System Log Issues; Fail To Export The System Log To A Provisioning Server (Ftp/Tftp Server); Fail To Export The System Log To A Syslog Server; Protocols And Ports Issues - Yealink SIP-T5 Series Administrator's Manual

Ensure that the configuration is applicable to the IP phone model.
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The configuration may depend on support from a server.
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System Log Issues

Fail to export the system log to a provisioning server (FTP/TFTP server)

Do one of the following:
Ensure that the FTP/TFTP server is downloaded and installed on your local system.
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Ensure that you have configured the FTP/TFTP server address correctly via the web user interface on your IP
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phone.
Reboot the phone. The configurations require a reboot to take effect.
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Fail to export the system log to a syslog server

Do one of the following:
Ensure that the syslog server can save the syslog files exported from the IP phone.
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Ensure that you have configured the syslog server address correctly via the web user interface on your IP phone.
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Reboot the phone. The configurations require a reboot to take effect.
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Protocols and Ports Issues

What communication protocols and ports do Yealink IP phones sup-
port?
Source
Source IP Source Port
Device
1024~65535 SIP Server
1024~65535
IP IP address of
phones IP phones
1024~65535 File server
1024~65535
1024~65535
Destination Destination
Device
IP address
IP phone or
of IP phone
2~65535 voice gate-
way
IP address
IP address
TR-069
Server
IP address
of file server
IP address
Remote
phone book
phone book
server
IP address
AA
DHCP IP address
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Server
Destination
Port (Listen-
IP
ing port)
Determined
by des-
or voice tination
gateway device.
Determined
by des-
of SIP UDP/TCP
tination
server
device.
Determined
by des-
of TR-069
tination
server
device.
Determined
by des-
tination
device.
Determined
of remote by des-
tination
server device.
Determined
by des-
of AA tination
device.
67
of DHCP
Troubleshooting Solutions
Description of des-
Protocol
tination port
RTP protocol port, it is
UDP used to send or receive
audio stream.
SIP protocol port, it is
used for signaling inter-
action with SIP server.
TR-069 protocol port, it is
TCP used to communicate
with TR-069server.
HTTP protocol port, it is
TCP
used to download file.
HTTP protocol port, it is
TCP used to access the
remote phone book.
HTTP protocol port, it is
TCP used for AA com-
munication.
DHCP protocol port, it is
UDP
used to obtain IP address
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