H3C SR8800-X Quick Start Manual

High-end routers

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Installation, quick start (4 pages)

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H3C High-End Routers Quick Start

Maintenance Guide

Document version: 6W100-20230524

No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of New

H3C Technologies Co., Ltd.

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Page 1 No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of New H3C Technologies Co., Ltd. Except for the trademarks of New H3C Technologies Co., Ltd., any trademarks that may be mentioned in this document are the property of their respective owners.
Page 2: Table Of Contents
About this document ······················································································ 1 Preparing for maintenance ············································································· 2 Maintaining the device ··················································································· 3 Checking the LED status···································································································································· 3 SR8800-X/CR16000-F LEDs ····················································································································· 4 SR8800-X-S/SR8800-F LEDs ···················································································································· 5 RX8800 LEDs ············································································································································ 6 CR16000-M/SR6600-G LEDs ···················································································································· 7 Checking critical or minor alarms ······················································································································· 7 Checking the health status of the device ···········································································································...
Page 3: About This Document
About this document This document helps you maintain the high-end routers. This document is not restricted to specific software or hardware versions. Procedures and information in the examples might be slightly different depending on the software or hardware version of the device. Examples in this document might use devices that differ from your device in hardware model, configuration, or software version.
Page 4: Preparing For Maintenance
Screwdrivers—Phillips screwdrivers and flat-head screwdrivers. • Diagonal pliers. Obtain contact information of H3C Support. Access the H3C official website and apply for a user account as required. You can use the user account to browse or download all product documents.
Page 5: Maintaining The Device
The device provides various LEDs to indicate the operating status of different objects. If a LED indicates an abnormal state, record the failure information immediately and see the installation guide for the router for how to troubleshoot and resolve the issue. If the issue persists, contact H3C Support.
Page 6: Sr8800-X/Cr16000-F Leds
SR8800-X/CR16000-F LEDs Table 2 Descriptions for SR8800-X/CR16000-F LEDs indicating a normal state Card LED status Description The CF card is present and idle. Do not hot swap it. CF card status LED (CFS) The CF card is performing read/write Flashing operations.
Page 7: Sr8800-X-S/Sr8800-F Leds
Fan tray LED OK: On The fan tray is operating correctly. FAIL: OFF SR8800-X-S/SR8800-F LEDs Table 3 Descriptions for SR8800-X-S/SR8800-F LEDs indicating a normal state Card LED status Description The CF card is present and idle. Do not hot swap it.
Page 8: Rx8800 Leds
Card LED status Description The system is operating correctly and ALM: Off no alarm has occurred. OAA module LED RUN: Flashing green (once The system has started up and is per second) operating correctly. Power The power supply is operating Power supply LED Steady green supply...
Page 9: Cr16000-M/Sr6600-G Leds
To identify whether an ERROR alarm has occurred, use the command. display alarm active In daily maintenance, you must handle the ERROR alarms immediately. For alarms that cannot be handled, contact H3C Support. <Sysname> display alarm active Level Time Info WARNING 2022-03-14 10:45:04 Temperature is greater than the high-tem perature warning threshold on slot 3 sensor hotspot 1.
Page 10: Checking The Health Status Of The Device
Table 6 Command output Field Description Alarm sequence number, assigned when an alarm occurs. Alarm severity. Possible values include ERROR, WARNING, NOTICE, Level and INFO, in descending order of severity. Time Time when the alarm occurred. Detailed alarm information. The values include: •...
Page 11 Verify that the fan tray is clean. If the fan tray has too much dust, clean the fan tray. If the fan tray still operates incorrectly, replace the fan tray. If the issue persists, record the failure information immediately and contact H3C Support. # Use the command to verify that all present power supplies are in Normal state.
Page 12 Verify that the power cord is connected securely. If the power supply still operates incorrectly, replace the power supply. If the issue persists, record the failure information immediately and contact H3C Support. # Use the command to verify that the temperatures of temperature display environment sensors on each card are lower than the lower temperature limit.
Page 13: Checking The Status Of Cards And Subcards
Checking the status of cards and subcards Use the command to verify that the present cards and subcards are in Normal display device state. <Sysname> display device Slot No. Brd Type Brd Status Software Version SR05SRP1L1 Master SR8800-CMW710-E8305 NONE Absent NONE NONE Absent...
Page 14 Interface data batch backup—An interface data batch backup is in progress. • Service module data batch backup—A service module data batch backup is in progress. The object is not operating stably. If an exception has occurred, record the failure information immediately and contact H3C Support.
Page 15: Collecting And Reporting Failure Information
Collecting and reporting failure information If an exception has occurred, first record the following failure information immediately and then report them to H3C Support: • Symptom, time of failure, and configuration. • Network topology information, including the network diagram, port connections, and points of failure.
Page 16: Collecting Diagnostic Information
logfile save By default, system log files are saved in the logfile folder under the root directory of the storage device. Save trace log messages from the log buffer to a log file. trace-logfile save By default, trace log files are saved in the tracefile folder under the root directory of the storage device.
Page 17 Save successfully. Save key diagnostic information to a diagnostic log file.  <Sysname> display diagnostic-information key-info Save or display diagnostic information (Y=save, N=display)? [Y/N]:y Please input the file name(*.tar.gz)[flash:/diag_Sysname_20211020-194412.tar.gz]: Diagnostic information is outputting to flash:/diag_Sysname_20211020-194412.tar.gz. Please wait... Save successfully. By default, diagnostic log files are saved in the root directory of the storage device. Execute the command in user view to verify that the diagnostic file is generated correctly.
Page 18: Troubleshooting Login Failure
Make sure all user services have stopped before performing the following tasks. If user services are not interrupted, collect the failure information and contact H3C Support. If you cannot log in to the device through Telnet or SSH, log in from the console port and modify Telnet or SSH settings.
Page 19: Checking For Mpu Failure
If you cannot log in to the device after you reinstall, reset, or replace the MPU, you can reset the device. To reset the device, power off the device and then power on the device after three minutes. Contacting H3C Support If the issue persists, contact H3C Support.
Page 20: Safety And Configuration Cautions And Guidelines
Safety and configuration cautions and guidelines This section describes important information that if not understood or followed can result in undesirable situations, including bodily injury, device damage, service interruption, or service anomalies. It contains hardware safety guidelines and CLI-based configuration cautions and guidelines.
Page 21 Feature Command Description Usage guidelines cannot be restored. delete file command (without /unreserved moves a file to the recycle bin unless it is executed on the default MDC to delete a file from a non-default MDC. Formatting a file system permanently deletes all files in the file system.

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