Troubleshooting Portal; No Portal Authentication Page Is Pushed For Users - H3C SR8800-F Configuration Manual

Aging time
Free-traffic threshold
NAS-Port-Type
Binding retry times
Binding retry interval
Authentication timeout
A user can perform portal authentication by using the H3C iNode client or through a Web browser.
Before passing the authentication, the user can access only the authentication page
http://192.168.0.111:8080/portal. All Web requests from the user will be redirected to the
authentication page. After passing the authentication, the user can access other network resources.
For the first portal authentication, the user is required to enter the username and password. When
the user goes offline and then accesses the network again, the user does not need to enter the
authentication username and password.
# Display portal user information.
[Router] display portal user interface gigabitethernet 1/0/2
Total portal users: 1
Username: Client1
Portal server: newpt
State: Online
VPN instance: N/A
MAC
0015-e9a6-7cfe
Authorization information:
DHCP IP pool: N/A
User profile: N/A
Session group profile: N/A
ACL: N/A
Inbound CAR: N/A
Outbound CAR: N/A
Inbound priority: N/A
Outbound priority: N/A

Troubleshooting portal

No portal authentication page is pushed for users

Symptom
When a user is redirected to the IMC portal authentication server, no portal authentication page or
error message is prompted for the user. The login page is blank.
Analysis
The key configured on the portal access device and that configured on the portal authentication
server are inconsistent. As a result, packet verification fails, and the portal authentication server
refuses to push the authentication page.
Solution
Use the display portal server command on the access device to check whether a key is configured
for the portal authentication server.
•
If no key is configured, configure the right key.
: 300 seconds
: 1024000 bytes
: Not configured
: 3
: 1 seconds
: 3 minutes
IP
2.2.2.2
381
VLAN Interface
-- GigabitEthernet1/0/2