Error/Event Codes - Thermo Scientific Orion 2117HL User Manual

Troubleshooting

Error/Event Codes

Displayed Description
Event Code
System Status Codes
A711 ALARM1 CH1 ON
A712 ALARM2 CH1 ON
A713 ALARM3 CH1 ON
A714 AIR PUMP ON
A721 ALARM1 CH2 ON
A722
ALARM2 CH2 ON
A723
ALARM3 CH2 ON
A811 ALARM1 CH1 OFF
A812 ALARM2 CH1 OFF
A813 ALARM3 CH1 OFF
A814 AIR PUMP OFF
A821 ALARM1 CH2 OFF
A822
ALARM2 CH2 OFF
A823
ALARM3 CH2 OFF
C500 CAL MODE
R400 MEAS MODE
S600 SETUP MODE
E028 POWER FAIL
E033 KEYPAD FAILURE
E034
CAL PASS INCORRECT
E035
SYSTEM PASS INCORRECT
E036 USER VALUE INCORRECT
E037 POWER RETURN
E040 BLANK INCORRECT
E041 CALIBRATION TIMEOUT
E042 INVALID SLOPE
Thermo Scientific Orion 2117HL High Level Chloride Analyzer User Guide
Error/event codes will be in the format "E###". Some of these are errors,
some are warnings, and some are purely informational. The first digits
identify the type of error or event as identified in the table below.
Cause
Alarm 1 channel 1 engaged (closed)
Alarm 2 channel 1 engaged (closed)
Alarm 3 channel 1 engaged (open)
Air pump engaged
Alarm 1 channel 2 engaged (closed)
Alarm 2 channel 2 engaged (closed)
Alarm 3 channel 2 engaged (open)
Alarm 1 channel 1 disengaged (open)
Alarm 2 channel 1 disengaged (open)
Alarm 3 channel 1 disengaged (closed)
Air pump disengaged
Alarm 1 channel 2 disengaged (open)
Alarm 2 channel 2 disengaged (open)
Alarm 3 channel 2 disengaged (closed)
Calibration mode entered
Measure mode entered
Setup mode entered
Brown out or power failure and system has
stopped processing
User did not press the keys during a
diagnostic mode keypad test or keypad broken
User entered incorrect calibration password
User entered incorrect system password
User entered a value that is out of range
System started processing after brown out or
power failure
Blank greater than 1ppb
The electrode has not reach stability within
the specified time
Invalid slope obtained during calibration
Troubleshooting
Verify custom settings
Repeat diagnostic mode keypad test
Verify password
Verify password
Verify value and re-enter
Verify custom settings
Verify scrolled blank value is correct and less than 1ppb,
repeat DKA if needed
The system code may be due to out of range
measurements or an invalid previous calibration
Check electrodes, electrode cables and connectors for
defects or shorts. Replace electrodes, if necessary.
Recalibrate using new standards in the correct
calibration sequence.
VI-14