Ctek Warranty Statement; Limited Warranty; Circumstances That Will Void The Limited Warranty; Additional Information - CTEK CHARGESTORM CONNECTED 2 User Manual

ART.NO RATED RATED
VOLTAGE, U CURRENT, I
n n
40-477 230/400V 32/16 A**
910-17040 230/400 V 32/16 A**
910-17091 230/400 V 64/32 A**
910-17086 230/400 V 32 A
910-17092* 230/400 V 64 A
* The charger may temporarily reduce the charging current when used in ambient temperature exceeding +40°C
** If installed with a single phase supply, the higher current rating applies. If separate phases are supplying left and
right outlets, the lower current rating applies.

CTEK warranty statement

Limited warranty

CTEK issues a limited warranty to the original
purchaser of the product. Depending on the product,
the limited warranty period will vary. The limited
warranty is not transferable. The warranty applies
to manufacturing faults and material defects. The
warranty is void if the product has been handled
carelessly or repaired by anyone other than CTEK
or its authorized representatives. CTEK makes
no warranty other than this limited warranty and
is not liable for any other costs other than those
mentioned above, i.e. no consequential damages.
Moreover, CTEK is not obligated to any other
warranty other than this warranty.
Circumstances that will void the
limited warranty
If the seal of the product is broken, purposely
damaged, or in any way modified or altered; including
cables, electronics, mechanics or other parts of the
product; products that have been repaired by anyone
other than CTEK or its authorized representatives;
products that have been subject to the use of
supplies and accessories other than those approved
in writing or supplied by CTEK; improper use or
non-compliance with installation, commissioning,
operation or maintenance instructions (i.e. not
according to the operation and installation manual);
unauthorized modifications, changes or attempted
repairs; vandalism, destruction through external
influence and/or persons/animals; failure to observe
applicable safety standards and regulations; faults
caused by fire, water, snow, moisture, or other liquids
except as specified for normal use; products where
the serial number is defaced, altered or removed;
any utilization of a product that is inconsistent with
either the design of the product or the way CTEK
intended the product to be used; any installation
and/or modifications that prevent normal service
of the product; normal wear and tear and cosmetic
damage such as, but not limited to, corrosion,
scratches, dents, rust, stains, non-functional parts
CTEK AB
LEFT OUTLET RIGHT OUTLET
Coiled Cable, 1ph, 230 V, 16 A Coiled Cable, 1ph, 230 V, 16 A
Cable, 1 ph, 230 V, 16 A Cable, 1 ph, 230 V, 16 A
Cable, 1 ph, 230 V, 32 A Cable, 1 ph, 230 V, 32 A
Cable, 3 ph, 230/400 V, 16 A Cable, 3 ph, 230/400 V, 16 A
Cable, 3 ph, 230/400 V, 32 A Cable, 3 ph, 230/400 V, 32 A
such as, but not limited to, plastics and finishes;
damage, fault, failure and/or imperfection caused by
abuse, tampering, illegal use, negligence, prolonged
use or operation; or faults in any other way caused
by the customer/retailer/user.

Additional information

CTEK makes no other warranty than as set out
herein and CTEK shall in no event be liable for any
indirect or consequential damages. The faulty
product shall be returned with the receipt to the
retailer/place of purchase together with a fault
description. Goods returned to CTEK will be at CTEK's
discretion and only valid with an approved Return
Material Authorisation (RMA) Reference Number
issued by CTEK to the purchaser. Products sent
directly to CTEK without an RMA will be returned to
the sender at the sender's cost. The warranty period
for a product is stated in the applicable product user
manual supplied with the product. The warranty is
only valid if the warranty period has not expired.
If the warranty claim of a faulty product is not
approved by CTEK, the product will be returned only
if the sender explicitly so requests. The customer/
retailer/place of purchase will pay the freight.
Faulty products will be repaired, or replaced with an
exchangeable product, and returned at CTEK's cost.
If the warranty period has expired, the product will
be returned without further investigation at the cost
of the customer/retailer/place of purchase. Faulty
products will be scrapped by CTEK if deemed not
repairable. CTEK reserves the right to vary, modify
or change the terms and conditions herein due to
change(s) in availability of services, products and/
or spare parts, or for the purpose of complying
with applicable policies, rules, regulations and law,
without notice.

National usage restrictions

Some countries, states or provinces have other
electrical codes and standards than stated in this
manual. The installation and usage of the product
shall follow local regulations. The product is intended
for use by general public. The product is intended
for locations with both restricted access and non-
restricted access.

Copyright

These instructions are delivered "as is" and contain
content that can change without prior notice. CTEK
AB does not guarantee that everything is correct
in the instructions. CTEK AB is not responsible for
faults or incidents or damage that is caused by not
following the instructions in this manual.
© Copyright CTEK AB 2023. All rights reserved.
Copying, adaption or translation of these
instructions are strictly forbidden without written
approval by CTEK AB, except what is regulated by
copyright laws.

Revisions

The descriptions, information and specifications
contained in this manual were in effect at printing.
To make sure that the maintenance instructions are
complete and up to date, always read the manual
published on our website.

Abbreviations

• APN Access Point Name.
• CP Control Pilot.
• CCU Charge Controller Unit
• DHCP Dynamic Host Configuration Protocol.
• OCL Outlet Controller Light.
• OCPP Open Charge Point Protocol.
• PP Proximity Pilot.
• PPP Point to Point Protocol.
• RFID Radio Frequency Identification.
• WWAN Wireless Wide Area Network.
User & installation instructions
Electrical schematic appendices
01 A ........................................................... A
01 B ........................................................... B
01 C ........................................................... C
01 D ........................................................... D
CCU............................................................E
4G/RADIO MODEM ..............................E
CAB10 .......................................................E
3PH OUTLET (FIRST OUTLET) .........F
1PH OUTLET (FIRST OUTLET) ..........F
3PH CABLE (FIRST OUTLET) ...........F
1PH CABLE (FIRST OUTLET) ........... G
3PH OUTLET (SECOND OUTLET) .. G
1PH OUTLET (SECOND OUTLET) ... G
3PH CABLE (SECOND OUTLET) ..... H
1PH CABLE (SECOND OUTLET) ...... H
OCL ........................................................... H
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