Spare Parts; Troubleshooting With Connections Insight - Waters Xevo TQ-S Operator's, Overview And Maintenance Manual

Maintenance schedule: (Continued)
Procedure
Clean the APPI/APCI source
UV lamp window.
Change the APPI/APCI source
UV lamp bulb.
Replace the APPI lamp drive
assembly O-rings.

Spare parts

Waters recommends that you replace only the parts mentioned in this
document. For spare parts details, see the Waters Quality Parts Locator on
the Waters Web site's Services/Support page.

Troubleshooting with Connections INSIGHT

Connections INSIGHT
service that enables Waters to provide proactive service and support for the
ACQUITY UPLC system. To use Connections INSIGHT, you must install its
service agent software on your MassLynx workstation. In a client/server
system, the service agent must also be installed on the computer from which
you control the system. The service agent software automatically and securely
captures and sends information about the support needs of your system
directly to Waters.
If you encounter a performance issue when using the Instrument Console, you
can manually submit a Connections Insight request to Waters customer
support. Alternatively, you can use Remote Desktop, a real-time collaboration
option that controls the two-way connection with the ACQUITY UPLC system
by enabling the Connections INSIGHT iAssist service level.
Frequency
When the window
becomes visibly dirty,
or when the sensitivity
decreases to
unacceptable levels.
When the bulb fails.
Annually.
®
is an "intelligent" device management (IDM) Web
For information...
See page 4-113.
See page 4-110.
See page 4-114.
Spare parts 4-5