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Service Manual 020-000892-03 HS Series D13WU-HS/D13HD-HS...
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The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or (ii) the required international warranty fee has been paid.
Introduction This document provides technical information for assisting Christie qualified technicians in the servicing of the Christie HS Series projectors. Every effort has been made to make sure the information in this document is accurate and complete. However, due to continuing research all information is subject to change without notice.
Full power (100%) • North America • UK • EU • Russia • Korea • India • Australia/Nz • South Africa • Argentina Projector components Identify the main components of the projector. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Input/Output (I/O) panel Connects the projector to external devices. Cooling air vents (exhaust) Provides cooling to the projector. Keep these vents unobstructed to prevent the projector from overheating. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Identify the main component on the right side of the projector. Part name Description Cooling air vents (intake) Provides cooling to the projector. Keep these vents unobstructed to prevent the projector from overheating. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Components must be replaced with exact equivalents. Failure to do so may result in unsafe operation. Servicing live equipment Only Christie qualified technicians who are knowledgeable about the hazards associated with hazardous voltage, ultraviolet exposure, and high temperatures are authorized to assemble, install, and service Christie equipment.
Read all safety and warning guidelines before installing or operating the projector. This projector must be operated in an environment that meets the operating range specification. Use only the attachments and/or accessories recommended by Christie. Use of others may result in the risk of fire, shock, or personal injury.
• The instructions for the assembly, operation, and maintenance include clear warnings concerning precautions to avoid possible exposure to hazardous laser radiation. • Installing or replacing a lens must be done by a Christie qualified service technician to avoid exposure to dangerous emission levels.
Blow off particles with clean, dry deionized air. Check for dust build-up on blades. Inspect Blow off particles with clean, dry harness connection for proper seating. Never deionized air. touch or blow on the fan blade. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Do not spill liquids of any kind into the projector. Should an accidental spill occur, immediately unplug the projector and have it serviced by a qualified service technician. Power supplies Power supplies are not serviceable. Never open or attempt to service a power supply. Contact Christie for a replacement. HS Series D13 Service Manual...
Dust-free blower: Filtered dry nitrogen blown through an anti-static nozzle • Dust-free lens tissue, such as: Optowipes (18LAB022), Kim Wipes, or equivalent • For lens only: Lens cleaning solution • Cotton swabs with wooden stems only • Lens cleaning cloth/microfiber HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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2. Roll a lens tissue around a swab and soak it in coated optics cleaner solution. Tissue should be damp, but not dripping. 3. Gently wipe the surface with a figure-8 motion. Repeat this motion until the blemish is removed. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
D13HD-HS and D13WU-HS contain two kinds of modes: Factory and Service. Entering Factory mode Learn how to enter the Factory mode. 1. Turn on the projector. 2. On the remote or keypad, press the Auto, left, left, left buttons sequentially. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Color Firmware Light Combiner board board board wheel board engine Firmware version update Color wheel index Phosphor wheel index Factory reset ABC calibration ROD adjustment Focus adjustment Lens calibration ADC calibration HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Select Menu > Input Switching & PIP > Timing Detection Mode > OFF. c. Select Menu > Size & Position > Pixel Track. d. Use the right and left arrow keys to minimize video flicker. 2. Select Menu > Size & Position. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
• This projector has a built-in Class 4 laser module. Never attempt to operate the projector without all covers properly installed, unless instructed to do so in this manual for service. To perform the auto-brightness constant (ABC) calibration, complete the steps below: HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
The lens shift is moving smoothly. 1. Place the projector on a clean horizontal surface. 2. On the IR remote keypad, press Menu and select Configuration > Lens Setting. 3. Select Lens Calibration. 4. Press Enter. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
After a few seconds, the ADC calibration status changes from Doing to Done. Performing a video calibration To perform the video calibration, complete the steps below. Part name Description Test equipment Video generator (output level: 700 mv) HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
3. Project an image of 100 inch in a dark environment (< 2 Lux). 4. Enter Service mode. Entering Service mode on page 20. 5. Click Test Pattern, select the White Screen test pattern. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
1. Use the PC to project a Full Screen test pattern. 2. Adjust the lens zoom to its widest position. 3. Adjust the focus to make the picture as fuzzy as possible. 4. Measure the minimum imaging distance. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
• Do not adjust the set screws beyond two full turns in the clockwise direction to avoid equipment damage. The bore-sight adjustment on HS Series projectors is opposite to the bore-sight adjustment on E, G, and GS Series projectors. Adjust the three set screws with a M4 Allen key to make the image clear, crisp, and sharp.
64 Gray RGBW Inspection items • Check if the blue color level is supersaturated. • If the blue color level is supersaturated, the 64 Gray RGBW test pattern appears blurred and fuzzy. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Warning! If not avoided, the following could result in death or serious injury. • Do not look into the projector lens when the laser is on. The bright light may result in permanent eye damage. Part name Description Test equipment Video generator HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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Adjust the index upwards until blue does not appear smooth. b. Record the a index value. c. Adjust the index downwards until blue does not appear smooth. d. Record the b index value. e. Set the index value to (a+b)/2. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To perform the VGA port performance test, complete the following steps. 1. Connect the projector and video generator using a VGA cable. 2. Switch the signal source to VGA. The image of video generator should be projected. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To perform the DVI port performance test, complete the following steps. 1. Connect the projector and video generator using a DVI cable. 2. Switch the signal source to DVI. The image of video generator is projected. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To perform the 3D SYNC out port performance test, complete the following steps. 1. Connect the projector and RF emitter using a BNC cable. 2. Wear the 3D RF glasses. 3. Switch the signal source to 3D SYNC. The 3D image is projected. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To perform the USB A port performance test, complete the following steps. 1. Connect a U disk to the projector over the USB A port. 2. Switch the signal source to Card reader. The data of U disk is projected. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Chrome: Version 49 or higher is required. • Firefox: Version 46 or higher is required. • Safari: Not supported. To perform the network function test, complete the following steps. 1. Record the projector IP address. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Internet Explorer: IE8 for WinXP, IE9 or higher for Win7, and IE11 for Win8.1 or Win10 is required. • Chrome: Version 49 or higher is required. • Firefox: Version 46 or higher is required. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
3. On the IR remote keypad, press the Menu button and select Configuration > Communica- tions > Serial port > HDBaseT. 4. Set the PC Baud Rate to 115200. 5. Input the RS232 command (SYS?). HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
2. Download Christie presenter. a. Use Internet Explorer to navigate to http://192.168.1.100. b. Select Administrator for access type. c. Enter the password admin. d. Click Login. e. Click Download. f. Click Save. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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Select I want to manually reboot later. j. Click Finish. 4. Perform wireless testing. a. Select Christie Presenter. b. Select Search. c. Click OK. d. Enter the password what you want to set. e. Click OK. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
All screws must be properly installed and of the right type. Safety or warning labels All safety and warning labels must be visible. Connectors All interface connectors must be installed and functional. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To update the firmware on your projector, you must first set up your PC. To update the windows settings on your PC, complete the following steps. 1. Close all firewalls. 2. Set the HDD sleep timer to greater than two hours. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To update the firmware on your projector, you must install the firmware update utility on your PC. 1. Download the latest firmware program file from the Christie website (www.christiedigital.com). 2. Unzip the file to the desktop and open the folder created.
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For example, if the projector IP address is 192.168.000.100, set the computer IP address to 192.168.000.xxx, where xxx is not 100. c. On the Connect Projector to Computer tab, type the IP address of the projector. d. Click Next. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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7. On the Prepare to Update Projector tab, select your projector model name. Click Next. 8. Choose the firmware version that you want to upgrade to. click Next. The firmware upgrade procedure runs automatically and takes two hours to complete. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To perform a firmware recovery, complete the following steps. 1. Repeat steps 1 through 9 in the firmware upgrade process. Upgrading the firmware on page 42. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
3. When the Ethernet LED flashes twice, to power on the projector, press Power. 4. Connect the projector to the PC with a mini USB cable. 5. Download the latest firmware program file from the Christie website (www.christiedigital.com). a. Unzip the firmware file and save it to the desktop.
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The upgrade takes about eight minutes. The screen appears frozen during this time. Do not force a shutdown. Programming is completed once the LAN firmware upgrade finished successfully. 9. After the upgrade has finished, remove the power cord. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Description Magenta (solid) Shutter closed Projector is on, the image is blank, and the shutter is closed. Shutter open Projector is on, an image is displayed, and the shutter is open. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Refer to verify the IR remote keypad Is the IR remote keypad operation working? Refer to verify the Is the network connection network connection functioning? No fault found HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Turn off the unit ,then Hold the “power”Button, and press Is the PIN correct? the “Enter”button at the same time. PIN will be reset to default .(Default PIN:Sequentially press these keys:1.2.3.4.5) Normal operation HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Parts and module replacement Index of parts and modules The following table lists the parts and modules for HS series. Description Part number Fans Combiner cooling fan (#11) 003-005625-XX Power supply cooling fan (#8) 003-005624-XX System cooling fan (#1, 2, 3, 4, 5, 6, and 7)
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Keypad enter key—black 003-005282-XX PE bag 013-103264-XX Carton 013-103257-XX EPE bag 013-103260-XX Harnesses Power cord (JP) 003-005849-XX Power cord (US 15A) 003-005659-XX Power cord (US 20A) 003-005658-XX Accessories Remote control 003-005238-XX HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
5. To re-install the top cover, follow these steps in reverse order. Removing the rear cover The rear cover provides access to keypad board and AC inlet module. 1. Remove the top cover. Removing the top cover on page 64. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
The front cover provides access to the lens assembly and front IR sensors. 1. Remove the top cover. Removing the top cover on page 64. 2. Remove the LED board. Replacing the LED board on page 97. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
12. To re-install, follow these steps in reverse order. Removing the right-side cover The right-side of the projector is determined by facing forward from rear of the projector. 1. Remove the top cover. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
99. 3. Remove the front cover. Removing the front cover on page 65. 4. Remove the rear cover. Removing the rear cover on page 64. 5. Remove the keypad board. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Replacing fans 4, 5, 6, and 7 on page 72. 5. Remove the pump and radiator module. Removing the pump and radiator module on page 86. 6. Remove the laser driver board. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Replacing a projector’s foot The adjustable feet can be raised or lowered when positioning the projector to make sure it is level on all sides so the displayed image appears rectangular without any keystone. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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Projector covers and feet 1. Ensure the projector is in a secure position. Christie does not recommend having the projector overhang when replacing the feet, unless the projector is securely positioned. 2. Remove the top cover. Removing the top cover on page 64.
3. Remove the rear cover. Removing the rear cover on page 64. 4. To separate the fan from the rear cover, remove the 11 M3 screws with a Phillips #1 screwdriver. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
2. Remove the main board and main board bottom shielding. Replacing the main board and media board on page 99. 3. Remove the nine screws securing the thermal cooling fan module. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
5. Remove the left side cover. Removing the left-side cover on page 67. 6. Disassemble the shielding cover on the left of the power supply. Replacing the DC 12V power supply on page 87. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
64. 4. Remove the I/O board. Removing the I/O board on page 104. 5. Remove the front cover. Removing the front cover on page 65. 6. Remove the left-side cover. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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10. To remove fan 11, remove the three M3 screws with a Phillips #1 screwdriver. 11. Remove the rubber gasket from fan module. 12. Replace the affected fan. 13. To re-install, follow these steps in reverse order. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
• Do not look into the projector lens when the laser is on. The bright light may result in permanent eye damage. • A Christie qualified technician is required for lens removal and installation. To remove and install the lens, complete the following steps.
Replacing the blue1 and 2 laser driver board on page 105, Replacing the red laser driver board on page 106. 9. Release the two quick-disconnectors of the pump and radiator module. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
1. Remove the top cover. Removing the top cover on page 64. 2. Remove the main board and main board bottom shielding. Replacing the main board and media board on page 99. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To remove the combiner module, complete the following steps. 1. Remove the top cover. Removing the top cover on page 64. 2. Remove the main board and main board bottom shielding. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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Replacing the color wheel on page 78. 11. Remove the screw (indicated by the arrow) with a Phillips #1 screwdriver securing the engine lock spring. 12. Remove the DMD cold plate. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Removing the left-side cover on page 67. 7. Remove the power supply module from the projector. Replacing the DC 12V power supply on page 87. 8. Remove the laser driver board. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Removing the top cover on page 64. 2. Remove the main board and main board bottom shielding. Replacing the main board and media board on page 99. 3. Remove the rear cover. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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14. Remove the DMD. Replacing the DMD on page 81. 15. Remove the DMD mask from the light engine module. 16. Replace the light engine. 17. To re-install, follow these steps in reverse order. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Removing the filter-L switch To remove filter-L switch, complete the following steps. 1. Remove the top cover. Removing the top cover on page 64. 2. Remove the main board top shielding. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Replacing the main board and media board on page 99. 3. On the main board, unplug the filter-R switch connector. 4. On the right side cover, remove the two M3 screws with a Phillips #1 screwdriver. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To remove the pump and radiator module, complete the following steps. 1. Remove the top cover. Removing the top cover on page 64. 2. Remove the main board and main board bottom shielding. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Replacing the main board and media board on page 99. 3. Remove the rear cover. Removing the rear cover on page 64. 4. Remove the front cover. Removing the front cover on page 65. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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7. Remove the thermal switch harnesses from the clips. 8. Unplug the thermal switch connector. 9. Unplug the AC inlet connector. 10. Lift up the power supply module. 11. Release the harnesses from the cable tie. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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15. Unplug the main power supply to DC 12 power supply harness connector. 16. Lift the shielding cover on the left of the power supply. 17. Remove the two M3 screws with a Phillips #1 screwdriver and lift the mylar cover. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
5. Remove the left-side cover. Removing the left-side cover on page 67. 6. Remove the shielding cover on the left of the power supply. Replacing the DC 12V power supply on page 87. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
2. Remove the main board and main board bottom shielding. Replacing the main board and media board on page 99. 3. Remove the rear cover. Removing the rear cover on page 64. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
65. 5. Remove the left-side cover. Removing the left-side cover on page 67. 6. Remove the four M3 screws with a Phillips #1 screwdriver securing the AC inlet module. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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10. Remove the switch of AC inlet from the bracket. 11. Remove the corresponding M3 ground screw securing the ground lead. 12. Unplug the connector. 13. Unplug the negative pole of AC inlet. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
8. Remove the laser driver board. Replacing the blue1 and 2 laser driver board on page 105, Replacing the red laser driver board on page 106. 9. Remove the complete light engine. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Replacing the complete light engine on page 77. 7. Remove the color wheel. Replacing the color wheel on page 78. 8. Remove the combiner module. Replacing the combiner module on page 79. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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11. Separate the TEC module and plastic cover. 12. Replace the TEC module. When replacing the TEC module ensure the thermal grease is spread evenly. 13. To re-install, follow these steps in reverse order. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
3. Unplug the three connectors securing the LED board. Keypad to LED board Front IR Front IR 4. Replace the LED board. 5. To re-install, follow these steps in reverse order. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
2. On the LED board, unplug the corresponding front IR connector. 3. Remove the corresponding front IR sensor board from the hook of front cover. 4. Replace the front IR sensor board. 5. To re-install, follow these steps in reverse order. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To remove the main board, complete the following steps. 1. Remove the top cover. Removing the top cover on page 64. 2. To remove the main board top shielding, remove the nine screws with a Phillips #1 screwdriver. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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4. On the top side of the main board, disconnect the 23 connectors, indicated by the labels (A-X) in the image below. 5. Disconnect the five connectors on the bottom side of the main board, indicated by the labels (a- e) in the image below. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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White connector (20 pin) J16 FILTER WHEEL FPC cable (four pin) J18 FW SENSOR Composed of red, black, and white wires, a white connector, and a black wire tube (three pin) HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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6. Remove the harnesses from the clips. 7. Starting from the front side, lift the main board gently to disconnect the J27 connector on the bottom side of the main board. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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16. To remove the main board bottom shielding, remove the 12 M3 screws with a Phillips #1 screwdriver. 17. If replacing the main board, transfer the three standoff screws to the new board. 18. Replace the main board and/or the media board. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
6. On the bottom cover side, remove the hex screw with a M3 socket driver securing the I/O board module. 7. Remove the four M3 screws with a Phillips #1 screwdriver securing the shielding. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
2. Remove the main board and main board bottom shielding. Replacing the main board and media board on page 99. 3. To separate the affected laser driver board, remove the corresponding two M3 screws with a Phillips #1 screwdriver. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
1. Remove the top cover. Removing the top cover on page 64. 2. Remove the main board and main board bottom shielding. Replacing the main board and media board on page 99. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
To remove the keypad board, complete the following steps. 1. Remove the top cover. Removing the top cover on page 64. 2. Remove the keypad to LED board harnesses and keypad to main board harness from the clips. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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7. To remove the keypad, take out the keypad board. 8. Remove the mylar which is phased on the keypad board. 9. Replace the keypad board. 10. To re-install, follow these steps in reverse order. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
Replacing the TEC module on page 95. 5. To separate the DMD board from the DMD module, remove the six M3 screws with a Phillips #1 screwdriver. 6. Remove the DMD board. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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Printed circuit boards and sensors 7. Remove the DMD mylar from the DMD board. 8. Replace the DMD board. 9. To re-install, follow these steps in reverse order. HS Series D13 Service Manual 020-000892-03 Rev. 1 (12-2019)
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