Shared Call Appearance (Sca) Configuration - Yealink SIP-T5 Series Administrator's Manual

Line Key LED
except for
T57W/T48U/T48S/T48G/T19
(P) E2/CP920
Off
Solid green
Fast-flashing green
Solid green
Solid green
Slowly-flashing green (Local
Phone)
Slowly-flashing red (other
Phones)
Slowly-flashing green (local
Phone)
Solid red (other Phone)
Solid green
Slowly-flashing green

Shared Call Appearance (SCA) Configuration

In SCA scenario, an incoming call can be presented to multiple phones simultaneously. Any IP phone can be used
to originate or receive calls on the shared line.
Yealink phones support SCA using a SUBSCRIBE/NOTIFY mechanism as specified in
are:
"call-info" for call appearance state notification.
l
"line-seize" for the phone to ask to seize the line.
l
You have the option to provide users the ability to do the following:
Configure a private hold soft key or Private Hold key and provide users the ability to hold a call privately.
l
Configure a call pull code, which allows users to retrieve an existing call from another shared phone that is in an
l
active or public hold status.
Topic
SCA Configuration
Icon
T48U/T48S/T48G T46U/T46S/T46G/T29G T57W/T54W
(Monitoring SCA
(Monitoring SCA
Phone)
(Flashing)
(Flashing)
(Local SCA
(Local SCA Phone)
Phone)
(Othe Phone)
(Othe Phone)
(Monitoring
Phone)
SCA Phone)
(Flashing on
T57W)
(Flashing on
T57W)
(Local SCA
Phone)
(Othe
Phone)
Advanced Features
Description
The shared line is idle.
The shared line is seized.
The shared line receives an
incoming call.
The shared line is dialing.
The shared line is busy or is
in a call.
The call on the shared line
is placed on public hold.
The call on the shared line
is placed on private hold.
The call on the shared line
is barged in by the other
shared line user.
In a multi-party call, place
the call on hold at local.
RFC 3265. The events used
454