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About the FORTUS 360mc/400mc and FDM 360mc/400mc Welcome to the Fortus 360mc/400mc™ and FDM 360mc/400mc™ 3D Production Systems which are referred to throughout this User Guide as the 360mc/400mc. These systems incorporate the latest in innovative technologies to provide you with precise prototypes from a CAD design.
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Adds Material Auto-Changeover About This Guide This guide is your introduction to building prototypes using a Stratasys rapid prototype system. It is designed as a learning and reference tool that explains system operation in an easy to understand, step-by-step, process.
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Conventions Used in This Guide The following conventions are used in this guide. • When you see text in , it indicates a menu item that can be selected this font from the Operator Panel Screen. For example, select Build Last Job •...
Table of Contents Chapter 1: Service and Support __________________________________ Service ______________________________________________________________ 1-1 Software Support_____________________________________________________ 1-1 Safety Instructions____________________________________________________ 1-2 Hazard Types _____________________________________________________ 1-2 Product Safety Signs _______________________________________________ 1-3 Specific Safety Practices___________________________________________ 1-4 Guard Door Interlocks _____________________________________________ 1-5 General Safety Practices __________________________________________ 1-5 Chapter 2: Setup and Installation _________________________________ General Information _________________________________________________ 2-1 Prepare Your Facility for Installation_________________________________ 2-1...
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Modeling Materials and Tips __________________________________________ 3-8 Materials__________________________________________________________ 3-8 Materials Used_________________________________________________ 3-8 Materials Compatibility ________________________________________ 3-8 Liquefier Tips ______________________________________________________ 3-9 Liquefier Tips and Slice Heights__________________________________ 3-9 Tip Compatibility & Selection ___________________________________ 3-9 Tip Identification ______________________________________________ 3-12 Oven Bay __________________________________________________________ 3-13 Oven Door_______________________________________________________ 3-13 Oven Components_______________________________________________ 3-13 Oven Lamps _________________________________________________ 3-13 The Platen____________________________________________________ 3-14...
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Handling/Storing Canisters ________________________________________ 4-21 Changing Tips or Material Type ___________________________________ 4-22 Working with the Job Queues ________________________________________ 4-29 Change Modeler Default Values _____________________________________ 4-30 Display Units _____________________________________________________ 4-30 Part Build Location _______________________________________________ 4-31 System Status _______________________________________________________ 4-32 Temperature Status_______________________________________________ 4-32 Odometer Status _________________________________________________ 4-32 Material Status ___________________________________________________ 4-33 System Software Version __________________________________________ 4-34...
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Web Method (preferred method) __________________________________ 7-1 CD Method (alternate method)____________________________________ 7-2 Placing System in Receive Software Upgrade Mode ___________________ 7-3 Maintenance Schedule ______________________________________________ 7-3 Daily Maintenance___________________________________________________ 7-4 Clean the Platen __________________________________________________ 7-4 Empty the Purge Waste Bucket ____________________________________ 7-4 Weekly Maintenance ________________________________________________ 7-5 Vacuum the Build Envelope _______________________________________ 7-5 Clean/Inspect Tip Wipe Assembly __________________________________ 7-5 Quarterly Maintenance ______________________________________________ 7-8...
Chapter 1: Service and Support This chapter provides the user with information on service and support for the Fortus 360mc/400mc system. Service If you have a problem with your 360mc/400mc that is not covered in this User Guide, please contact Stratasys Customer Support: •...
Safety Instructions Hazard Types Stratasys recommends that all services be performed by qualified personnel. All personnel working on or around this system should be knowledgeable of what the following hazard classifications mean throughout this guide. Warning: Indicates a potentially hazardous situation which, if not avoided, may result in injury or death.
Product Safety Signs We make every effort to ensure that our systems are safe and reliable at all times. However, there will be times when you must access areas of the system where potentially high voltages, hot temperatures, and/or moving mechanical components could cause severe injury.
Specific Safety Practices The following components and areas of the system are highlighted as potential safety hazards that may cause system failure or reliability problems if proper safety procedures are not followed. Warning: Always wear safety gloves and long sleeves when Oven....
Guard Door Interlocks Interlock switches are used to communicate the oven door, gantry door, and top hatch states to the system. For safety reasons, the doors and hatch must be closed before the X, Y and Z motors will operate. General Safety Practices Abide by these general safety practices when working with this system.
Chapter 2: Setup and Installation This chapter describes basic setup and installation of the Fortus 360mc/400mc system. General Information Prepare Your Facility for Installation Follow the 360mc/400mc Site Preparation Guide to ensure that your facility is effectively and safely prepared for system installation. Identifying Your System Use the following two tags to identify your system: (Figure...
(as viewed from the rear). High voltage is applied to the system via a Delta connection. The main breaker must be off until a Stratasys Service Technician has verified the connection. This system is only provided with a Delta connection.
Figure 2-4: Power Cable Connection High Voltage Power Cable Connection Main Circuit Breaker UPS Switch High Voltage Power Cable Connection Network Setup Your system is configured for your network as a part of its initial installation and setup. This section is provided in case you have need to change your network settings.
Setting the IP Address Power up the system, see “Powering Up the System” on page 4-3. From the Ready screen, select and press ENTER. Maintenance Build Job.. | *Tips: Model T16 Operator Control.. Support T16 Modeler Status.. >Maintenance.. Select and press ENTER. Administration Modeler Default..
Moving the System If you need to move the system to a different location, a specific sequence of steps must be followed. Unload material filament from the liquefiers. See“Unloading Material from the Liquefier Tips” on page 4-13. Remove the material canisters. See “Removing Canisters”...
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Secure the XY Gantry: (Figure 2-6) Warning: Use an approved safety ladder to access the hood. Open the hood door and hood lid. Manually position the gantry in the left front corner of the XY table. Caution: Do not use the head service handle to secure the XY Gantry.
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Caution: If a forklift is used to lift the system, use it in accordance with the specifications in the site prep guide. Move system to its new location. Caution: If the system will be rolled over floor seams or bumps, do not roll the system on the casters. use an appropriate lifting device.
Chapter 3: System Components This chapter describes the system components of the Fortus 360mc/400mc system. Information on model materials and tips that can be used by the system are also included in this chapter. System Protection Main Circuit Breaker If the system encounters a high current surge, the main circuit breaker trips, protecting the system’s electrical and electronic components.
Access Doors and Panels Warning: The rear access panels should only be removed by a Stratasys service technician. This system has been designed to allow easy access to the most frequently accessed areas on the system. Doors and Panels that you may need to open or...
Figure 3-2: System Doors and Panels Top Door Upper Side Panel (left & right) User Interface Oven Door Canister Bay Door Lower Side Panel (left & right) Figure 3-3: Top Door and Top Hood Top Hood Top Door Top Door and Top Hood Allows access to the XY Gantry, head assembly, and four cooling fans.
Warning: High voltage is present in the system when the system is Off and the power cord is unplugged. This is due to the Uninterruptible Power Supply (UPS). Make sure you follow the correct shutdown procedure. See “Powering Down the System” on page 4-4.
Gantry Area (XY Table) Opening the Top Door and Top Hood To access the XY Gantry or the Head, open the top door and top hood. The door and hood share a safety switch and a continuous solenoid. The top door remains locked during system operation and can only be unlocked by performing an Open Hood/Door command, which allows you to manually open the doors.
Head Assembly The head assembly has been designed for use with a wide range of modeling materials. The board inside the head provides direct heater and thermocouple control. The head extrudes modeling material and support material with two identical liquefiers. The support liquefier moves up and down via a drive motor.
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Place the head into the head maintenance bracket and secure the head with the head mounting plate retaining screws. Note: When the head is in the maintenance bracket, clean out the head tray. (Figure 3-7) Figure 3-6: Location of Head Maintenance Bracket Head Moved to Service...
Modeling Materials and Tips Materials Materials Used The 400mc system can use high strength polycarbonate material (PC); ABS-M30 or ABS-M30i used with SR-20 or SR-30 water soluble supports; ABS-ESD7 used with SR-30 water soluble support, translucent ABSi, UV resistant ASA used with SR-30 water soluble support, Ultem* 9085, which is certified for use on commercial aircraft, Polyphenylsulfone (PPSF), which has the highest heat and chemical resistance, and Nylon 12, which is the first semi-crystalline Fused...
Liquefier Tips Liquefier Tips and Slice Heights Two types of liquefier tips are available. Standard tip tips are used for all modeling materials and for Break-Away Supports (BASS) materials and soluble tips are used for soluble support materials. When modeling with materials that use soluble release support material (SR), use the T12SR20, T12SR30, or T12SR100 tip for the support material.
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Table 3-2: Available Tips Model Material Model Tip Support Material Support Tip ABSi T10, T12, T16, T20 SR-20 T12SR20 ABS-M30 T10, T12, T16, T20 SR-20 T12SR20 ABS-M30i SR-30 T12SR30 ABS-ESD7 T12, T16 SR-30 T12SR30 T10, T12, T16, T20 SR-30 T12SR30 Nylon 12 T12, T16, T20 SR-110...
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Model Support Model Model Tip Life Support Tip Life Material cu. in. cu. cm. Canisters cu. in. cu. cm. Canisters ABS-ESD7 12620 8.5 T12SR30 9010 ABS-ESD7 15080 10.0 T12SR30 10550 10160 6.5 T12SR30 4420 12620 8.5 T12SR30 9010 15080 10.0 T12SR30 10550 15080 10.0...
a.ABS-M30/M30i model materials can use SR-20 or SR -30 support materials. Use the T12SR20 tip for SR-20 material (regardless of model tip size) and use the T12SR30 tip for SR-30 material (regardless of model tip size). PC-ABS and ABSi model material requires the use of SR-20 support material &...
Oven Bay Oven Door The Oven Assembly (also called the Oven Bay) includes the oven door and everything that you see through the front door glass. The bay is where parts are built. The oven door uses a continuous solenoid. The Unlock Hood/Door command will release the solenoid allowing you to open the door.
Figure 3-9: Oven Lamp The Platen The platen is the surface on which parts are built. A plastic build sheet is held to the 17” x 15” aluminum platen by the vacuum source. The platen has a waffle pattern machined into the top surface. This allows vacuum to pull across the entire surface.
Figure 3-11: Tip Cleaning Assembly Z Stage The Z stage assembly moves the platen up or down. This is accomplished with two belt driven lead screws - accessed by removing the upper right and upper left panels (see “Access Doors and Panels” on page 3-2).
• Lead Screws, Guide Rods, & Bearings - located on both sides of the oven. They provide the structure for moving the platen up and down. • Z Stage Servo Motor - mounted beneath the oven. It provides the power to move the platen up and down.
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• The middle left bay holds modeling material; the middle right bay holds support material. • The two end bays can be used for canister storage. For four bay systems, all 4 bays are also operating bays. Note: Auto Changeover capability is included with the 4-bay option - automatically loading a second canister during a build when the first canister runs out of material (see “Canister Auto Change-over”...
Figure 3-14: Drive Block Lever Drive Block Drive Lever LED Indicators There is one colored LED light above each canister. The LED indicates the canister condition for each bay (Figure 3-13): • Green – Steady. Material filament has been loaded into the liquefiers. You cannot remove the canister when the LED is a steady green.
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When you choose to build a CMB file (see “Sending a Part to the Modeler” on page 5-7), the system compares stored information within the CMB file to the canister information. The CMB file material type is compared to the system canister material type.
Vacuum and Air Dryer Systems On Board Vacuum System The vacuum pump generates the vacuum used to hold the build sheet to the platen. The amount of vacuum generated by the pump can be read on the vacuum gauge located above the purge waste bucket. The vacuum system also contains an in-line vacuum filter (to remove debris from the vacuum system - see “Clean the Vacuum System In-Line Filter and...
Chapter 4: Operating the System This chapter explains basic steps in operating the Fortus 360mc/ 400mc system. Basic User Interface and Operations The Operator Control Panel consists of a four-line by 40 character display with keypad. The panel is located on the front right face of the system. The Operator Control Panel is easy to use.
Using the Keypad The Operator Control Panel has the following keypad buttons (Figure 4-2): Figure 4-2: Keypad Buttons Button Description MENU Takes you up one level in the menu directory, unless stated otherwise. It is also used to take you out of the Help system. Up Arrow Moves the cursor up one line in the display each time it is pressed.
Screen Symbols The following symbols are used in the menu displays. Symbol Description <E> Push ENTER to execute the command line. (The cur- sor “>” must be on the same line.) <E>.. Push ENTER to execute command line. Also pushes you into another menu.
Powering Down the System Warning: Due to the UPS, High voltage is present in the system when the power cord is unplugged. Caution: Do not turn the blowers off prior to the five minute time-out or damage to the system may occur. To power down the system, press the red button (Figure 4-1).
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Material residue on the sheet can adhere to the platen or interfere with the build sheet vacuum. Note: Using build sheets not provided by Stratasys may impact part quality and system reliability. Note: ABS, ASA and PC parts use a clear build sheet.
Modify modeler options: Display units - choose inches or metric. See “Display Units” on page 4-30 for more information. User Placement on Platen - allows you to choose the part build location. “Part Build Location” on page 4-31 for more information. Choose a temperature control option.
• Press ENTER to select the job for build. • For more information on the sample job queue, see “Working with the Job Queues” on page 4-29. is set to (system default), the part build User Placement on Platen will initiate (an Auto Z Stage Zero may be performed depending upon modeler status or settings).
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Need both (or 4 for 4-bay system) canisters present.. • Indicates that at least one operating canister bay does not have material loaded to the Ready mode (flashing green LED). • System operation will not be significantly compromised by this condition. The air-dryer circuit performs more efficiently when all operable bays are Ready.
Information Available During a Build The following information is displayed while building a job: * Job: motor housing (Building) * Build Time: 0:01 hr of 0:02 hr * PC 0.1 in3 PC_S 0.1 Mode:Normal > Modeler Status.. 0.010 of 0.950 in •...
- the system resumes building the part. If the oven door, top • Resume Build door, or top hood is open, or if vacuum is not present, the screen will display Can’t Resume (Help) - View the Job Status and Canister Status. •...
Ultrasonic or Circulation tank containing a solution of water and WaterWorks soluble solution. For more information on WaterWorks, refer to the WaterWorks User Guide located on Stratasys’ Customer Extranet. Support Material for PPSF Parts Removing supports from PPSF parts requires a slightly different support removal process than with ABS, ASA or PC, which uses BASS supports.
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You can remove supports from one part while the others are heating up. The difficulty of support removal is based on the following: part size, amount of supports, support style, and support temperature. Stratasys recommends removing the supports in the following order: Base...
Material, Canisters, and Liquefier Tips Unloading Material from the Liquefier Tips Note: If you are changing to a different material type or changing tips, follow the procedure outlined in “Changing Tips or Material Type” on page 4-22. Note: Unloading filament from the liquefiers is done in the Idle or Paused mode only, not while building.
• The display will show *AtHead for the unloaded material. Replace the canister. Refer to “Removing Canisters” on page 4-14, “Canister Installation” on page 4-15, and “Handling/Storing Canisters” on page 4-21. Removing Canisters Removing an Empty Canister Raise the drive block off the canister by lifting the drive block lever. Pull the canister out of the bay.
When the drive block lever is raised, the drive block motor runs in reverse and pulls material from the system. Caution: Discard material pulled from system. Do not attempt to rewind material in canister. If filament is forced into canister, cross winding is likely, making the entire canister unusable.
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Cut the filament below its bend so that the filament end is flush with the top filament outlet of the snout. Note: The cut end of the filament must be square. Close the thumbwheel door (do not remove foam center from gasket yet).
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Drop the filament drive block down onto the canister by pulling out the canister drive lever. (Figure 4-4) • Verify that the filament drive is aligned with the filament exit. • The LED is OFF at this point. • After about five seconds, the SmartSpool chip is read by the system and the drive block motor starts turning.
Feed the filament into the filament drive mechanism by pressing in and down on the thumbwheel. (Figure 4-4) Turn the wheel until you feel the filament drive motor pull the filament. • The filament needs to be advanced approximately 2 inches (50.8 mm) to reach the drive motor drive wheels.
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Select and press ENTER. Load Material.. >Load Material.. Unload Material.. Material Status.. Unplug Tips.. Select the material to be loaded and press ENTER. (The <E> indicates the canisters that you can select.) Note: Model and support materials must be compatible. If a selected material is incompatible with a loaded material, a material mis-match load error will occur.
Canister Auto Change-over Note: Included as part of the 4-bay system option. Not available with standard 2-bay system. Auto Changeover allows you to leave a long part build unattended. When an active canister becomes empty: The system is paused and the canister drive automatically withdraws residual material from the system.
Handling/Storing Canisters Caution: How material canisters are handled and stored has a direct impact on part build quality. Like most engineering plastics, the filament within the canisters can absorb moisture. Filament moisture causes poor model surface quality. Each canister holds 92 in3 (1510 cc) of filament material. The canister also contains desiccant material to absorb moisture.
Changing Tips or Material Type Note: If you are changing tips, or changing to a different material type, the user interface has a menu selection that guides you through the process. Caution: If the material type is changed, the Tips must be changed.
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• The head warms up to the material operating temperature, and the canister LED rapidly flashes green. • Once the necessary temperature is reached, the head drive motors and canister drive motor turn in reverse. The material is pulled back from the head about 4-6 inches (102-152 mm).
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Figure 4-6: Tip Installation Make sure Tip is fully inserted into block. Remove the head from the maintenance bracket and place it back in the gantry. Tighten the two captive screws - close the top hood and top door. Note: Make sure the filament tubes, umbilical cable, and air hose are not tangled and are routed correctly.
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The type of support material selected for loading to the liquefier is shown. S* - labels the second half of the line as support information. [R | * | * | R ]PC_S >Review Materials to Load.. Select Tips <E> Reset Tip Odometers..
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Press MENU to return to the previous screen. Go to the menu. Select Tips Note: Selected materials will be loaded as a part of the last item in this sequential menu - the Reset Tip Odometers.. item. Select Tips Move the cursor to the Select Tips line. Caution: The modeler cannot detect the type or size of installed tips.
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Reset Model in3 <E> 633.5 () Reset Supp. in3 <E> 182.7 () >Load and Calibrate.. Unlock Door <E> If user placement is set to , the third line will read: Select Calibration Part Position.. Reset Model in3 <E> 633.5 () Reset Supp.
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The system performs Auto Z Stage Zero calibration. Note: If the Auto Z Stage Zero calibration fails, you need to “Manual Z Stage Zero” on page 6-6. You then have to navigate through the screens to get back to this step. Calibration Activity Please Wait ...
Working with the Job Queues There are two, separate, job queues available on the 360mc/400mc - the Job Queue; and the Sample Job Queue. From the Main Menu select and press ENTER. Build Job >Build Job.. |*Tips: Model T16 Operator Control.. Support T16 Modeler Status..
• Use the arrow keys to scroll up or down through the available sample jobs, or to select a job in the sample queue. • Press the Enter key to build the selected job. • Additional files can be stored in the sample job queue from the standard job queue (press 9 to copy a job from the standard job queue into the sample queue).
Part Build Location The part build location can be viewed or changed from the User Placement on menu (press ENTER to toggle between Platen If User Placement is set to (default) - the part will build in the center of the platen.
• An Auto Z Stage Zero is also performed if the oven temperature has been unstable during a six-hour time period before a part is built. System Status The user interface can be used to display each of the following: •...
Select and press ENTER. The current status of the tips is Tip Status displayed. Temperatures.. Material Status.. >Tip Status.. Machine State Mat’l amount *Model tip 13.0 in3 *Support tip : 54.0 in3 *Tips: Model <T16> Support <T16>.. Material Status You can find the current status of each material canister. From the Main Menu select and press ENTER.
System Software Version The system can display the version of the software used to control the modeler (this software is installed on the modeler hard drive, not to be confused with Insight software installed on the workstation PC). From the Main Menu select and press ENTER.
Miscellaneous Operating Tasks Oven Temperature Control The oven modeling temperature is determined by the loaded material type. It is controlled by the system software and cannot be modified. However, the operator does have control of some oven temperature functions. - The oven will heat to the system controlled build •...
Operator Control of Head and Z Stage Movement Moving the Head to the Head Service Location (and Service Bracket). From the Main Menu select and press ENTER. Operator Control Build Job.. |*Tips: Model T16 >Operator Control.. Support T16 Modeler Status.. Maintenance..
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Incrementally Moving the Z Stage and Head. Set the amount of movement the Z Stage and Head will move with each movement command. From the Operator Control Panel, select and press Operator Control ENTER. Build Job.. |*Tips: Model T16 >Operator Control.. Support T16 Modeler Status..
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Note: Z Stage movement is relative to the current position. • Press <3> to move the Z Stage up. • Press <9> to move the Z Stage down. To move the Head: Note: Each time a number key is depressed, the Head will move the distance set in paragraph, 3 A.
Chapter 5: Operating Insight This chapter explains the procedure for using the Insight software utilized by the Fortus 360mc/400mc system. Getting Started with Insight Starting Insight To start Insight, select Start>Programs>Stratasys>InsightVxx>Insight. You can also double-click on the Insight shortcut desktop, if it was installed.
Modeler Setup - Insight Configure Your Modeler The first step in preprocessing is to configure your modeler. Click the Modeler button located in the Modeler Setup window (right side of screen) of the Operations Panel. The Configure Modeler dialog box opens.
Part Build Parameters The second step in preprocessing a model is to choose the part build parameters. The part build style will determine the type of fill pattern used to build the part. The part interior style will determine whether the interior of the part is solid or not.
Preparing the Model - Insight Orienting the Part in the Build Envelope The modeling build envelope box displayed in Insight indicates the size of the part relative to the build envelope inside the 360mc/400mc. Select the Orient STL button . The Orient STL menu appears. From the Orient STL menu, click “Rotate”.
Slicing the Part Before the part file is sent to the 360mc/400mc, the file must be sliced into the layers that the 360mc/400mc will extrude to construct the part. Click the Slice button to create slice curves for the part. Red slice curves are displayed in the graphics window.
Saving the Toolpath (CMB file) Now that the part file is sliced and ready to send to the 360mc/400mc, it must be saved as a.CMB file, which can be received by the system. Click File>Save As>Toolpath. (Figure 5-6) Figure 5-6: Saving Toolpath Information Enter the File Name and Directory.
Sending a Part to the Modeler The process of sending a part to a modeler is dependent upon the associated FDM application that you have purchased (FDM Control Center). Note: FDM Control Center is an application that works with the Insight software to create packs and send part build commands.
Chapter 6: Calibration This chapter describes basic calibration procedure of the Fortus 360mc/400mc system. Automatic Calibration After tips are changed the user menu will prompt you to perform a series of automatic calibrations: Auto Z Stage Zero Calibration, Auto Tip-to-Tip Calibration, and XYZ Offset Calibration Note: Perform an Autohome XYZ before initiating automatic calibration (Operator Control >...
• If the previous job was started when the oven temperature was unstable. Auto Tip-to-Tip Calibration (AutoCal Tip Offset) Auto Tip-to-Tip Calibration calibrates the tip to tip offsets in the Z direction. No operator interaction required. The system automatically performs this calibration after the tips are changed or after a material type change.
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Enter the Offset Value from the Tip Offset menu (See step 5, "Enter the XY and Z Tip Offset Adjustment Values", on page 6-5). If an adjustment entry for either axis is required, re-run the calibration model on a clean build sheet (refer to“XY and Z Tip Offset - Manual Start”...
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Figure 6-2: Calibration Model - Metric Units Tip Offset Adjustment Indicators X - Y Support Calibration Toolpath X - Y Alignment Example: Best Indicators Centered Position Z Calibration Box This example requires an adjustment to Y of -0.05 mm. The X axis requires no adjustment Determine the Z Adjustment Note: Do not measure for Z adjustment until the Calibration...
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Enter the Z Adjustment Value from the Tip Offset menu (see step If an adjustment entry is required, re-run the calibration model on a clean build sheet (refer to “XY and Z Tip Offset - Manual Start” on page 6-10). Continue to check for Z Calibration until the Support layer matches the Model Tip slice height ±0.0005”.
Manual Calibration Manual Z Stage Zero Note: If the Auto Z Stage Zero calibration fails, Manual Z Stage Zero Calibration must be performed. This procedure manually sets the model liquefier tip to the Z Zero location. Install a new build sheet and verify that vacuum is present. Run Manual Z Stage Zero Calibration From the Main Menu select Operator Control and press Enter.
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• Press 3 on the number pad to raise the platen. • Press 9 on the number pad to lower the platen. • The distance the platen moves each time a number key is pressed can be adjusted from the menu option.
Auto Z Stage Zero Calibration - Manual Start Note: An Auto Z Stage Zero Calibration must be performed after running “Manual Z Stage Zero” on page 6-6. Use this procedure to manually initiate the calibration. Note: Perform an Autohome XYZ before Z Stage Zero Calibration (Operator Control >...
Auto Tip-Tip Calibration (AutoCal Tip Offset) - Manual Start Note: An Auto Tip-to-Tip Calibration must be performed if the initial automatic calibration fails. Use this procedure to manually initiate the calibration. “Auto Z Stage Zero Calibration - Manual Start” on page 6-8 must be performed before running the Auto Tip-to-Tip Calibration.
XY and Z Tip Offset - Manual Start Note: If the support layer is not centered on the model layer, an XY and Z Offset should be performed. Note: Perform an “Auto Tip-Tip Calibration (AutoCal Tip Offset) - Manual Start” on page 6-9 before XY and Z Offset.
Chapter 7: System Maintenance This chapter describes various maintenance items that the user will routinely have to perform on the Fortus 360mc/400mc systems. Updating Controller Software The Controller software can be updated by using one of the two methods described below: Web Method (preferred method) This method is for customers who have web access.
Fortus 360mc/400mc. When the download is complete, select Reboot and Install Software Upgrade and then press OK at the Fortus 360mc/400mc system. After the system reboots and the upgrade installation complete, two options will appear; select Auto Home XYZ.
Placing System in Receive Software Upgrade Mode Place the system in software upgrade mode by doing the following: Place the modeler in the Upgrade mode (Maintenance > Administration > Receive Software Upgrade or Code). • The operator panel will display the following message. >Waiting for Software Upgrade or Code Press MENU key to Cancel The system is now in the receive software upgrade mode.
Daily Maintenance Clean the Platen The platen is the surface on which the build sheet is placed for modeling. If debris collects on the platen, it can adversely affect the vacuum which secures the build sheet to the platen. Remove the build sheet from the platen. •...
Weekly Maintenance Vacuum the Build Envelope Vacuum the build envelope to remove build material waste and dust. Clean/Inspect Tip Wipe Assembly You should inspect the tip wipe assembly once a week. Replace parts as necessary when wear is detected. • The brush and flicker can be replaced as an assembly or the flicker can be replaced individually.
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• The Kapton tape is secured to the upper funnel chute with self-adhesive material. To replace the tape, peel the tape from the chute. • Clean the area around the top of the upper funnel chute with Isopropyl alcohol and a clean, lint-free cloth. •...
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Figure 7-5: Tip Wipe Assembly Flicker/Brush Purge Surface Assembly Style may vary depending on material type Brush Flicker Loosen and remove screw to replace flicker.
Quarterly Maintenance Inspect the Platen O-Ring Check the platen o-ring for cracks, cuts, nicks, etc. - none allowed. Replace the o- ring as necessary. Remove the o-ring from the groove around the platen. • No special tools or techniques are required. The o-ring is held in place by contact pressure.
Insight workstation. System change codes are obtained from your Stratasys Representative. Verify that the system is idle. Place the system in the Receive Software Upgrade or Code mode.
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• If using CD, upgrade files (UPG) are found in the CD directory. • If downloaded from internet, upgrade files are located in the ‘Stratasys’ folder on the workstation. Select and confirm the UPG file to upload. When the upload is complete, from the modeler, select “Reboot and Install Software Upgrade <E>”...
Platen Flatness Diagnostic If a part fails to adhere to the build sheet or the tip digs into the build sheet, the platen may not be flat. Five measurements are taken for the diagnostic, one in each corner of the platen and one in the center of the platen. To check the platen flatness: Install a new build sheet.
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Caution: DO NOT continue until the six-minute cooling cycle has completed. This can be verified by examining the UPS status LEDs through the back panel grill. DO NOT attempt to replace the light bulbs if ANY UPS LEDs are still lit! Turn the main circuit breaker and the UPS power switch off.
Chapter 8: Troubleshooting This chapter describes basic troubleshooting that can be done by the user to correct basic problems with the Fortus 360mc/400mc systems. Getting Help If you have problems with your system or materials, that are not covered in this...
Finding a Remedy Condition Possible Cause Remedy Canister will not Anti-rotation plug not Remove plug. load removed from canister. Rubber thumbwheel insert Remove thumbwheel insert. not removed from thumb- wheel door. Empty canister (zero vol- Replace canister. ume) Filament stuck in canister. Remove canister from system and pull out about eight feet (two meters) of material out.
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Condition Possible Cause Remedy Loss of extrusion Filament stuck in canister Remove canister from system and (Head will not pull out about 8 feet (2 meters) of extrude material) material out. Ensure filament pulls out freely. Canister drive is too slow Verify that load time from the canister to the head switch is less than 2:00 min.
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Condition Possible Cause Remedy Low Vacuum The build sheet is not Move the sheet until it overlaps (Vacuum gauge properly installed. the platen equally on all sides. does not read -15 or There is filament debris on Remove the build sheet and greater) the platen.
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Condition Possible Cause Remedy Oven not maintain- Heater failure Call Customer Support. ing temperatures Oven door open. Close the oven door; the heater turns off while the door is open. Oven door not sealing Call Customer Support. with oven fascia panel. Information Available If a Job Fails While Building If a job fails, you can determine the last layer built.
Appendix A: UI Menu Structure Main Menu 1 - Main Menu Build Job.. |*Tips: Model T16 >Operator Control.. Support T16 Modeler Status.. Maintenance.. 2 - Build Job.. >Build Next Job: “Name of Job” <E> Build Last Job: “Name of Job” <E> Show Job Queue..
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1 - Main Menu Build Job.. |*Tips: Model T16 >Operator Control.. Support T16 Modeler Status.. Maintenance.. 2 - Operator Control Unlock Door <E> | Calibrate.. >Load/Unload Mtl.. | Temp Control.. Change Tips/Mtl.. | Move Head/Stage.. 3 - Load/Unload Mtl.. >Load Material.. Unload Material..
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4 - Material Status.. ** Model 1:PC 92.3 in3 (Ready) * Model 2:PC 67.1 in3 (Loaded) ** Support 1:PC_S 92.3 in3 (Loaded) * Support 2:PC_S 0.0 in3 (Empty)1 4 - Unplug Tips.. ***** Head Purge Buttons Activated ***** MODEL (1) Support (2) ** Model Warming to 145°...
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5 - Reset Tip Odometers.. (if user placement on) >Reset Model in3 <E> 633.5 () Reset Supp. in3 <E> 182.7 () Select Calibration Part Position.. Unlock Door <E> 5 - Reset Tip Odometers.. (if user placement off) Reset Model in3 <E> 633.5 () Reset Supp.
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3 - Calibrate.. >Set Z Stage Zero.. | Calibration Job <E> AutoCal Tips <E> Tip Offset Value.. AutoHome XYZ <E> 4 - Set Z Stage Zero.. >Set Manual Z Stage Zero<E>.. Modify Current Z Zero.. Auto Z Zero Calibrate <E> 5 - Set Manual Z Stage Zero..
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3 - Temp Control.. Set Oven to Build Temp: 145° C <E> Cool Down Oven to: 85° C <E> >Auto Cool Oven: <E> 3 - Move Head/Stage.. Move Head to Service Location <E> Move Head to Center-Front Location<E> Move Z Stage to Bottom <E> >Move Relative..
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3 - Material Status.. ** Model 1: PC 56.4 in3 (Loaded) * Model 2: in3 (None) ** Support 1: PC_S 21.4 in3 (Loaded) * Support 2: in3 (None) 3 - Tip Status.. * Mat’l amount *Model tip : 0.0 in3 *Support tip : 0.0 in3 *Tips: Model <T16>...
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4 - System Status.. Last Built Layer = XX Serial Number = XXX UPS Type = Invensys or Best Power SERVO ID = XX HEADBOARD FIRMWARE = X.X MIO BOARD FIRMWARE = X.X AC BOARD FIRMWARE = X.X CANISTER 0 FIRMWARE =X.X CANISTER 1 FIRMWARE =X.X CANISTER 2 FIRMWARE =X.X CANISTER 3 FIRMWARE =X.X...
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1 - Main Menu Build Job.. |*Tips: Model T16 Operator Control.. Support T16 Modeler Status.. >Maintenance.. 2 - Maintenance.. >Modeler Default.. Administration.. Reboot Machine.. Procedures.. 3 - Modeler Default.. >Display Units = in (Inches) <E> User Placement on Platen: NO 3 - Administration..
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5 - Configure Static Network Address (Dynamic IP = NO ) >IP : [172.16.70.10] MASK: (.none found) [172.16.100.1] 4 - Receive Software Upgrade or Code.. >Waiting for Software Upgrade or Code Press MENU key to Cancel 3 - Reboot Machine.. !! Hit the 1 key to Reboot Now !! or press <MENU>...
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4 - Menu after head power is turned Off *OK to Install New Head Reboot System <E> A-11...
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