Yealink SIP-T5 Series Administrator's Manual page 528

Time interval ranges from 1 to 20 (in seconds).
For example :
account.1.acd.call_information = 806<1 > 1005<2 > 1234
The phone will dial out the call center number 806, wait for 1s, automatically enter the user ID 1005,
wait for 2s, automatically enter the password 1234 when you press the In/Out (LogIn/Out) soft key on
the phone.
Note: It works only if "account.X.sip_server_type" is set to 12 (Star2Star).
Permitted
String
Values
Default Blank
Parameter account.X.acd.refresh_url
It configures the URL the phone sends when the ACD agent logs into/logs out of the ACD system, or
refreshes the status (you press the In/Out (LogIn/Out) or Refresh soft key on the phone).
Description
Note: It works only if "account.X.sip_server_type" is set to 12 (Star2Star).
Permitted
String
Values
Default Blank
Parameter account.X.acd.away_url
It configures the URL the phone sends when the ACD agent changes the status to away (you press
the Away soft key on the phone).
For example :
account.1.acd.away_url= http://portal-dev.star2star.com:8181/yealink/reason_code_respon-
se?reason_code=#REASONCODE&agent_extension=ext_843 85&agent_location= starbox_628&a-
Description
gent_phone=94&customer_id=435s
#REASONCODE will be automatically replaced with the away code you entered when the URL is
sent to the server.
Note: It works only if "account.X.sip_server_type" is set to 12 (Star2Star) and "accoun-
t.X.acd.unavailable_reason_enable" is set to 1 (Enabled).
Permitted
String
Values
Default
Blank
Parameter account.X.acd.available_url
It configures the URL the phone sends when the ACD agent changes the status to available (you
press the Avail soft key on the phone).
Description
Note: It works only if "account.X.sip_server_type" is set to 12 (Star2Star).
Permitted
String
Values
Default
Blank
[1]
X is the account ID. For T57W/T54W/T48U/T48S/T48G/T46U/T46S/T46G/T29G, X=1-16; for
T53W/T53/T43U/T42G/T42U/T42S, X=1-12; for T41P/T41S/T27G, X=1-6; for T40P/T40G/T23P/T23G, X=1-3; for T21
(P) E2, X=1-2; for T19(P) E2/CP920, X=1.
[1]
[1]
[1]
Configuration Parameters
<MAC>.cfg
<MAC>.cfg
<MAC>.cfg
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