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Related Manuals for Yealink SIP-T42G
Summary of Contents for Yealink SIP-T42G
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Page 2: Declaration Of Conformity
Copyright Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD. -
Page 3: Class B Digital Device Or Peripheral
Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com. -
Page 4: Gnu Gpl Information
GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293. -
Page 5: About This Guide
About This Guide About This Guide Thank you for choosing the SIP-T42G IP phone, an ultra-elegant Gigabit IP phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network. -
Page 6: Changes For Release 81, Guide Version 81.10
User Guide for the SIP-T42G IP Phone Changes for Release 81, Guide Version 81.10 The following section is new: Key Tone on page Major updates have occurred to the following sections: Basic Network Settings on page Language on page ... -
Page 7: Changes For Release 80, Guide Version 80.20
About This Guide Major updates have occurred to the following sections: Icon Instructions on page LED Instructions on page Web User Interface on page Call Forward on page Changes for Release 80, Guide Version 80.20 The following section is new: Logo Customization on page ... -
Page 8: Changes For Release 73, Guide Version 73.16
User Guide for the SIP-T42G IP Phone Changes for Release 73, Guide Version 73.16 The following sections are new: BLF List on page Call Completion on page Major updates have occurred to the following sections: LED Instructions on page ... -
Page 9: Changes For Release 71, Guide Version 71.90
About This Guide Changes for Release 71, Guide Version 71.90 Major updates have occurred to the following sections: Phone Status on page Directory on page Remote Phone Book on page xiii... - Page 10 User Guide for the SIP-T42G IP Phone...
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Page 11: Table Of Contents
Table of Contents Table of Contents About This Guide ................ix In This Guide ................................ix Summary of Changes ............................ix Changes for Release 81, Guide Version 81.15 ..................ix Changes for Release 81, Guide Version 81.10 ..................x Changes for Release 80, Guide Version 80.95 ..................x Changes for Release 80, Guide Version 80.60 .................. - Page 12 User Guide for the SIP-T42G IP Phone Registration ................................19 Idle Screen ................................20 Entering Data and Editing Fields........................20 Customizing Your Phone ............. 23 General Settings ..............................23 Power Saving ..............................23 Backlight ................................26 Language................................27 Time & Date ................................ 27 Administrator Password ..........................
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Page 13: Table Of Contents
Table of Contents Ending Calls ................................83 Redialing Numbers ............................... 83 Recent Call In Dialing ............................83 Auto Answer ................................84 Auto Redial ................................85 Call Completion ..............................86 ReCall ..................................87 Call Mute .................................. 87 Mute a Call ................................88 Mute While Dialing ............................ - Page 14 User Guide for the SIP-T42G IP Phone Configuring the Intercom Feature on the IP Phone................130 Using Intercom ..............................132 Multicast Paging ..............................133 Sending RTP Stream ............................134 Receiving RTP Stream ........................... 136 Using Multicast Paging ..........................138 Music on Hold (MoH) ............................139 Automatic Call Distribution (ACD) .......................
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Page 15: Overview
User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP-T42G IP phone are the LCD screen and the keypad. - Page 16 User Guide for the SIP-T42G IP Phone Hardware component instructions of the SIP-T42G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Default account • Call information—caller ID, call duration ①...
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Page 17: Icon Instructions
Overview phone disconnects from the line. Icon Instructions Feature Status Icons Icons appearing on the status bar are described in the following table: Icons Description Network is unavailable Hands-free speakerphone mode Handset mode Headset mode Voice Mail Auto Answer Do Not Disturb (DND) Ringer volume is 0 Phone Lock Missed Calls... -
Page 18: Other Icons
User Guide for the SIP-T42G IP Phone Icons Description Registering Register failed DND is enabled on this line Call forward is enabled on this line Icon indicator (associated with ACD) Icon Description The ACD state is available The ACD state is unavailable... -
Page 19: Led Instructions
Overview Icon indicator (associated with call history) Icon Description Received Calls Placed Calls Missed Calls Forwarded Calls Icon indicator (associated with contact) Icon Description The contact icon LED Instructions Power Indicator LED LED Status Description Solid red The phone is initializing. Fast flashing red (300ms) The phone is ringing. - Page 20 User Guide for the SIP-T42G IP Phone Line key LED (configured as a BLF key or BLF List key) LED Status Description Solid green The monitored user is idle. Fast flashing red (200ms) The monitored user receives an incoming call.
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Page 21: User Interfaces
LED are configurable via web user interface. You can also customize the BLF key LED status and BLF key behavior. For more information, contact your system administrator. User Interfaces Two ways to customize configurations of your SIP-T42G IP phone: The user interface on the IP phone. ... -
Page 22: Web User Interface
User Guide for the SIP-T42G IP Phone phone with the available options from the phone user interface, refer to Customizing Your Phone on page 23. For a better understanding of the menu structure, please refer to Appendix B – Menu Structure Note on page 171. - Page 23 Overview Options Phone User Interface Web User Interface --Contact Management --Directory --Local Directory √ --Blacklist √ --Remote Phone Book --Call History Management √ --Search Source List in Dialing --Logo Customization --Headset Use √ --DSS Keys √ --Account Registration √ --Dial Plan --Emergency Number --Live Dialpad --Hotline...
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Page 24: Documentations
√ Note The table above lists most of the feature options. Please refer to the relevant sections for more information. Documentations The following table shows documentations available for the SIP-T42G IP phone. Name Contents Where found Language Basic call features and... -
Page 25: Getting Started
Idle Screen Entering Data and Editing Fields If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents The following components are included in your SIP-T42G IP phone package: SIP-T42G IP Phone ... -
Page 26: Optional Accessories
Quick Start Guide Check the list before installation. If you find anything missing, contact your system administrator. Optional Accessories The following items are optional accessories for your SIP-T42G IP phone. You need to purchase them separately if required. -
Page 27: Phone Installation
Wireless Headset Adapter EHS36 Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. Phone Installation If your phone is already installed, proceed to Phone Initialization on page 16. - Page 28 User Guide for the SIP-T42G IP Phone Attach the stand or the optional wall mount bracket Desk Mount Method Wall Mount Method (Optional) The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone is Note mounted vertically.
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Page 29: Power Over Ethernet
The IP phone should be used with Yealink original power adapter (5V/1.2A) only. The use of the third-party power adapter may cause the damage to the phone. Power over Ethernet With the included or a regular Ethernet cable, the SIP-T42G IP phone can be powered from a PoE-compliant switch or hub. -
Page 30: Phone Initialization
User Guide for the SIP-T42G IP Phone To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. If in-line power is provided, you don’t need to connect the phone to the power adapter. Make Note sure the switch/hub is PoE-compliant. -
Page 31: Phone Status
Getting Started Phone Status You can view phone status via phone user interface or web user interface. Available information of phone status includes: Network status (IPv4 status or IPv6 status, IP mode and MAC address). IPv4 uses a 32-bit address. IPv6 is an updated version of the current Internet Protocol to meet the increased demands for unique IP addresses, using a 128-bit address. -
Page 32: Basic Network Settings
User Guide for the SIP-T42G IP Phone The phone status is displayed on the first page of the web user interface. If IP mode of the phone is configured as IPv4 & IPv6, you can enter either of them in the Note browser’s address bar to view the phone status. -
Page 33: Registration
The SIP-T42G IP phone supports up to 12 accounts. If your phone is not registered, you may have to register it. For more information on... -
Page 34: Idle Screen
User Guide for the SIP-T42G IP Phone Idle Screen If the phone has successfully started up, the idle LCD screen will be displayed as below. The idle screen displays the label of the default account, time and date, and four soft keys. -
Page 35: Input Mode
Getting Started Input Mode Keypad (initials in capitals) 7pqrsPQRS pqrs7ß Ѕ pqrs7ß Ѕ PQRS7Ѕ TUV8ÙÚÛ 8tuvTUV tuv8ù ú û ü tuv8ù ú û ü Ü 9wxyzWXY wxyz9ý Þ wxyz9ý Þ WXYZ9Ý Þ space space space *.,'?!\-()@/: *.,'?!\-()@/: *.,'?!\-()@/: *.,'?!\-()@/: _;+&%=<> _;+&%=<>... - Page 36 User Guide for the SIP-T42G IP Phone If you want to Then you can is not available. Press the keypad key , or press Key: If it is in the uppercase (ABC soft key), uppercase and lowercase (Abc soft key) or lowercase (abc soft key) input mode, it will provide the space character.
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Page 37: Customizing Your Phone
Customizing Your Phone Customizing Your Phone You can customize your SIP-T42G IP phone by personally configuring certain settings, for example, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers. - Page 38 User Guide for the SIP-T42G IP Phone If the screen saver is enabled on your phone, power-saving mode will still occur. You can configure the following power-saving settings: Office Hour Idle Timeout (minutes) Power saving is configurable via web user interface only.
- Page 39 Customizing Your Phone Enter the starting time and ending time respectively in the desired day field. Click Confirm to accept the change. Configuring the Idle Timeout via Web User Interface Idle Timeout specifies the period of time before the IP phone enters power-saving mode. The following three types of idle timeout you can configure: Office Hours Idle TimeOut: Configures the idle timeout for office hours.
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Page 40: Backlight
User Guide for the SIP-T42G IP Phone The default value is 10, you can set to 1-30. Click Confirm to accept the change. Backlight You can configure the backlight to adjust the brightness of the LCD screen. Backlight status on the LCD screen can be configured from the following options: Always On: Backlight is on permanently. -
Page 41: Language
Customizing Your Phone Language The default language of the phone user interface is English. If the language of your web browser is not supported by the phone, the web user interface will use English by default. You can change the language for the phone user interface and the web user interface respectively. To change the language for the phone user interface: Press Menu->Settings->Basic Settings->Language. - Page 42 User Guide for the SIP-T42G IP Phone The default time zone is “+8”. Enter the domain name or IP address of SNTP server in the NTP Server1 and NTP Server2 field respectively. Press , or the Switch soft key to select the desired value from the Daylight Saving field.
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Page 43: Administrator Password
Customizing Your Phone There are 7 available date formats. For example, for the date format “WWW DD MMM”, “WWW” represents the abbreviation of the weekday, “DD” represents the two-digit day, and “MMM” represents the first three letters of the month. The date formats available: Example (2016-09-05) Date Format... -
Page 44: Key As Send
User Guide for the SIP-T42G IP Phone Key As Send You can set the "#" key or "*" key to perform as a send key while dialing. To configure key as send via phone user interface: Press Menu->Features->Key As Send. - Page 45 Customizing Your Phone Press , or the Switch soft key to select Enabled from the Lock Enable field. Press , or the Switch soft key to select the desired type from the Lock Type field. Enter the desired interval of automatic phone lock in the Lock Time Out field. The default timeout is 0.
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Page 46: Audio Settings
User Guide for the SIP-T42G IP Phone Press the OK soft key to unlock the phone. The icon disappears from the LCD screen. You can long press or wait for a period of time (if configured) to lock the phone again. -
Page 47: Ring Tones
Customizing Your Phone When the phone is ringing: Press to adjust the ringer volume. You can also press to adjust the ringer volume when selecting a ring tone. For more information, refer to Ring Tones on page 33. If the ringer volume is adjusted to minimum, the icon will appear on the LCD screen. - Page 48 User Guide for the SIP-T42G IP Phone To select a ring tone for the account via phone user interface: Press Menu->Settings->Basic Settings->Sound->Ring Tones. Press to select the desired account and then press the Enter soft key. Press to select the desired ring tone.
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Page 49: Key Tone
Customizing Your Phone You can only delete the custom ring tone by clicking Del when selecting the desired custom ring tone in the Ring Type field. The priority of ring tone for an incoming call on the phone is as follows: Note Contact ring tone (refer to Adding... -
Page 50: Contact Management
User Guide for the SIP-T42G IP Phone BLF ring type is configurable via web user interface at the path Features->Call Pickup. Contact Management This section provides the operating instructions for managing contacts. Topics include: Directory Local Directory Blacklist ... -
Page 51: Local Directory
Customizing Your Phone The LCD screen will display the list(s) in the adjusted order. Click Confirm to accept the change. Note The list(s) to access for Directory soft key is configurable via web user interface only. the directory via phone user interface: view Press the Directory soft key when the phone is idle. -
Page 52: Adding Groups
User Guide for the SIP-T42G IP Phone the local directory. Note on the provisioning server. For more information, contact Local directory can be backed up your system administrator. Adding Groups To add a group to the local directory: Press the Directory soft key. - Page 53 Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page , press Menu->Directory->Local Directory to enter the local directory. Select the desired contact group.
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Page 54: Adding Contacts
User Guide for the SIP-T42G IP Phone The LCD screen prompts the following warning: Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all groups by pressing the Option soft key, and then select Delete All. - Page 55 Customizing Your Phone from the local directory. Press , or the Switch soft key to select the desired ring tone from the Ring field. If Auto is selected, this contact will use the ring tone according to the priority: Group ring tone (refer to Adding Groups) >Account ring tone (refer to...
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Page 56: Editing Contacts
User Guide for the SIP-T42G IP Phone Editing Contacts To edit a contact in the local directory: Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. -
Page 57: Placing Calls To Contacts
Customizing Your Phone The LCD screen prompts the following warning: Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all contacts by pressing the Option soft key, and then select Delete All. Placing Calls to Contacts To place a call to a contact from the local directory: Press the Directory soft key. - Page 58 User Guide for the SIP-T42G IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory refer to Directory on page , press Menu->Directory->Local Directory to enter the local directory.
- Page 59 Customizing Your Phone Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, continue?". Click OK to complete importing the contact list. To import a CSV contact list file via web user interface: Click on Directory->Local Directory.
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Page 60: Blacklist
User Guide for the SIP-T42G IP Phone At least one item should be selected to be imported into the local directory. Click Import to complete importing the contact list. To export a contact list via web user interface: Click on Directory->Local Directory. -
Page 61: Remote Phone Book
Customizing Your Phone If Auto is selected, the phone will use the default account when placing calls to the contact from the blacklist directory. Press the Add soft key to accept the change or the Back soft key to cancel. To add a contact to the blacklist directory from the local directory: Press Directory soft key. - Page 62 User Guide for the SIP-T42G IP Phone Configuring an Access URL To configure an access URL for a remote phone book via web user interface: Click on Directory->Remote Phone Book. Enter the access URL in the Remote URL field. Enter the name in the Display Name field.
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Page 63: Call History Management
Click Confirm to accept the change. Call History Management The SIP-T42G IP phone maintains call history lists of Placed Calls, Received Calls, Missed Calls and Forwarded Calls. Each call history list supports up to 100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list. -
Page 64: Placing A Call From History Records
User Guide for the SIP-T42G IP Phone Placing a Call from History Records To place a call from the call history list: Press the History soft key. Press to switch among all, missed, placed, received and forwarded call lists. Press to select the desired entry. -
Page 65: Disabling History Record
Customizing Your Phone The LCD screen prompts “Delete all the call records?”. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. Disabling History Record To disable history record via phone user interface: Press Menu->Features->History Setting. Press , or the Switch soft key to select Disabled from the History Record field. - Page 66 User Guide for the SIP-T42G IP Phone The LCD screen will display search results in the adjusted order. Click Confirm to accept the change. Note Search source list in dialing is configurable via web user interface only. To search for an entry in the enabled search source lists: Pick up the handset, press the Speakerphone key or press the line key.
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Page 67: System Customizations
Customizing Your Phone System Customizations Logo Customization You can upload your custom logo which will be displayed on the idle screen. To upload a custom logo via web user interface: Click on Features->General Information. Select Custom logo from the pull-down list of Use Logo. Click Browse to locate the logo file from your local system. -
Page 68: Headset Use
User Guide for the SIP-T42G IP Phone Headset Use If you want to use a headset, physically connect your headset and activate the headset mode for use. For more information on physically connecting a headset, refer to Phone Installation page 13. -
Page 69: Dual Headset
Customizing Your Phone Select Enabled from the pull-down list of Headset Prior. Click Confirm to accept the change. To use headset prior, you should activate the headset mode in advance: Physically connect the headset. Press to activate the headset mode. If headset prior is enabled, the headset mode will not be deactivated until you press the Headset Note key again. -
Page 70: Dss Keys
DSS Keys There are two types of DSS keys: Line Keys and Programable Keys. Details will be introduced in the following. The SIP-T42G IP phone supports 15 line keys and 11 programable keys. Line Keys You can assign predefined functionalities to line keys. You can also define a label for a line key feature which will appear on the LCD screen. - Page 71 Customizing Your Phone (Optional.) Enter the corresponding value in the Extension field. Press the Save soft key to accept the change or the Back soft key to cancel. Line key is configurable via web user interface at the path Dsskey->Line Key. Note When the phone is idle, you can also long press the line key to configure it directly on the phone.
- Page 72 User Guide for the SIP-T42G IP Phone The following table lists the page icon to indicate different statuses: Icon Description Fast flashing: The BLF monitored user receives an incoming call on the non-current page. The line receives an incoming call on the non-current page.
- Page 73 Customizing Your Phone XML Group XML Browser LDAP Conference Forward Transfer Hold Group Listening Zero Touch Phone Lock Retrieve Call Directory For the features not listed above, refer to Basic Call Features on page Advanced Phone...
- Page 74 User Guide for the SIP-T42G IP Phone Type (Speed Dial) Dependencies: Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the number you want to dial out) Usage: Press the Speed Dial key to dial out the number specified in the Value field, using the account selected from the Account ID field.
- Page 75 Customizing Your Phone Call Park You can use this key feature to park a call. Type (Key Event) Dependencies: Key Type (Call Park) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the call park code) Usage: Press the Call Park key on your phone to park a call.
- Page 76 User Guide for the SIP-T42G IP Phone field. XML Group You can use this key feature to quickly access a remote group in your remote phone book. You should configure remote phone book in advance. For more information, refer to...
- Page 77 Customizing Your Phone Value (the number you want to add to the conference) Usage: Press the Conference key during an active call to set up a conference with the number specified in the Value field. If the Value field is left blank, the key performs the same as the soft key Note...
- Page 78 User Guide for the SIP-T42G IP Phone When the transfer mode via DSS key is New Call, press the Transfer key to place a new call to the number specified in the Value field. Note Transfer mode via DSS key is configurable via web user interface at the path Features->Transfer->Transfer Mode via Dsskey.
- Page 79 Customizing Your Phone Type (Key Event) Dependencies: Key Type (SMS) Label (key label displayed on the LCD screen) Usage: Press the SMS key when the phone is idle to access text message. Group Listening You can use this key feature to activate the Speakerphone and Handset/Headset mode at the same time.
- Page 80 User Guide for the SIP-T42G IP Phone Usage: Press the URL key to trigger the phone to send an HTTP GET request containing the URL specified in the Value field. Phone Lock You can use this key feature to immediately lock your phone instead of long pressing .
- Page 81 Customizing Your Phone (Optional.) Select the desired line from the Account ID field. (Optional.) Enter the string that will appear on the LCD screen in the Label field. (Optional.) Enter the corresponding value in the Value field. Press the Save soft key to accept the change or the Back soft key to cancel. To customize programable keys via web user interface: Click on Dsskey->Programable Key.
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Page 82: Account Management
Usage: Press the Switch Account Down key to scroll down the account list to select the desired default account. Account Management You can register one or multiple accounts on the SIP-T42G IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account. - Page 83 Customizing Your Phone Multiple accounts: To disable an account via phone user interface: Press Menu->Settings->Advanced Settings (default password: admin) ->Accounts. Select the desired account and then press the Enter soft key. Select Disabled from the Activation field. Press the Save soft key to accept the change or the Back soft key to cancel. Registering an account is configurable via web user interface at the path Account->Register.
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Page 84: Dial Plan
User Guide for the SIP-T42G IP Phone Dial Plan Dial plan is a string of characters that governs the way your SIP-T42G IP phone processes the inputs received from your phone keypad. The SIP-T42G IP phone supports the following dial plan features: Replace Rule ... - Page 85 Customizing Your Phone as “Prefix: 1” and “Replace: 1234”, when you try to dial out the number “1234”, you just need to enter “1” on the phone and then press the Send soft key. To add a replace rule via web user interface: Click on Settings->Dial Plan->Replace Rule.
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Page 86: Dial Now
User Guide for the SIP-T42G IP Phone Click Del to delete the replace rule(s). is configurable Note Replace rule via web user interface only. Dial Now You can configure one or more dial now rules (up 100) on your phone. When the dialed number matches the dial now string, the number will be dialed out automatically. -
Page 87: Area Code
Customizing Your Phone period of time. To configure the delay time for dial now rule via web user interface: Click on Features->General Information. Enter the time between 0 and 14 (seconds) in the Time Out for Dial Now Rule field. The default value is “1”. -
Page 88: Block Out
User Guide for the SIP-T42G IP Phone For more information on the valid values for the Account field, refer to Replace Rule page 70. Click Confirm to accept the change. The default value of minimum and maximum length is 1 and 15 respectively. -
Page 89: Emergency Number
Customizing Your Phone Click Confirm to add the block out number. Note is configurable Block out number via web user interface only. Emergency Number Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when necessary. -
Page 90: Live Dialpad
User Guide for the SIP-T42G IP Phone Live Dialpad You can enable live dialpad feature on the SIP-T42G IP phone, which enables the IP phone to automatically dial out a phone number without pressing the send key. You can also configure a delay, and then the phone will dial out the phone number automatically after the designated period of time. - Page 91 Customizing Your Phone Press the Save soft key to accept the change or the Back soft key to cancel. Hotline is configurable via web user interface at the path Features->General Information.
- Page 92 User Guide for the SIP-T42G IP Phone...
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Page 93: Basic Call Features
Basic Call Features Basic Call Features The SIP-T42G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. -
Page 94: Placing Calls
User Guide for the SIP-T42G IP Phone Placing Calls You can place a call in one of three ways using your SIP-T42G IP phone: Using the handset Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party. - Page 95 The SIP-T42G IP phone can handle a maximum of 50 calls at one time. To place multiple calls: You can have more than one call on your SIP-T42G IP phone. To place a new call during an active call, do one of the following: Press the line key.
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Page 96: Answering Calls
User Guide for the SIP-T42G IP Phone Answering Calls When you are not in another call, you can answer a call in one of three ways: Using the handset Using the speakerphone Using the headset You can reject incoming calls by pressing the X key or the Reject soft key. You can also activate Note Do Not Disturb mode to ignore the incoming calls without ringing on your phone. -
Page 97: Ending Calls
Basic Call Features Press or the Answer soft key. The incoming call is answered and the original call is placed on hold. Ending Calls To end a call: Do one of the following: If you are using the handset, press , the EndCall soft key or hang up the handset. -
Page 98: Auto Answer
User Guide for the SIP-T42G IP Phone Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Note Recent call in dialing is configurable via web user interface only. To view placed calls list when the phone is on the dialing screen: Pick up the handset, press the Speakerphone key or press the line key. -
Page 99: Auto Redial
Basic Call Features For more information, refer to Keep Mute on page 88. To configure auto answer via phone user interface: Press Menu->Features->Auto Answer. Press , or the Switch soft key to select the desired account from the Line ID field. -
Page 100: Call Completion
User Guide for the SIP-T42G IP Phone To use auto redial: When the called party is busy, the following prompt will appear on the LCD screen of the phone: Press the OK soft key to activate auto redial. The LCD screen prompts the following: Wait for the designated period of time or press the OK soft key to redial the phone number. -
Page 101: Recall
Basic Call Features Press the OK soft key, the phone returns to the idle screen and call completion is activated. When the called party becomes idle, the following prompt appears on the LCD screen of the phone: Press the OK soft key to redial the number. Call completion is not available on all servers. -
Page 102: Mute A Call
User Guide for the SIP-T42G IP Phone Call mute applies to all modes (Handset, Headset and Speakerphone). Mute a Call To mute a call: Press during an active call. The mute key LED illuminates solid red. The LCD screen indicates that the call is now muted. -
Page 103: Call Hold/Resume
Basic Call Features The mute key LED goes out. Call Hold/Resume You can place an active call on hold. Only one active call can be in progress at any time. Other calls can be made and received while placing the original call on hold. When you place a call on hold, your IP PBX may play music to the other party while waiting. -
Page 104: Do Not Disturb (Dnd)
User Guide for the SIP-T42G IP Phone Do Not Disturb (DND) You can use DND to reject incoming calls automatically on the phone. The prompt message "n New Missed Call(s)" ("n" indicates the number of missed calls, e.g., 1 New Missed Call(s)) will appear on the LCD screen, and callers will receive a busy message. - Page 105 Basic Call Features To configure the DND mode via web user interface: Click on Features->Forward&DND. In the DND block, mark the desired radio box in the Mode field. Click Confirm to accept the change. Note DND mode is configurable via web user interface only. To enable DND in phone mode: Press the DND soft key when the phone is idle.
- Page 106 User Guide for the SIP-T42G IP Phone Press , or the Switch soft key to select Enabled from the DND Status field. (Optional.) Enter the DND on code or off code respectively in the On Code or Off Code field.
- Page 107 Basic Call Features For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change. When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field. DND authorized number is configurable via web user interface only.
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Page 108: Call Forward
User Guide for the SIP-T42G IP Phone Call Forward You can configure your phone to forward incoming calls to another party (static forwarding). You can also forward incoming calls while your phone is ringing (dynamic forwarding). Note When the phone forwards a call, a prompt window will pop up by default. If you want to disable the feature, contact your system administrator for more information. - Page 109 Basic Call Features Click Confirm to accept the change. Note Call forward mode is configurable via web user interface only. To enable call forward in phone mode: Press Menu->Features->Call Forward. Press to select the desired forwarding type, and then press the Enter soft key. Depending on your selection: If you select Always Forward: Press...
- Page 110 User Guide for the SIP-T42G IP Phone Enter the destination number you want to forward all unanswered incoming calls to in the Forward to field. Press , or the Switch soft key to select the ring time to wait before forwarding from the After Ring Time field.
- Page 111 Basic Call Features The LCD screen prompts “Copy to all lines?”. Press the OK soft key to accept the change or the Cancel soft key to cancel. b) If you select Busy Forward, you can enable it for a specific account. Press , or the Switch soft key to select Enabled from the Busy Forward field.
- Page 112 User Guide for the SIP-T42G IP Phone forwarding from the After Ring Time field. The default ring time is 12 seconds. (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field.
- Page 113 Basic Call Features To configure the forward authorized numbers via web user interface: Click on Features->Forward&DND. Select Enabled from the pull-down list of Forward Emergency. Enter the numbers in the Forward Authorized Numbers field. For multiple numbers, enter a comma between every two numbers. Click Confirm to accept the change.
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Page 114: Dynamic Forwarding
User Guide for the SIP-T42G IP Phone Press the Save soft key to accept the change. Dynamic Forwarding You can manually forward a call to another number while your phone rings. To forward an incoming call to another party: When the phone is ringing, press the FWD soft key. -
Page 115: Blind Transfer
Basic Call Features To enable allow trans exist call via web user interface: Click on Features->General Information. Select Enabled from the pull-down list of Allow Trans Exist Call. Click Confirm to accept the change. Blind Transfer Before performing a blind transfer (except you use dial number method), make sure that the transfer mode on DSS key is configured as Blind Transfer. - Page 116 User Guide for the SIP-T42G IP Phone Directory on page for more information). Press or the Send soft key to complete the transfer. Press the Directory soft key, and then select History. Select the desired list and then press to select the entry (Directory should be configured in advance.
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Page 117: Semi-Attended Transfer
Basic Call Features then press to select the entry (Directory should be configured in advance. Refer to Directory on page for more information). Press or the Send soft key to complete the transfer Press the Directory soft key, and then select Remote Phone Book. Select the ... -
Page 118: Attended Transfer
User Guide for the SIP-T42G IP Phone Attended Transfer Before performing an attended transfer (except you use dial number method), make sure that the transfer mode on DSS key is configured as New Call or Attended Transfer. For more information on how to configure it, refer to... -
Page 119: Conference
Local Conference The SIP-T42G IP phone supports up to 3 parties (including yourself) in a conference call. This is the default method of conference called Local Conference. To set up a local conference call, make sure local conference feature is enabled. For more... -
Page 120: Network Conference
Press the EndCall soft key to drop the conference call. Network Conference You can use network conference on the SIP-T42G IP phone to conduct a conference with multiple participants. This feature allows you to perform the following: Join two calls together into a conference call. - Page 121 Basic Call Features To use this feature, contact your system administrator for the network conference URI in advance. To configure network conference via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account. Select Network Conference from the pull-down list of Conference Type. Enter the conference URI (e.g., conference@example.com) in the Conference URI field.
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Page 122: Call Park
User Guide for the SIP-T42G IP Phone Repeat steps 5 to 7 until you have added all intended parties. The procedures to set up a network conference call on specific servers may be different from that introduced above. Contact your system administrator for more information. - Page 123 Basic Call Features It is configured for the Park soft key. This call park code will also apply to the call park key. (Optional.) Enter the park retrieve code in the Park Retrieve Code field. It is configured for the Retrieve soft key. This park retrieve code will also apply to the call park key.
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Page 124: Transfer Mode
User Guide for the SIP-T42G IP Phone If you want to park the call against the local extension. Press If the call is parked successfully, you will hear a voice prompt confirming that the call is parked. If you want to park the call against desired extension. - Page 125 Basic Call Features It is configured for the Retrieve soft key. This park retrieve code will also apply to the call park key. Click Confirm to accept the change. Note If the Park or Retrieve soft key doesn’t appear on the LCD screen, please select Disabled from the pull-down list of Custom Softkey via web user interface at path Settings->Softkey Layout.
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Page 126: Call Pickup
The phone will retrieve the parked call from the shared parking lot. Call Pickup You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T42G IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a target phone number. - Page 127 Basic Call Features To configure the directed call pickup code on a per-line basis via web user interface: Click on Account->Advanced. Select the desired account from the pull-down list of Account. Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change.
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Page 128: Group Call Pickup
User Guide for the SIP-T42G IP Phone Group Call Pickup To enable group call pickup and configure the group call pickup code on a global basis via web user interface: Click on Features->Call Pickup. Select Enabled from the pull-down list of Group Call Pickup. - Page 129 Basic Call Features Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change. To pick up a call in the group: Pick up the handset, press the Speakerphone key or press the line key. The GPickup soft key appears on the LCD screen.
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Page 130: Anonymous Call
User Guide for the SIP-T42G IP Phone Anonymous Call You can use anonymous call to block your identify and phone number from appearing to the called party when you call someone. For example, you want to call to consult some services, but don’t want to be harassed. -
Page 131: Anonymous Call Rejection
Basic Call Features Anonymous Call Rejection You can use anonymous call rejection to reject incoming calls from anonymous callers. Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from being displayed. Anonymous call rejection is configurable on a per-line basis. - Page 132 User Guide for the SIP-T42G IP Phone...
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Page 133: Advanced Phone Features
Advanced Phone Features Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T42G IP phone. Topics include: Busy Lamp Field (BLF) BLF List Call Recording Hot Desking Intercom Multicast Paging ... - Page 134 User Guide for the SIP-T42G IP Phone Press , or the Switch soft key to select BLF from the Type field. Press , or the Switch soft key to select the desired line from the Account ID field. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
- Page 135 Advanced Phone Features Click Confirm to accept the change. Note Visual and audio alert features are configurable via web user interface only. When the monitored line receives an incoming call, the following occurs on your phone: The phone plays a specific ring tone (if enabled). ...
- Page 136 User Guide for the SIP-T42G IP Phone To configure the directed call pickup code on a global basis via web user interface: Click on Features->Call Pickup. Enter the desired pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change.
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Page 137: Using Blf Feature On The Ip Phone
Advanced Phone Features Configuring Transfer Mode on DSS Key When there is an active call on the IP phone, you can handle the active call differently depending on the transfer mode on DSS key. To configure the transfer mode on DSS key via web user interface: Click on Features->Transfer. - Page 138 User Guide for the SIP-T42G IP Phone monitored user by pressing the BLF key. The phone handles the active call differently depending on the transfer mode on DSS key (refer to Configuring Transfer Mode on DSS Key). The transfer mode on DSS key has the following modes: Blind Transfer ...
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Page 139: Blf List
Advanced Phone Features To pick up an incoming call when the IP phone is idle: Press the BLF key. The incoming call of the monitored user is answered on the IP phone. Note If the call pickup code is not configured, the phone will place a call to the monitored user instead of picking up an incoming call of the monitored user when you press the BLF key. -
Page 140: Call Recording
BLF List key will directly call the monitored user when he/she receives an Call Pickup incoming call. For more information on pickup code, refer to on page 112. Call Recording You can record calls by pressing a record key on the phone. The SIP-T42G IP phone supports... -
Page 141: Configuring A Record Key
Advanced Phone Features record and URL record. Two ways of call recording: Record: The phone sends a SIP INFO message containing a specific header “Record: on/off” to trigger a recording. URL Record: The phone sends an HTTP URL request to trigger a recording. Contact your ... -
Page 142: Configuring A Url Record Key
User Guide for the SIP-T42G IP Phone Configuring a URL Record Key To configure a URL record key via phone user interface: Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select URL Record from the Type field. -
Page 143: Hot Desking
You can use hot desking on the SIP-T42G IP phone to log out of existing accounts and then log into a new account. As a result, many users can share the phone resource at different times. To use this feature, you need to configure a hot desking key in advance. -
Page 144: Intercom
User Guide for the SIP-T42G IP Phone The login wizard will be displayed as below: Enter the login information in each field. Press the Save soft key to login or the Back soft key to cancel. Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. -
Page 145: Incoming Intercom Calls
Intercom key is configurable via web user interface at the path Dsskey->Line Key. Incoming Intercom Calls The SIP-T42G IP phone supports automatically to answer an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call. In addition, you can enable the phone to mute the microphone when it automatically answers an incoming intercom call. -
Page 146: Using Intercom
User Guide for the SIP-T42G IP Phone Intercom Barge You can enable or disable the phone to automatically answer an incoming intercom call while there is already an active call on the phone. If Intercom Barge is enabled, the phone will automatically answer the intercom call and place the active call on hold. -
Page 147: Multicast Paging
You can specify up to 31 multicast listening addresses. Yealink IP phone supports the following 31 channels: 0: It is the default channel. This channel is for compatibility with the Yealink IP phones running firmware version 80 or prior and third-party devices. -
Page 148: Sending Rtp Stream
User Guide for the SIP-T42G IP Phone Sending RTP Stream To configure a multicast paging key via phone user interface: Press Menu->Features->DSS Keys. Select the desired DSS key. Press , or the Switch soft key to select Key Event from the Type field. - Page 149 Advanced Phone Features The default tag is Empty if it is not configured before. Press the Option soft key and then press the Edit soft key. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Address field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255.
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Page 150: Receiving Rtp Stream
User Guide for the SIP-T42G IP Phone The default codec is G722. Click Confirm to accept the change. Note If G722 codec is used for multicast paging, the LCD screen will display the icon to indicate that high definition voice is provided. - Page 151 Advanced Phone Features Paging Barge The paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming multicast paging call is lower than that of the active call, it will be ignored automatically. If Disabled is selected from the pull-down list of Paging Barge, the voice call in progress will take precedence over all incoming multicast paging calls.
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Page 152: Using Multicast Paging
User Guide for the SIP-T42G IP Phone Click Confirm to accept the change. Note The priorities of listening addresses are predefined: 1 with the highest priority, 31 with the lowest. Multicast listening addresses are configurable via web user interface only. -
Page 153: Music On Hold (Moh)
Advanced Phone Features Your can do the following: To place the current multicast RTP session on hold, press the Hold soft key. The sender’s phone places the multicast RTP session on hold and receiver’s phone releases the session. To resume the held multicast RTP session, press the Resume soft key. The multicast RTP session is established again. -
Page 154: Automatic Call Distribution (Acd)
ACD on the SIP-T42G IP phone allows the ACD system to distribute large volumes of incoming calls to the registered ACD users. To use this feature, you should configure an ACD key in advance. - Page 155 Advanced Phone Features Press , or the Switch soft key to select ACD from the Type field. (Optional.) Enter the string that will appear on the LCD screen in the Label field. Press the Save soft key to accept the change or the Back soft key to cancel. ACD key is configurable via web user interface at the path Dsskey->Line Key.
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Page 156: Shared Call Appearance (Sca)
User Guide for the SIP-T42G IP Phone Shared Call Appearance (SCA) You can use SCA feature to share an extension which can be registered on two or more IP phones at the same time. The shared line is indicated by a different line icon. - Page 157 Advanced Phone Features To configure the auto linekeys feature via web user interface: Click on Features->General Information. Select Enabled from the pull-down list of Auto LineKeys. Auto LineKeys is you can automatically assign multiple DSS keys with Line type enabled, for a registered shared line on the phone.
- Page 158 User Guide for the SIP-T42G IP Phone To configure the shared line settings and the number of line key on phone A via web user interface: Register the primary account 4603. Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line.
- Page 159 Advanced Phone Features The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone A will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field.
- Page 160 User Guide for the SIP-T42G IP Phone To configure the shared line settings and the number of line key on phone B via web user interface: Register the alternate account 4603_1. (Enter the primary account 4603 in the Register Name field.) Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line.
- Page 161 Advanced Phone Features The default value is 1. In this example, the value is set to 2. Click Confirm to accept the change. The phone B will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field. Configuring private hold soft key or private hold key Public hold allows any shared line to retrieve the held call.
- Page 162 User Guide for the SIP-T42G IP Phone The Private Hold appears in the Selected Softkeys column. Click Confirm to accept the change. Note Configuring the private hold soft key may affect the softkey layout in the Talking state. Contact your administrator for more information.
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Page 163: Using Sca Feature On The Ip Phone
Using SCA Feature on the IP Phone This section provides you with detailed information on using the SIP-T42G IP phone in a SCA Hybrid Key System scenario. In a SCA Hybrid Key System scenario, the status of the line key LED which associates with a shared line will change. - Page 164 User Guide for the SIP-T42G IP Phone Placing Calls You can have one call or multiple calls on the shared line. To place a call on the shared line: Do one of following: Enter the desired number using the keypad when the phone is idle. Press , or the Send soft key.
- Page 165 A or phone B. The LCD screen of phone A displays the information of the incoming call (e.g., “Incoming call: 4604 Yealink”). Make sure call waiting feature is enabled on phone A. For more information, refer to...
- Page 166 User Guide for the SIP-T42G IP Phone Placing a Call on Hold To place a call on public hold: Press the Hold soft key on phone A when party A and party C are talking. The line key LEDs on phone A slowly flash green and phone B slowly flash red when the shared line call is placed on hold.
- Page 167 Advanced Phone Features The Cancel, CallPull, NewCall and Retrieve soft keys appear on the LCD screen. Press the Retrieve soft key to retrieve the call. The conversation is established between phone B and phone C, phone A disconnects the call. And the line key LEDs on phone A illuminate solid red and phone B illuminate solid green.
- Page 168 User Guide for the SIP-T42G IP Phone The list of calls appears on the LCD screen of phone B. Press to select the active call. The Cancel, CallPull, NewCall and BargeIn soft keys appear when the active call is highlighted.
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Page 169: Bridged Line Appearance (Bla)
Advanced Phone Features If there is a held call between phone A and phone C, do the following: Long press the desired line key on phone B. The Cancel, CallPull, NewCall and Retrieve soft keys appear on the LCD screen of phone Press the CallPull soft key. -
Page 170: Configuring Bla Feature On The Ip Phone
User Guide for the SIP-T42G IP Phone Configuring BLA Feature on the IP Phone You can share a BLA number on two or more phones. For example, phone A registers the account 14019833020 and assigns BLA number, phone B registers the account 10462190020 and assigns BLA number, phone C registers the account 14755608020. - Page 171 Advanced Phone Features Click on Advanced, and then select Draft BLA from the pull-down list of Shared Line. Enter the desired number in the BLA Number field. Click Confirm to accept the change. To register an account and configure BLA feature on phone B via web user interface: Register the account 10462190020.
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Page 172: Using Bla Feature On The Ip Phone
Using BLA Feature on the IP Phone This section provides you with detailed information on using the SIP-T42G IP phone in a BLA scenario. In a BLA scenario, the status of the line key LED which associates with a bridged line will change. - Page 173 Advanced Phone Features Press the line key when the phone is idle to enter the dialing screen. Enter the desired number using the keypad and then press , or the Send soft key. The phone will dial the entered number. To place multiple calls on the bridged line: You can have more than one call on the bridged line.
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Page 174: Messages
Messages Short Message Service (SMS) You can send and receive text messages using the SIP-T42G IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone. The power indicator LED will slowly flash red, and the LCD screen will prompt “n New Text Message(s)”... - Page 175 Advanced Phone Features To read a text message: Press Menu->Message->Text Message->Inbox. Select the desired message and then press the View soft key. If the phone prompts receiving new text messages, you can also press the View soft key to read Note the new messages directly.
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Page 176: Voice Mail
Voice Mail You can leave voice mails for someone else using the SIP-T42G IP phone. You can also listen to voice mails that are stored in a voice mailbox. This feature is set up on the server side. It is available on all servers. -
Page 177: Message Waiting Indicator (Mwi)
Select an account and then press the Connect soft key to listen to voice mails. Message Waiting Indicator (MWI) The SIP-T42G IP phone supports MWI feature when receiving a new voice message. If someone leaves you a voice mail, you will receive a message waiting indicator. MWI will be indicated in three ways: a warning tone, an indicator message (including a voice mail icon) on the LCD screen, and the power indicator LED slowly flashes red. - Page 178 User Guide for the SIP-T42G IP Phone mails or delete them. The MWI service is unsolicited for some servers, so the SIP-T42G IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP-T42G IP phone must enable subscription for MWI.
- Page 179 Advanced Phone Features Enter the period time in the MWI Subscription Period(Seconds) field. Click Confirm to accept the change. The IP phone will subscribe to the account number for MWI service by default. To enable subscribe MWI to voice mail via web user interface: Click on Account->Advanced.
- Page 180 User Guide for the SIP-T42G IP Phone Click Confirm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI To Voice Mail. MWI subscription is configurable via web user interface only.
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Page 181: Regulatory Notices
Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes. - Page 182 User Guide for the SIP-T42G IP Phone Environmental Requirements Place the device at a well-ventilated place. Do not expose the device under direct sunlight. Keep the device dry and free of dust. Place the device on a stable and level platform.
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Page 183: Appendix
Appendix Appendix Appendix A – Time Zones Time Zone Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian -9:30 French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Winnipeg), Chile(Easter Islands), Mexico(Mexico City,Acapulco), United States-Central Time Bahamas(Nassau), Canada(Montreal,Ottawa,Quebec), Cuba(Havana), United States-Eastern Time... - Page 184 User Guide for the SIP-T42G IP Phone Time Zone Time Zone Name Japan(Tokyo), Korea(Seoul), Russia(Yakutsk,Chita) +9:30 Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) +11:30 Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands)
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Page 185: Appendix B - Menu Structure
Appendix Appendix B – Menu Structure... - Page 186 User Guide for the SIP-T42G IP Phone...
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Page 187: Index
Index Index Configuring SCA Feature on the IP Phone About This Guide Accessing the Remote Phone Book Configuring the Intercom Feature on the IP Account Management Phone Account Registration Contact Management Adding a Contact to the Local Copyright Directory/Blacklist Customizing Your Phone Adding Contacts Adding Groups Administrator password... - Page 188 User Guide for the SIP-T42G IP Phone Incoming Intercom Calls Recording a Call Intercom Redialing Numbers Registration Regulatory Notices Remote Phone Book Keep Mute Replace Rule Key As Send Ring Tones Key Tone Safety Instructions Language Search Source List in Dialing...
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