Diodes; Transmitter - Endress+Hauser Proline Prosonic Flow I 400 Operating Instructions Manual

Proline Prosonic Flow I 400 Modbus RS485
Error
Connection via Modbus RS485 is not possible.
Connection via Modbus RS485 is not possible.
Connection via Modbus RS485 is not possible.
Connection to the web server is not possible.
Connection to the web server is not possible.
Web browser is frozen and no further operation
possible.
The web browser contents are difficult to read or
incomplete.
No contents displayed in the web browser or
contents incomplete.
Operation with FieldCare or DeviceCare not
possible via CDI-RJ45 service interface (port
8000).
Flashing of firmware with FieldCare or
DeviceCare not possible via CDI-RJ45 service
interface (port 8000 or TFTP ports).
Endress+Hauser
Possible causes
Modbus RS485 bus cable is connected
incorrectly.
Modbus RS485 cable is incorrectly terminated.
Settings for the communication interface are
incorrect.
Web server is disabled.
The Ethernet interface is incorrectly configured
on the PC.
The IP address is incorrectly configured on the
PC.
Data transfer is active.
Connection lost
The web browser version used is not the best
option.
Unsuitable view settings.
• JavaScript is not enabled.
• JavaScript cannot be enabled.
Firewall of the PC or network prevents
communication.
Firewall of the PC or network prevents
communication.
12.2 Diagnostic information via light emitting diodes
12.2.1

Transmitter

Different LEDs in the transmitter provide information on the device status.
Diagnosis and troubleshooting
Remedial action
Check the terminal assignment .
Check the terminating resistor →  40.
Check the Modbus RS485 configuration
→  82.
Use the "FieldCare" or "DeviceCare" operating tool
to check if the web server of the device is
enabled and enable if necessary →  62.
‣
Check the properties of the Internet protocol
(TCP/IP) →  58.
‣
Check the network settings with the IT
manager.
Check the IP address: 192.168.1.212 →  58
Wait until data transfer or current action is
finished.
‣
Check cable connection and power supply.
‣
Refresh web browser and restart if
necessary.
‣
Use correct web browser version →  57.
‣
Empty the web browser cache.
‣
Restart the web browser.
Change the font size/display ratio of the Web
browser.
‣
Enable JavaScript.
‣
Enter http://192.168.1.212/servlet/
basic.html as the as IP address.
Depending on the settings of the firewall used
on the PC or in the network, the firewall must be
disabled or adjusted for FieldCare/DeviceCare
access.
Depending on the settings of the firewall used
on the PC or in the network, the firewall must be
disabled or adjusted for FieldCare/DeviceCare
access.
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