Xerox CiPress 325 Customer Help Information page 124

Problem Solving
8. Analyze the test pattern print sample.
Result
No image quality defects
are visible.
Note
Some missing jets will
always be visible through
normal operation of the
Print Heads.
The image quality defect
that led to the use of this
checklist is now fixed.
An entire Print Head is not
printing or every other jet
from half of the head is not
printing.
Unacceptable missing jet
streaks are visible.
9. Set NVM ID 32345 to a value of 1.
10. Print the PrintHeadReg_500fpm test pattern.
11. Restore NVM ID 32345 to the default value of 0.
12. At the post-processing device, remove two copies of the test pattern printed on
the web for analysis.
13. Analyze the missing jet streaks.
Options
The missing jet streaks
occur at head boundaries.
The missing jet streaks
occur at different locations.
5-22
Action
Troubleshooting complete. Discard test pattern print sample.
Note
If an image quality defect occurs the next time you attempt
to print a job, the problem is most likely not related to the
Print Head. Please contact Xerox for assistance.
Troubleshooting complete. Discard test pattern print sample.
Troubleshoot as if a fault. See
Solving.
Mark the affected Print Head(s) on the test pattern print
sample. Write a description on the print sample to
differentiate it from other prints made while following this
checklist. Retain the print sample to send to Xerox if required.
Continue with the next step.
100 pages.
Description
This is a registration issue. See the problem solving topic on
Color-to-Color Misregistration.
Continue with the next step.
®
Xerox CiPress 325 / 500 Production Inkjet System
Print Head Fault Code Problem
Customer Help Information