Codec Tieline Gateway User Manual page 87

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Help Panels
Support Panel
Feature
1 Close button
2 User manual link
3 Support website link
4 Email Tieline Support
5 Event History
6 Download
Logs
About Panel
Details in this panel displayed include the Toolbox and firmware version, as well as the codec
serial number. Note: The codec name displayed varies as per how many channels are enabled
in the codec. E.g. An 8 channel codec will display Gateway 8. The following image confirms
this is a 16 channel I/O unit named Gateway 16.
Feature
1 Close button
© Tieline Research Pty. Ltd. 2021
Description
Click to close the panel.
Click to open the codec user manual in a new browser, or view
support information (Note: the codec name displayed will vary by
product type)
Click to visit the support page on the Tieline website.
Click to email Tieline support.
Click to download user-viewable event logs
System
Click to download diagnostic information that can be sent to Tieline
support
Description
Click to close the panel.
Gateway and Gateway 4 Manual v1.2
87

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