The Radeye Shows An Error Message In The Display's Top Line; The Radeye Is Not Found In The Software - Thermo Scientific RadEye SPRD Operating Instructions Manual

9.4 The RadEye shows an error message in the
display's top line
Please refer also to chapter 7.2. If one of the following failures
is indicated, then the instrument must be repaired by the
Thermo Scientific bench repair team:
HV-Error
Detect Err
EEPROM Err
Watchdog*
Please contact our Customer Service for more details.
*) Please see the failure description in the above referenced
chapter. If the failure was related to a strong electromagnetic
pulse scenario and the failure went away afterwards, then a
repair may not be necessary. A diligent observation of the Ra-
dEye SPRD proper operation after the failure is strongly rec-
ommended.
9.5

The RadEye is not found in the software

If the connection between the RadEye and the computer can't
be established with a selected serial port (COM port), then the
program shows the bellow message first:
RadEye SPRD
Pi/Ff 04.11.2014
DB-100 E 9-3