed. Figure 46 - WAN setup summary Click the Apply/Save button when you have entered the required details. A WAN information table is displayed. Figure 47 - WAN info table The setup is complete.
  • Page 35 35 of 123 F i e l d D e s c r i p t i o n Interface This field shows the interface name. This field shows the Virtual Path Identifier (VPI) value. For most Australian connections the VPI is 8, for most New Zealand connections the VPI is 0. Please refer to your ISP for correct value.
  • Page 36 36 of 123 Figure 49 – ATM PVC Configuration page PTM Interface The router can also establish DSL connections using PTM (Packet Transfer Mode). This page shows you an overview of the PTM interfaces and allows you to add or remove them. PTM interface is used for VDSL connections.
  • Page 37 37 of 123 Click the Add button to create a new PTM interface. Enter the details as required by your Internet Service Provider and click the Apply/Save button. Figure 51 – PTM Configuration page ETH Interface The ETH interface page allows you to add or remove ETH WAN interfaces. Figure 52 –...
  • Page 38 38 of 123 WAN Service The WAN Service page displays the current Wide Area Network service setup and allows you to configure the router to connect to a larger network for Internet access. Attention – WAN service requires a preconfigured Layer 2 interface, be it ATM/PTM or Ethernet WAN. Figure 53 –...
  • Page 39 39 of 123 Figure 55 – WAN Service – Select WAN Service Type PPP over Ethernet Enter the PPPoE authentication details as required by your Internet Service Provider and click the Next button. Figure 56 – Enter PPP over Ethernet details Wi-Fi 6 CloudMesh Hybrid Gateway –...
  • Page 40 40 of 123 IP over Ethernet Enter the details as required by your Internet Service Provider and click the Next button. Figure 57 – Enter IP over Ethernet details Select the NAT Translation settings as desired and click the Next button. Figure 58 –...
  • Page 41 41 of 123 Bridging When you select  Bridging mode, a summary of the settings is displayed. Click Apply/Save to commit the settings. Figure 59 – Enter Bridging WAN service summary Mobile broadband The Mobile broadband page displays the current Wide Area Network service setup and allows you to configure the gateway to connect to a mobile (cellular) network for primary Internet access.
  • Page 42 42 of 123 F i e l d D e s c r i p t i o n Description The description of the mobile connection. Type The type of WAN connection. Vlan802.1p N/A for mobile interface. VlanMuxId N/A for mobile interface. IGMP Internet Group Management Protocol (IGMP) is used by hosts and adjacent routers on IPv4 networks to establish multicast group memberships.
  • Page 43 43 of 123 Add/Edit Mobile Broadband Setup Only one mobile cellular service can be defined at one time. If one is not currently defined, click the Add button. If one already exists, either click the Edit button or click the Remove button and then click the Add button. If the service is currently connected, before you can edit it you must click the Action/Disconnect button and then click the Edit or Note –...
  • Page 44 44 of 123 F i e l d D e s c r i p t i o n Enable Firewall Enable Firewall to prevent attack from the Ite0 interface. User Name The Username for your broadband service provided by your broadband ISP. Password The Password for your broadband service provided by your broadband ISP.
  • Page 45 45 of 123 F i e l d D e s c r i p t i o n Enable SIM PIN When Enable SIM PIN is selected, the current PIN must be entered.  Disable SIM PIN When Disable SIM PIN is selected, PIN entry not required. ...
  • Page 46 46 of 123 The following fields are found on this page. F i e l d D e s c r i p t i o n Product Name The Mobile Broadband module’s product name. Product IMEI The Mobile Broadband module‘s International Mobile Equipment Identity. Manufacturer The Manufacturer of the Mobile Broadband module.
  • Page 47 47 of 123 Module upgrade If a software update for the cellular module becomes available, you can use this screen to update it. Select Choose file, locate the file on your computer, then select the Update button to complete the upgrade. Figure 65 - Module upgrade Wi-Fi 6 CloudMesh Hybrid Gateway –...
  • Page 48 48 of 123 IPv4 Autoconfig The LAN window allows you to modify the settings for your local area network (LAN). Figure 66 – LAN setup -- IPv4 Autoconfig settings The following options are available to configure: P a r a m e t e r D e f i n i t i o n IP Address Enter the Local IP Address to use for the CloudMesh Gateway.
  • Page 49 49 of 123 You can also reserve DHCP Addresses for specific hosts as shown below: Figure 67 – Enter DHCP Static IP Addresses To set a DHCP reservation, enter the MAC Address of the chosen host and IP to use and then click Apply/Save.
  • Page 50 50 of 123 Randomly Randomly generates the unique local addresses and the prefix. Generate Statically Enter a static IPv6 address for the router if one has been assigned to you by your Configure Internet Service Provider (ISP). IPv6 LAN Enable IPv6 DHCP server Applications Enable DHCPv6 The Router Advertisement Daemon (radvd) is an open-source software product that...
  • Page 51 51 of 123 LAN VLAN Setting This page allows you to specify a LAN port to apply VLAN tagging to. Figure 69 – Specify a LAN port for VLAN tagging Select the LAN port using the drop-down menu, then click the Add button. Enter the VLAN ID and in the Pbits field, enter a value from 0-7 indicating the priority bits that dictates the priority of the VLAN.
  • Page 52 52 of 123 Figure 71 – NAT -- Virtual Server Configuration page F i e l d D e s c r i p t i o n Select a Service or Select a pre-configured port forwarding rule or choose custom server to create custom Server your own port forwarding rule.
  • Page 53 53 of 123 Port Triggering Some applications require specific ports in the Router’s firewall to be open for access by remote parties. Port Triggering opens up the ‘Open Ports’ in the firewall when an application on the LAN initiates a TCP/UDP connection to a remote party using the ‘Triggering Ports’.
  • Page 54 54 of 123 F i e l d D e s c r i p t i o n Select an A user can select a pre-configured application from the list or select the Custom Application or Application option to create custom application settings. Custom Application Trigger Port...
  • Page 55 55 of 123 The Application Layer Gateway (ALG) is a feature which enables the router to parse application layer packets and support address and port translation for certain protocols. We recommend that you leave these protocols enabled unless you have a specific reason for disabling them. Figure 75 –...
  • Page 56 56 of 123 MAC Filtering The CloudMesh Gateway offers the ability to use MAC Address filtering on ATM PVCs. You can elect to block or allow connections based on MAC Address criteria. The default policy is to allow all connections. Figure 76 –...
  • Page 57 57 of 123 Click Apply/Save to save the new MAC filtering configuration. Parental Control The Parental Control feature allows you to take advanced measures to ensure the computers connected to the LAN are used only when and how you decide. Time Restriction This Parental Control function allows you to restrict access from a Local Area Network (LAN) connected device to an outside network through the router on selected days and at certain times.
  • Page 58 58 of 123 F i e l d D e s c r i p t i o n Rule Name A user defined name for the time restriction rule. Browser’s MAC The MAC address of the network card of the computer running the browser. Address Other MAC Address The MAC address of another LAN device or network card.
  • Page 59 59 of 123 Port Number The Port Number (Default is 80). Days of the Week The days of the week for which the rules apply. Start Time The time of day when the restriction starts. (24 hour time: 00:00–23:59) End time The time of day when the restriction ends.
  • Page 60 60 of 123 To permanently remove a Chain Rule from the list, select in the rule’s Remove column and then click the Remove button to delete the rule from the list. Multiple rules can be selected and deleted at the same time. Click the Add button to create a new Firewall rule, see next section.
  • Page 61 61 of 123 IP Version Select: IPv4, IPv6 or IPv4/IPv4 Dest IPv4 Address The destination address when IPv4 or IPv4/IPv6 is the selected version. Source IPv4 The source address when IPv4 or IPv4/IPv6 is the selected version. Address Dest IPv6 Address The destination address when IPv6 or IPv4/IPv6 is the selected version.
  • Page 62 62 of 123 QoS Queue Figure 86 – Advanced – QoS Queue Setup Click the Add button to add a QoS Queue. The following screen is displayed. Figure 87 – Advanced – QoS – Add QoS Queue Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide UG01445 v1.01 27 October 2023...
  • Page 63 63 of 123 The above screen allows you to configure a QoS queue entry and assign it to a specific network interface. Each of the queues can be configured for a specific precedence. The queue entry configured here will be used by the classifier to place ingress packets appropriately.
  • Page 64 64 of 123 Figure 90 – Advanced – QoS – Network Traffic Class settings The above screen creates a traffic class rule to classify the upstream traffic, assign queuing priority and optionally overwrite the IP header TOS (type of service) byte. A rule consists of a class name and at least one condition.
  • Page 65 65 of 123 After 1ms of burst data at full gigabit speed, the speed is shaped to 200Mbps. Figure 91 – QoS Port Shaping settings I t e m D e s c r i p t i o n Interface Identifies the interface type.
  • Page 66 66 of 123 Figure 93 – Routing – Set Default Gateway Use the arrow buttons to move the interfaces required as DNS Server interfaces to the left. The interface highest on the list has the highest priority as a DNS server. Click Apply/Save to commit your settings to the gateway.
  • Page 67 67 of 123 Figure 95 – Routing – Static Route configuration Select the IP Version from the drop-down menu, enter the Destination Network Address, select an Interface, and enter the Gateway IP Address. Optionally enter a number in the Metric field to set a priority for this route, the lower the number the higher will be its priority.
  • Page 68 68 of 123 Enter the details into the provided fields. The table below describes each field. F i e l d D e s c r i p t i o n Policy Name A user defined name for the policy route. Physical LAN The LAN port to be used for the policy.
  • Page 69 69 of 123 DNS Server A DNS server is a server that contains a database of hostnames and their associated public IP addresses. This server is used to resolve hostnames to a unique public IP address when requested. When a user enters a URL e.g., www.casa-systems.com into their browser, your gateway is contacting the DNS server and requesting the webserver IP address.
  • Page 70 70 of 123 F i e l d D e s c r i p t i o n DNS server via interface Use DNS server provided from your ISP automatically from the assigned interface. Use the arrow to select the WAN interface to request DNS server, with the first being the highest priority.
  • Page 71 71 of 123 Figure 101 – Add Dynamic DNS This page allows you to modify the DSL modulation settings on the unit. By changing the settings, you can specify which DSL modulation that the gateway will use. Not all modulation types are support by your local DSLAM equipment, check with your ISP for supported modulation types.
  • Page 72 72 of 123 UPnP Universal Plug and Play (UPnP) is a set of networking protocols that can allow networked devices, such as computers, printers, gaming console, Wi-Fi access points and mobile phones to automatically detect each other's presence on the network and establish functional network services for data sharing, communications, and entertainment.
  • Page 73 73 of 123 DLNA The DLNA page allows you to enable or disable and configure the digital media server. This means you can have digital media stored on an external USB hard drive connected to the CloudMesh Gateway and the gateway will make it accessible to other devices on your network.
  • Page 74 74 of 123 User Accounts User accounts are used to restrict access to the attached USB Storage device. To delete a User account entry, click the Remove checkbox next to the selected account entry and click Remove. Click Add to create a user account. Adding an account allows the creation of specific user accounts with a password to further control access permissions.
  • Page 75 75 of 123 Click Add to create an Interface group, see next section. To delete an Interface group entry, select the Enable checkbox next to the selected group entry and click the Remove button. Figure 109 – Interface Grouping configuration Enter a group name and then use the arrow buttons to select which interfaces you wish to group.
  • Page 76 76 of 123 Wi-Fi Wi-Fi 2.4GHz / Wi-Fi 5GHz The CloudMesh Gateway allows you to maintain separate wireless settings for both 2.4GHz and 5GHz wireless services. Select the service you will use (or both) and separately configure them using nearly identical configuration pages: 2.4 GHz Wireless Configuration pages 5 GHz Wireless Configuration pages...
  • Page 77 77 of 123 SSID The SSID configuration page allows you to enable the wireless network and configure its basic settings. Figure 110 – Wireless – SSID Configuration The following parameters are available: P a r a m e t e r D e f i n i t i o n Wireless Interface Select the wireless interface to configure.
  • Page 78 78 of 123 changing the SSID of one of the bands, it is ideal to set the other band to have the same SSID and password for this reason. If you experience issues when both networks have the same name, consider setting separate names for the 2.4GHz and 5GHz bands.
  • Page 79 79 of 123 Network Key Enter the group rekey interval. This should not need to change. Rotation Interval Table 20 – Wireless security settings table Click Apply/Save to save the new wireless security configuration settings. WPS (Wi-Fi Protected Setup) is a network security standard that can be used to create a secure wireless home network.
  • Page 80 80 of 123 Figure 113 – Wireless – MAC Filter list Enter a MAC address in the MAC Addresses fields provided then click Apply to add a MAC Address Filter. To delete a MAC filter entry, click the Remove checkbox next to the selected filter entry and click Remove. Enter MAC address in the format of aa:bb:cc:11:22:33 Note –...
  • Page 81 81 of 123 Figure 114 – Wireless – Advanced configuration page Click Apply/Save to save any changes to the wireless network settings configuration. Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide UG01445 v1.01 27 October 2023...
  • Page 82 82 of 123 P a r a m e t e r D e f i n i t i o n Channel Specification Select the appropriate channel to correspond with your network settings. All devices in your wireless network must use the same channel in order to work correctly.
  • Page 83 83 of 123 The RTS Threshold value should remain at its default setting (which is the maximum value): 2347 In a network with significant radio interference or large number of wireless devices on the same channel, reducing the RTS Threshold might help in reducing frame loss.
  • Page 84 84 of 123 Voice This section explains how to configure the VoIP settings of the CloudMesh Gateway. VoIP Status The Voice Status page displays the registration status of your SIP accounts and the total call time of each account. Figure 115 – Voice Status page Wi-Fi 6 CloudMesh Hybrid Gateway –...
  • Page 85 85 of 123 SIP Basic Setting The SIP Settings page is where you enter your VoIP service settings as supplied by your VOIP service provider (VSP). If you are unsure about a specific setting or have not been supplied information for a particular field, please contact your VoIP service provider to verify if this setting is needed or not.
  • Page 86 86 of 123 Set the SIP local port of the gateway, the default value is 5060. SIP local port is the SIP Local Port SIP UA (user agent) port. Use SIP Proxy Select the checkbox of Use SIP Proxy, if your DSL router uses a SIP proxy. SIP proxy allows other parties to call DSL router through it.
  • Page 87 87 of 123 SIP Advanced The SIP Advanced page allows you to configure settings that your VoIP service provider has enabled on your SIP account and if you have the appropriate call features and other functionality on your cordless or corded phone handsets.
  • Page 88 88 of 123 Figure 117 – Voice- SIP Advanced settings O p t i o n D e f i n i t i o n Line Displays the phone port you want to configure Call Waiting Select this option for your phone if your VoIP Service Provider has enabled Call Waiting on your SIP account.
  • Page 89 89 of 123 Busy Call Forwarding Enter the phone number to forward a call to if it arrives while the line is busy. Number No Answer Call Enter the phone number to forward a call to if the call is not answered. forwarding number Forward On “busy”...
  • Page 90 90 of 123 Set the DSCP QoS tagging for Real-time Transport Protocol. You can select it DSCP for RTP from the drop-down list. Dtmf Relay Setting Set DTMF transmit method, which can be following values: SIP Info: Use SIP INFO message to transmit DTMF digits. RFC2833: Use RTP packet to encapsulate DTMF events, as specified in RFC 2833.
  • Page 91 91 of 123 Indicates that an additional time out period of 4 Timer .t (dot t) seconds should take place before automatic dialling starts Table 24 – Dial Plan Syntax table Dial plan example: Australia Dial Plan 000|[*#]X[0-9*]|*#X[0-9*]|00[1- 9]XX.t|014XXXXXXX|016XXXXXX|0192X|0198XXXXXX|0[23478]XXXXXXXX|0500XXXXXX|11XX|123X|12 4XX|1251XX|1252XXX|1255X|1258XXX|1271X|130XXXXXXX|13[1-9]XXX|1802XXX|189XX|1[8- 9]XXXXXXXX|[2-9]XXXXXXX 000 = Australia Emergency Call Service 0011*t = International number (After 0011 the router allows entry of arbitrary digits then and dials out...
  • Page 92 92 of 123 SIP Star Code Setting The SIP Star Code Setting page provides you with the ability to configure the codes used to active and deactivate call features such as call forwarding and call waiting. Please consult your VoIP provider if SIP Star Code is supported on SIP side. Figure 118 –...
  • Page 93 93 of 123 SIP Extra Setting This page displays additional settings related to the SIP service. Figure 119 – SIP Extra Setting page P a r a m e t e r D e f i n i t i o n Dial tone time Set the Dial tone duration.
  • Page 94 94 of 123 VoIP Functionality This section describes how to use the VoIP function of the DSL router in more detail. Some features involve 2 or 3 parties. In that case, note that all 3 parties have to be successfully registered. Registering Before using any VoIP functions, the DSL router must register itself to a registrar.
  • Page 95 95 of 123 Do Not Disturb (DND) If DND is enabled, all incoming calls are rejected. DND is useful if you do not want others to disturb you. Check with your VoIP Provider if your service supports DND. Enable DND in the Voice--SIP Advanced Setting web page. Pick up the receiver on the phone.
  • Page 96 96 of 123 Blind Transfer Blind transfer transfers the current call to a third party blindly, regardless of whether the transfer is successfully or not. Check with your VoIP Provider if your service supports Call transfer. Assume you have already been in a voice connection. Press FLASH to hold the first party.
  • Page 97 97 of 123 Call Forwarding All If this feature enabled, incoming calls are forwarded to third party without any reason. It involves in two steps: setting the forwarding number and enable the feature. Check with your VoIP Provider if your service supports Call Forwarding.
  • Page 98 98 of 123 Diagnostics Diagnostics The Diagnostics menu provides feedback on the connection status of the device. The individual tests are listed below. If a test displays a fail status: Click on the Help link and follow the troubleshooting procedures in the Help screen that appears. Now click Rerun Diagnostic Tests at the bottom of the screen to re-test and confirm the error.
  • Page 99 99 of 123 Ping The ping test page lets you ping a remote IP address or hostname to test the connection. Figure 122 – Ping IP address Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide UG01445 v1.01 27 October 2023...
  • Page 100 100 of 123 Traceroute The Traceroute page lets you perform a trace route to a remote IP address or host name, To ensure correct interface is used for routing. Figure 123 – Diagnostics – Traceroute page Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide UG01445 v1.01 27 October 2023...
  • Page 101 101 of 123 Management Settings The Settings screens allow you to back up, retrieve and restore the default settings of your router. It also provides a function for you to update your router’s firmware. Backup This feature allows you to take a snapshot of the current configuration of your gateway so that you can roll back to the current configuration if you plan to make changes.
  • Page 102 102 of 123 Restore Default This feature resets all the settings of the gateway to the factory default settings. When you select this option, the settings will be erased and the gateway reboots. Please allow up to 2 minutes for the gateway to restart. Figure 126 –...
  • Page 103 103 of 123 Security Log The Security log page allows you to view the log of the gateway and to configure the logging level. To view the Security log, click the View Security Log button. Figure 129 – Management – View Security Log To view the Security log, click the View button.
  • Page 104 104 of 123 SNMP Agent The Simple Network Management Protocol (SNMP) allows a network administrator to monitor a network by retrieving settings on remote network devices. To do this, the administrator typically runs an SNMP management station program such as MIB browser on a local host to obtain information from the SNMP agent, in this case the CloudMesh Gateway (if SNMP is enabled).
  • Page 105 105 of 123 TR-069 Client TR-069 enables provisioning, auto-configuration or diagnostics to be automatically performed on your router if supported by your Internet Service Provider (ISP). Figure 132 – Management – Enable TR-069 Client F i e l d D e s c r i p t i o n Inform Set to enable to TR-069 client inform session initialization.
  • Page 106 106 of 123 Internet Time The tools on this page allow you to use the Network Time Protocol (NTP) to configure specific time servers to synchronise time, set local time zones, etc. for the modem. The time servers are correct to within a few milliseconds of Coordinated Universal Time (UTC).
  • Page 107 107 of 123 Access Control The Access Control option found in the Management drop-down menu configures access related parameters in the following three areas: Passwords ⚫ Timeout ⚫ Access list ⚫ Services Control ⚫ Access Control is used to control local and remote management settings for your router. Passwords The Passwords option configures your account access password for your modem.
  • Page 108 108 of 123 Access List When this function is enabled, only those IP addresses in the list can access local management services on the device. This is used to restrict management access from the internet to the specified IP address. Figure 136 –...
  • Page 109 109 of 123 Services Control The Service Control List (SCL) allows you to enable or disable your Local Area Network (LAN) or Wide Area Network (WAN) services by ticking the checkbox as illustrated below and specifying the service port assign to the service.
  • Page 110 110 of 123 Update Firmware This page is used to manually update your gateway’s firmware. Use caution with this feature. Some ISPs may have their own custom firmware for the Wi-Fi 6 Gateway and manage this for you remotely. In this situation, manually updating the firmware yourself could cause some problems, so we recommend that you consult with your ISP first.
  • Page 111 111 of 123 Appendix: Quality of Service setup example The following Quality of Service (QoS) settings offer a basic setup example, setting up 2 devices connecting to a CloudMesh Gateway, one with the highest priority for data and the other with the lowest priority for data. All other data packet traffic through the router assumes a default best effort setting.
  • Page 112 112 of 123 Figure 141 – Advanced Setup > LAN page Click the Add Entries button. Enter the MAC address of the computer/device you are connecting to the router. The MAC address is a 12-character set of numbers and letters (A-F), where every 2 characters separated by a colon (:). Enter the IP address of the computer/device.
  • Page 113 113 of 123 Complete steps 4 through 7 for each device connected to the CloudMesh Gateway. Each entry will be listed in the Static IP Lease List as shown below. Figure 143 – LAN Setup Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide UG01445 v1.01 27 October 2023...
  • Page 114 114 of 123 QoS Configuration Settings Select Advanced Setup > Quality of Service Figure 144 – QoS – Queue Management Configuration Select the Enable QoS option. Select the Default DSCP Mark as default(000000). Click the Apply/Save button. High Priority QoS Queue Configuration Select Advanced >...
  • Page 115 115 of 123 Figure 146 – QoS – Queue Configuration 1 Enter a name of 15 characters or less to reflect the device that will have high priority QoS, e.g. PC1HighPriority. Set the Enable option to Enable. Set the Interface to atm0 Enter a Precedence.
  • Page 116 116 of 123 Figure 147 – QoS – Queue Configuration 2 Enter a name of 15 characters or less to reflect the device that will have low priority QoS e.g. PC2LowPriority. Set the Enable option to Enable. Set the Interface to atm0 Enter a Precedence.
  • Page 117 117 of 123 Figure 148 – QoS Classification configuration Click the Add button. Figure 149 – Configure Network Traffic Class Rule Enter a Traffic Class Name reflecting the High Priority QoS rule, e.g. PC1HighPriority. Leave the Rule Order as Last. Set the Rule Status to Enable.
  • Page 118 118 of 123 Set the Class Interface according to how the device connects to the router. In the example above, LAN is selected. Other options are Wireless, Local and USB. Set the Ether Type to IP(0x800). Other options include ARP(0x8086), Ipv6(0x86DD), PPPoE_DISC(0x8863), 8865(0x8865), 8866(0x8866), 8021Q(0x8100).
  • Page 119 119 of 123 Figure 150 – QoS Network Traffic Class Rule configuration Enter a Traffic Class Name reflecting the High Priority QoS rule; e.g. PC2LowPriority. Leave the Rule Order as Last. Set the Rule Status to Enable. Set the Class Interface according to how the device connects to the router. In the example above LAN is selected.
  • Page 120 120 of 123 Enter a Destination MAC Address if the connection is to a single device. This is useful for VPN connections. If you wish the destination MAC address to be any address leave the field blank. Enter a Destination IP Address if the connection is to a single device. This is useful for VPN connections.
  • Page 121 121 of 123 Figure 152 – QoS Queue details On the QoS Classification page, add a rule to limit the upstream rate, for example: Classification Criteria: ⚫ Class Interface: LAN ⚫ Ether type: IP ⚫ Classification Results: ⚫ Class Queue: the queue that was enabled in Step 1 ⚫...
  • Page 122 122 of 123 Figure 154 – QoS Queue Configuration On the QoS Classification page, add a rule to limit the downstream rate, for example: Classification Criteria: ⚫ Class Interface: the appropriate WAN interface ⚫ Classification Results: ⚫ Class Queue: the queue that was created on Step 1 ⚫...
  • Page 123 123 of 123 Click Apply/ Save The QoS Classification table looks like this: Figure 156 – QoS Classification list Wi-Fi 6 CloudMesh Hybrid Gateway – User Guide UG01445 v1.01 27 October 2023...