Interfaces For The Hpe 3Par Service Processor Software - HPE 3PAR StoreServ 8000 Service And Upgrade Manual

Interfaces for the HPE 3PAR Service Processor software

Interfaces with HPE 3PAR Service Processor software 5.x
IMPORTANT: HPE 3PAR SP 5.x requires HPE 3PAR OS 3.3.1 and later versions.
• Service Console (SC) interface: The Service Console interface is accessed when you log in to the
HPE 3PAR SP. The interface collects data from the managed HPE 3PAR StoreServ Storage system in
predefined intervals as well as an on-demand basis. The data is sent to HPE 3PAR Remote Support, if
configured. The Service Console interface also enables service functions to be performed by a
company administrator, Hewlett Packard Enterprise Support, or an authorized service provider. The
Service Console interface replaces the Service Processor Onsite Customer Care (SPOCC) interface
and the Service Console interface functionality is similar to SPOCC interface.
• Text-based User Interface (TUI): The TUI is a utility on an SP running SP 5.x software. The TUI
enables limited configuration and management of the HPE 3PAR SP and access to the HPE 3PAR CLI
for the attached storage system. The intent of the TUI is not to duplicate the functionality of the Service
Console interface, but to allow a way to fix problems that may prevent you from using the Service
Console interface. The TUI appears the first time you log in to the Linux console through a terminal
emulator using Secure Shell (SSH). Prior to the HPE 3PAR SP initialization, you can log in to the TUI
with the admin user name and no password. To access the TUI after the HPE 3PAR SP has been
initialized, log in to the console with the admin, hpepartner, or hpesupport accounts and
credentials set during the initialization.
Interfaces with HPE 3PAR Service Processor software 4.x
IMPORTANT: HPE 3PAR SP 4.x requires HPE 3PAR OS 3.2.2.
• Service Processor Onsite Customer Care (SPOCC): The SPOCC interface is accessed when you
log in to the HPE 3PAR SP and is a web-based GUI (GUI) that is available for support of the HPE
3PAR StoreServ Storage system and its HPE 3PAR SP. The SPOCC interface is the web-based
alternative to accessing most of the features and functionality that are available through the SPMaint.
• SPMaint interface: The SPMaint interface is for the support (configuration and maintenance) of both
the storage system and its HPE 3PAR SP. Use SPMaint as a backup method for accessing the HPE
3PAR SP. The SPOCC is the preferred access method. An SPMaint session can be started either from
the menu option in SPOCC, through a connection to the HPE 3PAR SP through a Secure Shell (SSH),
or logging in to the Linux console; however, only one SPMaint session is allowed at a time.
CAUTION: Many of the features and functions that are available through SPMaint can adversely
affect a running system. To prevent potential damage to the system and irrecoverable loss of
data, do not attempt the procedures described in this manual until you have taken all necessary
safeguards.
• CPMAINT interface: The CPMAINT terminal user interface is the primary user interface for the
support of the HPE 3PAR Secure Service Agent as well as a management interface for the HPE 3PAR
Policy Server and Collector Server.
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