Ion S5 /Ion Genestudio ™ S5 Systems Setup And Operation; Instrument Alarms And Events - Thermo Scientific Ion 520 User Manual

™
Ion S5 /Ion GeneStudio

Instrument alarms and events

Observation
Red "Alarms" and/or "Events" message in Main
Menu
Ion GeneStudio S5
Ion 520 ™ & Ion 530 ™ ExT Kit − Chef User Guide
Ion S5 ™ /Ion GeneStudio
™
S5 Systems setup and operation
Possible cause
• Available
software
updates were
detected.
• Connectivity
issues were
detected.
• Instrument did
not detect
required files
or hardware.
Appendix A Troubleshooting
™ S5 Systems setup and operation
Recommended action
Tap the red Alarms icon to see detailed
messages.
• If a message states "Newer
Software Available":
IMPORTANT!
After updates are
installed, the instrument must be
restarted.
a. In the main menu,
tap Settings4Check for
Updates.
b. Select the Released Updates
checkbox, then tap Update.
c. When installation is complete,
follow the onscreen prompts
to restart the instrument.
Note: In some cases,
the instrument restarts
automatically after software
installation.
• If a message states "No
Connectivity to Torrent Server",
"No Connectivity to ftp server",
or "Network Manager not
connected", disconnect and re-
connect the ethernet cable,
confirm that the router is
operational, and verify that the
network is up and running.
• For any other messages:
a. Power off the instrument:
On the home screen,
tap Settings4System
Tools4Shut Down4Shut
Down.
b. Wait 30 seconds, then press
the button on the side of the
instrument to power on the
instrument.
• If the red "Alarms" and/or "Events"
message still appears in the main
menu, contact Technical Support.
A
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