GCC Technologies T500 User Manual page 64

2.
Diagnostics
a. For cases the communication is not ok (can't get response, just have "Request timed out"
from destination IP), you can look for two PC/Laptops which are original set in the LAN
environment and work ok (they can get normal response from each other by the
command "PING"), note down the TCP/IP configurations by running "ipconfig" on both
PC/Laptops (press "Windows key + R" to call the "Run" windows, type "CMD" in the blank
bar, press enter to start command line mode,
type "ipconfig" after the prompt symbol then press enter, the TCP/IP configurations of this
PC/Laptop will show as below)
Set those two IP addresses to the laser machine and the PC/Laptop which you want to
communicate with laser.
Test Ping again to see if you can get normal response from destination IP, if the
communication is normal now (can get reply from destination IP), we can be sure the IP
addresses we set originally are invalid, ask the LAN administrator to provide us a proper
one.
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