Part Xxi Connecting Quickly - Codec Tieline Gateway User Manual

Troubleshooting SIP Registration
If a SIP account is not being registered please check the following:
1. Confirm all account registration information has been entered correctly.
2. Confirm the SIP Interface (SIP1 or SIP2) configured in the account is enabled.
3. Verify that the Via selected in the SIP1 or SIP2 interface settings corresponds with the
network interface being used by the codec to register the account. E.g. LAN1, LAN2 or Wi-
Fi.
21 Connecting Quickly
Product
Gateway 4
Gateway
8/16
Before creating a new IP connection adjust the following:
1. Attach power to the codec.
2. Attach an RJ45 Ethernet cable to one of the LAN ports on the codec's rear panel.
3. Attach headphones to the 6.35mm (1/4") headphone jack on the codec's front panel.
4. Verify the correct country is selected in the codec:
i. Press the SETTINGS
ii. Navigate to System and press the
iii. Navigate to Region and press the
iv. Use the navigation buttons to select your country of operation and press the
5. Make sure you know the IP address for dialing the destination codec.
Important Note: The country setting affects whether G.711 µ-Law (North America/Japan)
or A-Law (Europe/Australasia) coding is used over IP and SIP connections.
Creating a New Connection Program
The codec supports a large number of different connection programs. To load a program it is
necessary to launch the Toolbox HTML5 Web-GUI and perform the following steps:
1. Open the HTML5 Toolbox Web-GUI and click Connect in the Menu Bar, then select Program
Manager to launch the Program Manager panel. (See
for how to launch the Web-GUI).
2. Click the New Program button to open the wizard and:
· Click in the text box to name the new program.
· Click the Mix drop-down arrow to associate a custom matrix mix with the program if required.
· Select a program from the list of program types available.
3. Configure and save the new program using the procedure outlined in the section
Mono or Stereo
Load and Connect a Program
1. Press the HOME
2. Use the navigation buttons to select Programs and press the
© Tieline Research Pty. Ltd. 2021
Feature Notification
Programs Supports program connections using up to 4 channels of audio
Programs Supports program connections using up to 16 channels of audio,
depending on codec configuration purchased (between 8 and 16
channels available for purchase)
button.
Programs.
button to return to the Home screen.
Gateway and Gateway 4 Manual v1.2
button.
button.
Opening the HTML5 Web-GUI & Login
button.
Configuring
button.
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