Diagnostic Information Via Light Emitting; Diodes; Transmitter - Endress+Hauser Proline Promass I 300 PROFINET Operating Instructions Manual

Proline Promass I 300 PROFINET
Endress+Hauser
Error
Not connecting to Web server,
FieldCare or DeviceCare
Network connection not present or
unstable
Web browser frozen and operation
no longer possible
Content of Web browser
incomplete or difficult to read
No or incomplete display of
contents in the Web browser
Operation with FieldCare or
DeviceCare via CDI-RJ45 service
interface (port 8000)
Flashing of firmware with FieldCare
or DeviceCare via CDI-RJ45 service
interface (via port 8000 or TFTP
ports)
For system integration
Error
The device name is not displayed
correctly and contains coding.
12.2 Diagnostic information via light emitting diodes
12.2.1

Transmitter

Different LEDs in the transmitter provide information on the device status.
Possible causes
No WLAN network available
WLAN network is weak.
Parallel WLAN and Ethernet
communication
Data transfer active
Connection lost
Not using optimum version of Web
server.
Unsuitable view settings.
• JavaScript not enabled
• JavaScript cannot be enabled
Firewall of computer or network is
preventing communication
Firewall of computer or network is
preventing communication
Possible causes
A device name containing one or
more underscores has been
specified via the automation
system.
Diagnostics and troubleshooting
Solution
• Check if WLAN reception is
present: LED on display module
is lit blue
• Check if WLAN connection is
enabled: LED on display module
flashes blue
• Switch on instrument function.
• Operating device is outside of
reception range: Check network
status on operating device.
• To improve network
performance, use an external
WLAN antenna.
• Check network settings.
• Temporarily enable only the
WLAN as an interface.
Wait until data transfer or current
action is finished.
1. Check cable connection and
power supply.
2. Refresh the Web browser and
restart if necessary.
1. Use the correct Web browser
version →  63.
2. Clear the Web browser cache and
restart the Web browser.
Change the font size/display ratio
of the Web browser.
1. Enable JavaScript.
2. Enter http://XXX.XXX.X.XXX/
basic.html as the IP address.
Depending on the settings of the
firewall used on the computer or in
the network, the firewall must be
adapted or disabled to allow
FieldCare/DeviceCare access.
Depending on the settings of the
firewall used on the computer or in
the network, the firewall must be
adapted or disabled to allow
FieldCare/DeviceCare access.
Solution
Specify a correct device name
(without underscores) via the
automation system.
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