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ERROR SCREENS
The SapphIRe analyzer displays one of several error screens if certain problems occur.
The message is identified as an ERROR, WARNING, or ALARM. An error beep or
continuous alarm also occurs. Acknowledge these messages by pressing the ESC or
ENTER key. The acknowledgment returns the user to the previous screen layer.
Error Message
Application
processing error!
Clock update has
failed!
Measurement
problem
detected!
Spectrometer
communication
error!
Spectrometer is
not ready!
Table 4-3. Error Messages
Meaning
This is a general error message that indicates
there was an error during analysis or with an
application that doesn't allow the analyzer to
continue analysis. The second line of this
error message indicates specifically what
caused the error. Numerous fault conditions
could result in this error.
This error message indicates that the real-time
clock hardware could not be updated.
If any of the measurement flags are generated
during analysis (such as invalid purge, invalid
zero, fault, calibration overflow, calculation
overflow, A/D overflow/underflow), this error
may appear.
The data received from the spectrometer
controller board is not valid. This could be
caused by a communications error with the
spectrometer controller board.
This error message indicates that a component
in the spectrometer is not ready. This could be
caused by the chopper motor not operating at
the correct speed, or the IR source or detector
not functioning correctly.
If a message is not understood,
make a note of the second line
of the error screen, and call for
assistance.
Contact service for assistance.
This error message may be
disabled permanently by
pressing 1 on this error screen or
by shutting off the "Fault
action" parameter in the
preference menu from the
Analysis Setup Menu #1.
If this happens frequently, return
the instrument for service.
If this error is displayed wait a
few seconds and retry the
operation. Also check the
battery level and attempt to plug
into AC power if the level is
low. If the error persists, press 0
(zero) to identify error, and call
for assistance.
4-13
Chapter 4 Operation
Corrective Action
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