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S e r v i c e M a n u a l 020-000802-03 H Series D12HD-H/D12WU-H...
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Performance specifications are based on information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the performance or use of this material.
Introduction This manual applies to the Christie H Series projection system and is intended for Christie accredited service technicians only. Refer to this manual for technical information required to service and maintain this product. • Every effort has been made to ensure the information in this document is accurate and reliable;...
Warning! Failure to comply with the following could result in death or serious injury. • Use only Christie approved power cords. Do not attempt operation if the AC supply and cord are not within the specified voltage and power range. Refer to the license label on the back of the projector for rated voltage and power.
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UV radiation. An evaluation of your workplace is advised to make sure employees are not exposed to cumulative radiation levels exceeding the government guidelines for your area. Be aware that some medications are known to increase sensitivity to UV radiation. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
To ensure you have the correct module and the projector module is replaced correctly, check module markings, parts lists, and the relevant disassembly and replacement procedures. • Components must be replaced with exact equivalents. Failure to do so may result in unsafe operation. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
2. Select "4. Lamp" by pressing Down button on the remote controller, and press Enter. 3. Select "Reset Lamp hours" by pressing Down button, and press Enter. 4. Select “1”, “2” or “Both” by pressing Down button to reset the lamp hour. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Firmware version update Color wheel index Reset lamp hour DA calibration Factory reset calibration calibration Adjustment Focus adjustment Re-write serial number Lens calibration calibration G sensor calibration Network test HDBaseT function test H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Select Menu > Size & Position > Pixel Track. d. Use the right and left arrow keys to minimize video flicker. 2. Select Menu > Size & Position. 3. Adjust Horz Position and Vert Position to the inner screen. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Warning! Failure to comply with the following could result in death or serious injury. • Do not stare into beam when the projector is on. The bright light may result in permanent eye damage. To preform the ABC calibration, complete the steps below: H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
To preform the lens calibration, complete the steps below. 1. Place the projector on a clean horizontal surface. 2. On the IR remote keypad, press Menu > Configuration > Lens Setting. 3. Select Lens Calibration. 4. Press Enter. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
1. On the IR remote keypad, press Menu > Size & Position > Size Presets > Full Size. 2. Enter Factory Mode, see Entering factory mode on page 9. 3. Select ADC Calibration > Help. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
1. On the IR remote keypad, press Menu > Size & Position > Size Presets > Full Size. 2. Enter Factory Mode, see Entering factory mode on page 9. 3. Select ADC Calibration > Help. After a few seconds, the ADC calibration status will change from Doing to Done. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
5. Set DA Home position to position of maximum brightness. Default value is Dual: 16. 6. Select DA. 7. Press Select, following Open > Close > Open to check whether DA is operating correctly. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
• Do not stare into beam when the projector is on. The bright light may result in permanent eye damage. Test equipment • A21 standard lens • Tapeline • M4 hex key H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
If the value does not meet the lens specification, adjust the three set screws with a M4 hex key. • If the value does meet the lens specification, do a boresight adjustment. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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Adjusting the boresight Notice. Failure to comply with the following may result in property damage. The boresight adjustment on H Series projectors is opposite to the boresight adjustment on E, G, and GS Series projectors. • To tighten the set screws, turn counterclockwise.
HDTV/Component port Test equipment DVD player Test signal YCbCr/YPbPr Inspection item HDTV performance test Inspection distance 1.8 to 2.2 m Criteria Check for abnormal color performance, line distortion, or noise on the screen H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Test equipment DVD player Test signal 720p, 1080p, 1080i Inspection item 3G-SDI performance test Inspection distance 1.8 to 2.2 m Criteria Check for abnormal color performance, line distortion, or noise on the screen. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Inspection distance 1.8 to 2.2 m Criteria Check for abnormal color performance, line distortion, or noise on the screen. To preform the video performance test by mini usb port, complete the following steps. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Display Port HDMI1 HDMI2 HDBaseT USB A Mini-USB RJ-45 NOTE: There must be more than two input signals. A “V” means the projectors can display the two sources at the same time. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Connect the PC and the projector RJ45 Port by LAN cable. b. Use Internet Explorer to navigate to http://192.168.0.100. c. Select Administrator for access type. d. Enter the password admin. e. Click Login. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
2. Select the signal source HDBaesT. 3. On the IR remote keypad, press Menu > Configuration > Communications > Serial port > HDBaseT. 4. Set the PC Baud Rate to 115200. 5. Input the RS232 command (SYS?). H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Select Administrator for access type. c. Enter the password admin. d. Click Login. e. Click Download. f. Click Save. 3. Install the Christie presenter. a. Double-click Christie Presenter. b. Click OK. c. Click Next. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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When the connection is OK, the PC shows a USB device disk. a. Select Christie Presenter. b. Select Search. c. Click OK. d. Enter the password what you want to set. e. Click OK. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Screws All screws should be properly installed and the correct type. Safety or warning All safety and warning labels must be visible. labels Connectors All interface connectors must be installed and functional. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Installing the firmware upgrade utility To update the firmware on your projector, you must install the firmware update utility on your PC. To install the firmware upgrade utility on your PC, complete the following steps. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Firmware 1. Download the latest firmware program file from the Christie website. 2. Unzip the file to the desktop and open the folder created. 3. Execute Wizard OPFU.EXE Upgrading the firmware Examples shown in the instructions may have minor differences compared to the actual firmware update for your specific projector model.
The screen appears frozen during this time. Do not force shut down. Programming is completed once the LAN firmware upgrade finished successfully. 9. After the upgrade has finished, remove the power cord. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Projector is in flash (LAN) update state Red (solid) Over-temperature Red (flashing) Fan failure Lamp is on - image is displayed SHUTTER LED Magenta (solid) Lamp is on - image is blank H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Is the image quality good? performance Refer to verify the IR remote Is the IR remote keypad keypad operation working? Refer to verify the network Is the network connection connection functioning? No fault found H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Is the interlock switch closed? closed position Measure the voltage of J2, pins 1 Replace the LVPS 13, and 15. Is the output 5V? Replace the main board and the keypad board. No fault found H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Does forget the PIN the “power”Button, and press Is the PIN correct? code the “Enter”button at the same time. PIN will be reset to default .(Default PIN:Sequentially press these keys:1.2.3.4.5) Normal operation H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
• NON-INSULATED DANGEROUS VOLTAGES MAY BE EXPOSED! Always power down and disconnect/disengage all power sources to the projector before servicing or cleaning. • CHRISTIE ACCREDITED SERVICE TECHNICIANS REQUIRED! All module replacement procedures must be performed by qualified service technicians. H Series Service Manual...
• Be careful not to dirty the glass of the lens module. • Be careful not to touch the motor of the lens module. • A Christie qualified technician is required to remove and install the lens. 1. Center the lens.
5. Release the fuse and replace the new one. Removing the fans 1 and 2 1. Open the trap door to loosen one captive screw with a M3 screwdriver. 2. Remove the lamp cover module. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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6. Unscrew two screws with a M3 screwdriver to remove the fan docking board. 7. Unscrew two screws with a M3 screwdriver to remove the cover rear fan button. 8. Replace the rear cover if required. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Removing the color wheel 1. Loosen one screw with a M3 screwdriver to open the color wheel cover. 2. Loosen three captive screws with a M3 screwdriverto take out the color wheel module. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
3. Remove ten screws with a M3 screwdriver securing top shielding. Removing the main board 1. Remove eight hex screws with a M3 socket driver and one hex screw with a M14 socket driver. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
R S T Item Male connector on Description Figure connector board J67 FAN1/FAN2/FAN3 White connector and black wire tube (12 pin) H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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White connector and black wire tube (5 pin) J17 LAMP1 White connector and black wire tube (5 pin) J40 H-SENSOR Composed of brown, red, black, yellow, and white wire, white connector (5 pin) H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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Composed of red, black, white, and blue wire, white connector and blue wire tube (4 pin) J51 THERMAL Composed of red, black, white, and blue wire, white connector and black wire tube (4 pin) H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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5. Remove two connectors securing main board module, then separate the input cover. 6. Loosen three screws with a M3 screwdriver and unplug two connectors to separate format board. 7. Remove the sponge securing the format board. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
9. Remove two hex standoffs with a M3 socket driver. 10. Remove nine screws with a M3 screwdriver, securing the main board bottom shielding. Removing the front cover and components 1. Pull down the filter cover then take out it. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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3. Remove six screws with a M3 screwdriver, tear off 3M tape and take out the cable from wire mount then securing the shielding. 4. Remove eleven screws with a M3 screwdriver securing the front cover module. 5. Remove four screws with a M3 screwdriver, then separate two switchs. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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Parts and module replacement 6. Take out two IR sensor boards from the front cover. 7. Loosen two screws with a M3 screwdriver securing the lens holder button. 8. Remove the IR lens. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
1. Remove ten screws with a M3 screwdriver securing the back shielding. 2. Remove twelve screws with a M3 screwdriver. 3. Remove the fuse holder by rotating it counter-clockwise. 4. To replace the fuse. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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7. Unplug two connectors and remove two screws with a M3 screwdriver to take out the rear cover connector board. 8. Remove two screws with a M3 screwdriver securing the interlock switch. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
10. Loosen two screws with a M3 screwdriver to separate the fan 3 module and back cover. 11. Separate the rubber and fan 3. Removing the left cover 1. Remove six screws with a M3 screwdriver securing the left cover module. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
2. Loosen two screws with a M3 screwdriver to separate right cover and keypad board module. 3. Remove six screws with a M3 screwdriver and two connectors to separate keypad board, keypad panel and enter key. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
2. Remove six screws with a M3 screwdriver for the screen, four for the plate. 3. Pull out the lamp driver 2 module then remove three connectors. 4. Loosen four screws with a M3 screwdriver to remove fan driver board. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
7. Loosen four standoffs (yellow) with a M3 socket driver and separate the lamp driver 1 from four spacer supports (blue). Removing the fan 4 1. Loosen three screws with a M3 screwdriver to remove the fan 4 module. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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3. Loosen four screws, two terminal screws with a M3 screwdriver, and one ground terminal screw to release cables and remove bracket. 4. Separate the cable and fuse holder. 5. Separate the bracket and AC inlet. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
3. Remove three screws with a M3 screwdriver to separate the fan 8 and bracket. 4. Remove five screws with a M3 screwdriver securing the fan 5 module and duct blower module. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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6. Remove six screws with a M3 screwdriver securing the fan 6 module and bracket. 7. Remove three screws with a M3 screwdriver to separate the fan 6 and bracket. 8. Loosen six screws with a M3 screwdriver to remove the engine module. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
2. Then remove two screws with a M2.6 screwdriver securing the dynamic aperture. 3. Remove one screw with a M2.6 screwdriver securing the photo sensor board. 4. Remove four screws with a M2.6 screwdriver securing the lamp housing. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
• Must paste a new thermal pad when assemble the heat sink. 1. Remove four screws with a M3 screwdriver securing the thermal module. 2. Remove four screws with a M3 screwdriver securing the DMD board. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
5. Take out the DMD mask then loosen four screws with a M3 screwdriver to remove the thermal module. Removing the color wheel docking board 1. Remove two screws with a M3 screwdriver and unplug one connector securing the color wheel docking board. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Parts and module replacement Removing the power supply 1. Remove nine screws with a M3 screwdriver securing the power supply. 2. Unplug four connectors (red) securing the power supply. 3. Remove two cables. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
2. Remove six screws with a M3 screwdriver and one extend wire securing the duct blower module and fan 7. Removing the projector feet 1. Unplug HDMI cable. 2. Remove four safety nuts then remove the projector feet. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
1. Loosen two screws with a M3 screwdriver to remove the HDMI extend board module. 2. Remove two screws with a M3 screwdriver and one hex to separate the bracket and HDMI extend board. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Warm-up time (to full output) 5 minutes max Maximum power 465W (Brightness mode):1180W +/-10% @110V (12 A) consumption 1100W +/-10% @220V (5.5 A) 370W (ECO mode):950W +/-10% @110V 880W +/-10% @220V H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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Temperature: Environment • 5 to 40°C (41 to 104°F) (0~2500ft) • 5 to 35°C (41 to 95°F) (2500~5000ft) • 5 to 30°C (41 to 86°F) (5000~10000ft) Humidity: • 0 to 90% non-condensing H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Manufacturing week (for example: 23 = The 23th week) Serial numbers This label represents the serial number for D12HD-H Projector. It is produced on the 23th week of 2015. Its serial number is 008. H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Service parts Main projector H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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Left cover white 003-005286-01 Rear cover 003-005348-01 Rear cover white 003-005288-01 Rear fan cover 003-005308-01 Power supply 003-005305-01 Bottom cover 003-005350-01 Bottom cover white 003-005237-01 Lamp 465W UHP H-Series 003-005309-01 Lamp driver 465W H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Service parts Top cover Item Part number Description 003-005301-01 Top cover Top cover white 003-005352-01 H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Service parts Left cover Item Part number Description 003-005279-01 Left cover 003-005343-01 Left cover white 003-005241-01 Coarse dust filter-3PK H-Series H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Service parts Right cover Item Part number Description 003-005280-01 Right cover white 003-005344-01 Right cover white 003-005283-01 Keypad cover 003-005346-01 Keypad cover white H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Service parts Bottom cover Item Part Number Description 003-005305-01 Bottom cover 003-005350-01 Bottom cover white 003-005311-01 PCB HDMI extend board 003-005306-01 Foot adjust 003-005296-01 Blower 70 X 70 X 25mm H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Service parts Front cover Item Part Number Description 003-005307-01 Net iron front module 003-005351-01 Net iron front white 003-005284-01 IR lens button 003-005347-01 IR lens button white 003-005313-01 PCB IR board H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Rear cover 003-005348-01 Rear cover white 003-005315-01 PCB LED board rear 003-005314-01 PCB fan connector board 003-005269-01 Fuse 10A 250V 003-005270-01 Fuse 20A 250V 003-005277-01 Fan axial 120 X 120 X 38 mm H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Service parts Rear fan cover Part Number Description 003-005277-01 Fan axial 120 X 120 X 38 mm 003-005288-01 Cover rear fan 003-005316-01 PCB fan docking board H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
Carton 784 x 660 x 387 mm prime 003-005294-01 Cushion bottom EPE 003-005295-01 Cushion top EPE 013-102446-01 Bag EPE 1000 mm x 700 mm 013-102445-01 Bag PE 1000 mm x 730 mm 003-005238-01 Remote control H Series Service Manual 020-000802-03 Rev. 1 (12-2016)
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